Available to hire
I am an experienced Program Manager and Scrum Master with over 18 years in software development and project management, specializing in Lotus Notes/Domino and Agile methodologies. I’ve managed diverse teams across global locations and technical environments, from software development to QA automation, with a strong focus on delivering successful project outcomes and improving operational efficiencies.
Throughout my career, I have led projects in various sectors such as Insurance, Telecom, Chemical, and Manufacturing. I am passionate about mentoring teams, streamlining processes, and ensuring quality in project execution. I thrive in dynamic environments and enjoy collaborating with cross-functional teams to achieve business and technological goals.
Work Experience
Manager-Technology / Scrum Master at Virtusa Consulting Services Private Limited
August 31, 2024 - August 2, 2025Involved in costing of new project opportunities in the TMT sector. Managed offshore QA Automation team of 8 members using React-JS technology and onshore QA Automation team of 10 members for mainframe modernization from COBOL to JAVA technology. Managed offshore development team of 3 members using JAVA and Angular DART technology. Part of Account Operational and Governance team.
Project Manager / Scrum Master at Sureminds Solutions Pvt. Ltd.
February 28, 2022 - August 2, 2025Managed Offshore Development Team of 16 members including React-Js developers and QA team. Prepared estimation, costing, staffing plan, project plan, schedule plan. Adopted Agile framework for story delivery based on sprint capacity. Coordinated with onshore team and vendors. Conducted daily stand-up calls and follow-ups. Prepared WSRs, ongoing status reports, and steco reports. Provided people management and performance feedback. Ensured quality process adherence on project deliverables.
Project Manager / Program Manager at Infosys Ltd
March 31, 2019 - August 2, 2025Managed offshore support team of 12 members with Java, .NET and Lotus Notes applications. Managed development project team of 4 members for AEM enhancement project. Prepared estimation, costing, staffing, project plans, schedules and SOWs for projects. Ensured SLA adherence for support activities. Coordinated with onshore team and SDM. Prepared daily status reports for P1 and P2 issues, ongoing project reports, and monthly status reports. Provided people management and performance feedback. Ensured quality process adherence.
Technical lead / Project Lead / Scrum Master at IBM India Pvt Ltd
March 31, 2017 - August 2, 2025Led Lotus Notes support team of 10 members and managed knowledge transition phase. Served as enhancement and technical lead. Assigned work to team members and tracked progress. Helped resolve issues and reviewed issue resolution. Prepared daily status reports and weekly service report presentations for management and service manager.
Team Lead / Project Lead at Accenture Services Pvt Ltd
December 31, 2011 - August 2, 2025Led a team of 8-10 members supporting and developing nearly 3000 Lotus Notes applications. Assigned work, tracked progress, reviewed issue resolutions, and ensured SLA adherence. Prepared daily status reports and trend analysis presentations for management. Hosted service calls with service managers on major issues. Involved in full SDLC, root cause analysis, project planning and documentation throughout project life cycle. Prepared documents for auditing purposes.
Senior Software Engineer / Team Lead at Fujitsu India Private Ltd
June 30, 2006 - August 2, 2025Led team of 4-5 members in support and development activities of nearly 1000 Lotus Notes applications. Assigned work, tracked progress, reviewed issue resolutions, and ensured SLA adherence. Prepared weekly service report presentations and hosted service calls with managers. Involved in full SDLC, root cause analysis, project planning, documentation, and auditing.
Senior Software Engineer at Sobha Renaissance (P) Ltd.
June 30, 2005 - August 2, 2025Led a team of 2-3 members for development and production support activities. Involved in production support, enhancement, testing, and implementation of projects. Provided training to new joiners and tracked work assignments. Prepared project documentation in all phases and handled project audit from SQA team.
Education
B.E in Computer Science and Engineering at Malnad College of Engineering, Mysore University, Karnataka, India
January 11, 2030 - August 2, 2025Qualifications
Industry Experience
Telecommunications, Manufacturing
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