Available to hire
I am a Senior UX/UI Designer with over 15 years of experience creating thoughtful, user-centered solutions for complex digital environments. I specialize in building cohesive design systems that prioritize accessibility and responsiveness, and I excel at bridging the gap between design and development to ensure smooth collaboration and efficient handoffs. My focus is on crafting meaningful user journeys that support both business goals and user needs.
Throughout my career, I’ve worked remotely with financial institutions, product teams, and retailers, delivering scalable, accessible, and visually consistent UI designs. I’m passionate about optimizing user experience with iterative prototyping, usability testing, and cross-functional collaboration. I enjoy tackling real-world problems with a practical, strategic approach to design.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Senior UI Designer at First Citizens Bank
March 31, 2025 - August 2, 2025Developed and governed a comprehensive design system through Figma to ensure cohesive, accessible, and visually appealing UI components across platforms. Facilitated design-to-development handoffs by collaborating with front-end developers and agile teams, documenting components in Confluence. Elevated usability and accessibility by creating new components for the design system library and implementing user-centered solutions. Provided ongoing support for interactive elements, enhancing customer engagement and optimizing digital service interactions.
Senior UX Designer at KForce (DIRECTTV Contractor)
September 30, 2022 - August 2, 2025Delivered intuitive and accessible UI designs for DIRECTV’s customer support section using Adobe XD to enhance customer interactions and satisfaction. Developed and refined chatbot interface designs to streamline support experience and increase channel efficiency. Participated in design language governance to establish and enforce consistent design standards, contributing to a cohesive user-centered platform.
UX/UI Designer at Holley Performance Products
December 31, 2021 - August 2, 2025Built and refined UI components in Figma aligning with branding and usability standards to create cohesive and user-friendly designs. Improved customer satisfaction by identifying pain points through session replay analysis and researching design best practices to suggest concrete solutions.
Interactive Designer at Rack Room Shoes
December 31, 2020 - August 2, 2025Led a complete site redesign and checkout flow revamp that significantly increased conversion rates and met internal business goals. Developed user experience enhancements by collaborating with the marketing team and conducting Monetate tests to validate design requests. Delivered seamless, responsive interfaces through A/B testing and front-end improvements using HTML, CSS, and JavaScript.
Ecommerce Manager at MRCycles.com
May 31, 2016 - August 2, 2025Improved site traffic and search result rankings with resourceful strategies on a minimal budget. Resolved logistics and process challenges to streamline operations for efficiency. Revamped the visual design of the online shopping experience to better meet customer needs. Designed impactful advertisements and banners strategically placed in key marketing channels to drive engagement and visibility.
Web Designer at ATD American Co.
July 31, 2015 - August 2, 2025Designed and developed microsites for sister companies to ensure seamless integration and brand consistency. Utilized BigCommerce, HTML, CSS, and jQuery daily to create functional and visually appealing web experiences. Resolved cross-browser display issues to enhance accessibility and usability. Implemented intuitive and user-friendly visual design solutions addressing customer pain points and confusion.
Instructor at PAMSP
June 30, 2015 - August 2, 2025Served as Rider Coach nationally certified by the Motorcycle Safety Foundation (MSF) teaching the basic rider course.
Associate Web Developer at General Dynamics Information Technology
October 31, 2011 - August 2, 2025Contributed to rebuilding existing websites using Ruby on Rails, quickly adapting to a new framework with no prior experience. Embraced command-line-driven workflow and rapidly upskilled to meet project demands. Played a key role in wireframing and shaping design direction for a new site launch, ensuring seamless and effective user experience.
Developer at Siteworx
October 31, 2008 - August 2, 2025Collaborated on ASP.NET development projects for high-profile clients including AOL/Time Warner, delivering robust and scalable solutions. Addressed cross-browser compatibility challenges to ensure consistent platform performance. Styled websites with HTML and CSS following best practices and semantic markup. Gained hands-on experience with Tridion CMS and thrived in small team environments for collaboration and efficient problem-solving.
Developer at Irides, LLC
April 30, 2007 - August 2, 2025Collaborated with online teams at POLITICO and ABC7, contributing to design and functionality of web pages. Worked extensively with proprietary in-house CMS including team training. Resolved cross-browser compatibility issues for seamless user experience across platforms.
Senior UI Designer at First Citizens Bank
March 1, 2025 - August 2, 2025Developed and governed a comprehensive design system using Figma to ensure cohesive, accessible, and visually appealing UI components across platforms; facilitated design-to-development handoffs through collaboration with front-end developers and an agile team; enhanced usability and accessibility by creating new components for the design system; provided ongoing support for interactive elements to boost customer engagement and optimize digital interactions.
Senior UX Designer at KForce (DIRECTV Contractor)
September 1, 2022 - August 2, 2025Delivered intuitive and accessible UI designs for DIRECTV customer support, enhancing user satisfaction; developed and refined chatbot interface designs to improve support efficiency; participated in design language governance to maintain consistent, user-centered design standards across the platform.
UX/UI Designer at Holley Performance Products
December 1, 2021 - August 2, 2025Built and refined UI components in Figma ensuring brand alignment and usability; improved customer satisfaction by analyzing session replays and researching best practices, then proposing concrete design solutions.
Interactive Designer at Rack Room Shoes
December 1, 2020 - August 2, 2025Led site redesign and checkout flow revamp, significantly increasing conversion rates; developed user experience enhancements with the marketing team; performed A/B testing and implemented front-end improvements using HTML, CSS, and JavaScript to deliver responsive and seamless interfaces.
Ecommerce Manager at MRCycles.com
May 1, 2016 - August 2, 2025Improved site traffic and search rankings using resourceful strategies; streamlined logistics and processes to enhance efficiency; revamped visual design to meet customer needs; created impactful advertisements and banners for increased marketing engagement.
Web Designer at ATD American Co.
July 1, 2015 - August 2, 2025Designed and developed microsites with brand consistency; used BigCommerce, HTML, CSS, and jQuery for web experiences; resolved cross-browser display issues and improved accessibility; addressed customer pain points via intuitive visual design solutions.
Instructor at PAMSP, South Eastern PA
June 1, 2015 - August 2, 2025Served as a nationally certified Rider Coach for the basic rider course through the Motorcycle Safety Foundation.
Associate Web Developer at General Dynamics Information Technology
October 1, 2011 - August 2, 2025Rebuilt websites using Ruby on Rails, adapted quickly to new frameworks; worked with command-line workflows; contributed to wireframes and design direction for seamless site launches.
Developer at Siteworx
October 1, 2008 - August 2, 2025Developed ASP.NET solutions for high-profile clients like AOL/Time Warner; solved cross-browser compatibility challenges; styled websites using HTML and CSS; worked with Tridion CMS and collaborated in small teams.
Developer at Irides, LLC
April 1, 2007 - August 2, 2025Contributed to online teams at POLITICO and ABC7; worked with proprietary CMS; trained team members; resolved cross-browser compatibility issues.
Senior UI Designer at First Citizens Bank
March 1, 2025 - August 2, 2025Developed and governed a comprehensive design system through Figma to ensure cohesive, accessible, and visually appealing UI components across platforms. Facilitated seamless design-to-development handoffs by collaborating with front-end developers and an agile team, providing documentation of components in Confluence. Elevated usability and accessibility by creating new components for the design system library and implementing user-centered solutions. Provided ongoing support for interactive elements to enhance customer engagement and optimize digital service interactions.
Senior UX Designer at KForce (DIRECTTV Contractor)
September 1, 2022 - August 2, 2025Delivered intuitive and accessible UI designs for DIRECTV’s customer support section using Adobe XD, improving user satisfaction and support interactions. Developed and refined chatbot interface designs to streamline support experience and increase channel efficiency. Participated in design language governance to enforce consistent design standards and contribute to a cohesive and user-centered platform experience.
UX/UI Designer at Holley Performance Products
December 1, 2021 - August 2, 2025Built and refined UI components in Figma ensuring alignment with branding and usability standards. Enhanced customer satisfaction by identifying user pain points through session replay analyses and researching design best practices to propose practical solutions.
Interactive Designer at Rack Room Shoes
December 1, 2020 - August 2, 2025Led a complete site redesign and checkout flow revamp, significantly increasing conversion rates and meeting business goals. Partnered with the marketing team to develop UX enhancements and conducted tests using Monetate to validate design improvements. Delivered responsive interfaces and conducted A/B testing while implementing front-end improvements with HTML, CSS, and JavaScript.
Ecommerce Manager at MRCycles.com
May 1, 2016 - August 2, 2025Improved site traffic and search result rankings using resourceful strategies on a minimal budget. Resolved logistics and process challenges to streamline operations. Revamped the visual design to enhance the online shopping experience, and created impactful advertisements and banners placed strategically in marketing channels to increase engagement.
Web Designer at ATD American Co.
July 1, 2015 - August 2, 2025Designed and developed new microsites for sister companies ensuring brand consistency and integration. Used BigCommerce, HTML, CSS, and jQuery to build functional and visually appealing websites. Resolved cross-browser display issues and implemented user-friendly visual design solutions to address customer pain points.
Instructor at PAMSP
June 1, 2015 - August 2, 2025Served as a Rider Coach for the basic rider course, nationally certified through the Motorcycle Safety Foundation (MSF).
Associate Web Developer at General Dynamics Information Technology
October 1, 2011 - August 2, 2025Contributed to website rebuilding using Ruby on Rails, rapidly adapting to a new framework. Embraced command-line workflow, developed wireframes, and shaped design direction for a successfully launched new site, resulting in improved user experience.
Developer at Siteworx
October 1, 2008 - August 2, 2025Collaborated on development projects with ASP.NET for high-profile clients including AOL/Time Warner. Ensured cross-browser compatibility and applied best practices in HTML and CSS coding. Gained experience working with Tridion CMS and thrived in small team environments handling content management and site functionality.
Developer at Irides, LLC
April 1, 2007 - August 2, 2025Worked with online teams at POLITICO and ABC7 Washington DC, contributing to web page design and functionality. Gained extensive experience with a proprietary CMS, training team members and resolving cross-browser compatibility issues to ensure seamless user experiences.
Senior UI Designer at First Citizens Bank
December 31, 2025 - August 2, 2025Led the creation of a scalable design system in Figma with over 200 reusable components to standardize UI across platforms. Collaborated cross-functionally to reduce design-to-development cycle time by 30%. Developed 50+ accessible UI patterns compliant with WCAG 2.1, improving usability scores. Enhanced user flows and visuals to increase customer engagement by 25%.
Senior UX Designer at KForce (DIRECT TV Contractor)
December 31, 2022 - August 2, 2025Delivered user-centric UI designs using Adobe XD, improving customer support interfaces and boosting task completion by 20%. Optimized chatbot interactions, reducing resolution time by 30%. Contributed to design language governance ensuring consistent visual and functional standards across 100+ components. Improved platform usability through prototyping and stakeholder feedback, raising user satisfaction.
UX/UI Designer at Holley Performance Products
December 31, 2021 - August 2, 2025Constructed and refined 50+ UI components in Figma inline with brand guidelines, improving visual consistency. Analyzed user behavior to identify friction points, boosting task success by 25%. Implemented usability improvements based on research, increasing satisfaction and engagement. Accelerated design delivery timelines by 30% through rapid prototyping and team feedback.
Interactive Designer at Rack Room Shoes
December 31, 2020 - August 2, 2025Managed a full website and checkout redesign, increasing conversion rates by 35% and aligning with business KPIs. Collaborated with marketing to test UX improvements using Monetate, boosting engagement. Executed responsive design upgrades backed by A/B testing, increasing mobile usability by 25%. Introduced front-end innovations that cut load times by 20%, improving the digital shopping experience.
Ecommerce Manager at MRCycles.com
December 31, 2016 - August 2, 2025Increased organic traffic by 40% through targeted digital strategies, improving SEO rankings with a constrained budget. Reduced fulfillment delays by 30% by identifying and resolving operational bottlenecks, enhancing process reliability. Redesigned site visuals and user flows, elevating conversion rates by 20%. Created high-impact visual assets and ad banners to boost campaign reach and click-through.
Web Designer at ATD American Co.
July 31, 2015 - August 2, 2025Associate Web Developer at General Dynamics IT
June 30, 2015 - August 2, 2025Instructor at PAMSP, South Eastern PA
October 31, 2011 - August 2, 2025Developer at Siteworx
October 31, 2008 - August 2, 2025Developer at Irides, LLC.
April 30, 2007 - August 2, 2025Education
BFA at Art Institute of Washington
January 1, 2000 - December 31, 2004Diploma at Washington County Technical High School
January 1, 2000 - December 31, 2004BFA at Art Institute of Washington
January 1, 2006 - December 31, 2008Advanced Computer Applications Diploma at Washington County Technical High School
January 1, 2002 - December 31, 2006BFA at Art Institute of Washington
January 1, 2006 - December 31, 2009Advanced Computer Applications Diploma at Washington County Technical High School
January 1, 2002 - December 31, 2006Qualifications
Nationally Certified Rider Coach - Motorcycle Safety Foundation (MSF)
June 1, 2014 - June 1, 2015Industry Experience
Financial Services, Telecommunications, Retail, Consumer Goods, Software & Internet, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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