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I am a product-focused AI Engineer with a passion for building and launching real-world solutions in fast-paced environments. My expertise lies in leveraging RAG architectures and modern LLMs to create scalable, consumer-facing products that solve tangible business problems. I thrive in hands-on roles where I can contribute to the end-to-end engineering life cycle, from concept to deployment. Throughout my professional journey, I have successfully architected innovative AI-driven solutions such as customer support chatbots and data processing pipelines, improving customer experience and operational efficiency. I am eager to apply my skills in AI, machine learning, and data engineering to add value in dynamic teams and challenging projects.…I am a product-focused AI Engineer with a passion for building and launching real-world solutions in fast-paced environments. My expertise lies in leveraging RAG architectures and modern LLMs to create scalable, consumer-facing products that solve tangible business problems. I thrive in hands-on roles where I can contribute to the end-to-end engineering life cycle, from concept to deployment. Throughout my professional journey, I have successfully architected innovative AI-driven solutions such as customer support chatbots and data processing pipelines, improving customer experience and operational efficiency. I am eager to apply my skills in AI, machine learning, and data engineering to add value in dynamic teams and challenging projects.

Carlos Quiala

AI Engineer, Developer, AI Strategy Consultant, +1

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I am a product-focused AI Engineer with a passion for building and launching real-world solutions in fast-paced environments. My expertise lies in leveraging RAG architectures and modern LLMs to create scalable, consumer-facing products that solve tangible business problems. I thrive in hands-on roles where I can contribute to the end-to-end engineering life cycle, from concept to deployment. Throughout my professional journey, I have successfully architected innovative AI-driven solutions such as customer support chatbots and data processing pipelines, improving customer experience and operational efficiency. I am eager to apply my skills in AI, machine learning, and data engineering to add value in dynamic teams and challenging projects.…I am a product-focused AI Engineer with a passion for building and launching real-world solutions in fast-paced environments. My expertise lies in leveraging RAG architectures and modern LLMs to create scalable, consumer-facing products that solve tangible business problems. I thrive in hands-on roles where I can contribute to the end-to-end engineering life cycle, from concept to deployment. Throughout my professional journey, I have successfully architected innovative AI-driven solutions such as customer support chatbots and data processing pipelines, improving customer experience and operational efficiency. I am eager to apply my skills in AI, machine learning, and data engineering to add value in dynamic teams and challenging projects.

Available to hire

I am a product-focused AI Engineer with a passion for building and launching real-world solutions in fast-paced environments. My expertise lies in leveraging RAG architectures and modern LLMs to create scalable, consumer-facing products that solve tangible business problems. I thrive in hands-on roles where I can contribute to the end-to-end engineering life cycle, from concept to deployment.

Throughout my professional journey, I have successfully architected innovative AI-driven solutions such as customer support chatbots and data processing pipelines, improving customer experience and operational efficiency. I am eager to apply my skills in AI, machine learning, and data engineering to add value in dynamic teams and challenging projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Spanish; Castilian

Fluent

English

Advanced

French

Beginner

Work Experience

ETL/AWS Developer at The Hawkers Club

May 31, 2025 - August 3, 2025

Developed and implemented a data scraping solution based on AWS using hidden API techniques and BeautifulSoup. Leveraged the Camoufox framework for statistical analysis and automated pipeline management in an e-commerce business. Created an advanced customer support chatbot using Langchain, RAG, and Pinecone vector database technology to improve e-commerce customer service.

Software and Data Engineer at General Software Inc. (GSI)

July 1, 2024 - Present

Built an interactive Grafana dashboard for revenue management integrating real-time customer review data. Designed and managed ETL/ELT data pipelines using Web Scraping and DLT, leveraging BigQuery, PySpark, Kestra, and Airow for automation and orchestration. Developed an NLP system with Langchain and OpenAI/Gemini APIs for sentiment analysis and feature extraction in sales analytics. Managed and optimized medical database systems using advanced SQL techniques in MariaDB and PostgreSQL.

Software and Data Engineer at José Martí International Airport

June 30, 2024 - August 3, 2025

Designed and deployed vehicle flow analysis solutions using machine learning with OpenVino and Intel frameworks for CPU-optimized inference. Implemented computer vision models with OpenCV and PyTorch for license plate detection. Built and maintained web scraping bots and ETL data pipelines. Developed custom APIs and integrated third-party services like Stripe and Clerk for secure system functionality. Managed large-scale passenger traffic data with Google BigQuery for accounting and operational monitoring purposes.

AI/ML Engineer (Contract) at The Hawkers Club

May 31, 2025 - August 23, 2025

Architected and developed an agentic customer support chatbot using a RAG architecture with Langchain, Langraph, and Pinecone, reducing initial human interactions by 40% and improving customer experience while lowering support overhead. Led the evaluation and selection of Pinecone in a Proof of Concept, validating its efficiency for real-time AI applications and vector database management for semantic analysis projects like insurance claim processing. Implemented and maintained RAG pipelines for a technical documentation chatbot, ensuring accuracy and relevance of LLM-generated responses.

AI/ML Engineer at General Software Inc. (GSI)

August 31, 2025 - August 23, 2025

Spearheaded a data engineering team to orchestrate a scalable ELT pipeline processing over 1 million customer reviews monthly, achieving 99.9% uptime for a critical revenue management platform using dlt, PySpark, and Airflow/Kestra, while establishing best practices for code reviews and CI/CD to ensure system maintainability. Designed an NLP system based on agents orchestrated with Langchain and Langraph to analyze customer reviews and unstructured data, accelerating sales trend identification by 15%. Developed ingestion and processing workflows for financial data (NASDAQ 100 stock prices) using OpenAI API to enrich information, classify by sector, and generate summaries for an investment intelligence platform. Assisted in evaluation and optimization of multiple LLMs including OpenAI, Gemini, and LLaMA, including prompt engineering techniques for text classification tasks such as categorizing emails and product reviews.

Data Engineer at José Martí International Airport

August 31, 2017 - August 23, 2025

Developed custom APIs and integrated key third-party services ensuring secure and seamless system functionality. Built and maintained robust ETL pipelines, including web scraping bots, for reliable data handling, processing, and storage in Google BigQuery.