I am an experienced and visionary Programme Manager with a strong track record in delivering client-facing transformation programmes, global technology roll outs, and performance improvement initiatives across various business functions. I thrive on creating client-driven solutions spanning private and public sectors, including outsourcing and BPOs. I enjoy guiding teams through change and innovation, leading technology implementations including ERP, SaaS, and AI solutions, and collaborating closely with stakeholders at all levels. Mentoring colleagues and promoting wellbeing in teams are also important aspects of my leadership style.

Maria Gonzalez-Cabal

I am an experienced and visionary Programme Manager with a strong track record in delivering client-facing transformation programmes, global technology roll outs, and performance improvement initiatives across various business functions. I thrive on creating client-driven solutions spanning private and public sectors, including outsourcing and BPOs. I enjoy guiding teams through change and innovation, leading technology implementations including ERP, SaaS, and AI solutions, and collaborating closely with stakeholders at all levels. Mentoring colleagues and promoting wellbeing in teams are also important aspects of my leadership style.

Available to hire

I am an experienced and visionary Programme Manager with a strong track record in delivering client-facing transformation programmes, global technology roll outs, and performance improvement initiatives across various business functions. I thrive on creating client-driven solutions spanning private and public sectors, including outsourcing and BPOs.

I enjoy guiding teams through change and innovation, leading technology implementations including ERP, SaaS, and AI solutions, and collaborating closely with stakeholders at all levels. Mentoring colleagues and promoting wellbeing in teams are also important aspects of my leadership style.

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Experience Level

Expert
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Lead Project Manager/Programme Manager at CAPITA
January 1, 2023 - Present
Led the transformation and improvements to public service delivery across Midlands, Wales, and Northern Ireland for the Department for Work and Pensions. Key responsibilities included rationalisation of estates impacting over 1,500 colleagues, implementation of technology such as video assessments and rostering tools, and pioneering AI agent integration to enhance service delivery and customer experience. Managed business cases, contract negotiations, and stakeholder communication across all organisational levels. Led a dispersed team of project managers, analysts, and change managers, improving team wellbeing and delivery performance. Deputised for the Head of Transformation and regularly presented to senior leadership and clients.
Global Transformation Programme Manager at LONZA BIOLOGICS
December 31, 2022 - August 3, 2025
Programme delivery lead for centralising finance and procurement services into a Shared Service Centre in Manchester. Standardised processes and implemented SAP ERP and Ariba procurement tools across multiple countries including Switzerland, Spain, Italy, UK, Ireland, and Singapore. Additionally led centralisation of Finance Billing services into Costa Rica. Effected global cultural change with multi-location team collaboration, resulting in KPI improvements of 10% in finance quality and processing time within 4 months post-implementation.
Global Programme Manager – IT at UNIFRAX
December 31, 2021 - August 3, 2025
Established the Programme Management Office for the IT division, expanding governance and risk frameworks from IT project teams to infrastructure teams. Delivered enhanced programme management maturity and IT governance. Role ended due to redundancy when non-manufacturing roles relocated to USA headquarters.
Programme Development and Execution Team Leader (Various roles before) at BRISTOL-MYERS SQUIBB
November 30, 2019 - August 3, 2025
Led transformation of commercial operations globally across 57 countries, standardising processes and implementing Salesforce Cloud CRM for managing commercial activities and regulatory reporting. Delivered SAP ERP implementation across EMEA and managed global ecommerce and electronic invoicing processes. Oversaw outsourcing of finance activities from European Shared Service Centre. Managed a global team with direct and matrix reports across multiple countries. Led workplace wellbeing initiatives contributing to 'Best Places to Work' recognition.

Education

BA (Hons) at University of Central Lancashire
January 1, 1996 - June 30, 1996
Degree at Universidad de Oviedo, Spain
January 1, 1995 - June 30, 1995

Qualifications

Project Management Professional (PMP®)
June 1, 2022 - June 30, 2028
Associate Membership Chartered Institute of Management Accountants (CIMA)
April 1, 2013 - April 30, 2013

Industry Experience

Government, Life Sciences, Manufacturing, Financial Services, Non-Profit Organization