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Hi! I'm Nicole Newby, a strong Technical Writer with over nine years of experience in writing and editing technical documentation, especially within the IT and healthcare industries. I'm passionate about crafting clear, detailed content and have a keen eye for storytelling and marketing. Over the years, I've developed expertise in managing proposals, creating SOPs, and supporting government and healthcare organizations with their documentation needs. I thrive in collaborative environments, working closely with subject matter experts to produce high-quality materials on time. My experience ranges from technical writing and editing to proposal writing, copywriting, and content creation across various media. I'm also proficient in a wide range of software tools, which helps me adapt quickly to project demands and deliver exceptional work consistently.…Hi! I'm Nicole Newby, a strong Technical Writer with over nine years of experience in writing and editing technical documentation, especially within the IT and healthcare industries. I'm passionate about crafting clear, detailed content and have a keen eye for storytelling and marketing. Over the years, I've developed expertise in managing proposals, creating SOPs, and supporting government and healthcare organizations with their documentation needs. I thrive in collaborative environments, working closely with subject matter experts to produce high-quality materials on time. My experience ranges from technical writing and editing to proposal writing, copywriting, and content creation across various media. I'm also proficient in a wide range of software tools, which helps me adapt quickly to project demands and deliver exceptional work consistently.

Nicole Newby

Writer, Copywriter, Screenplay Writer, +1

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Hi! I'm Nicole Newby, a strong Technical Writer with over nine years of experience in writing and editing technical documentation, especially within the IT and healthcare industries. I'm passionate about crafting clear, detailed content and have a keen eye for storytelling and marketing. Over the years, I've developed expertise in managing proposals, creating SOPs, and supporting government and healthcare organizations with their documentation needs. I thrive in collaborative environments, working closely with subject matter experts to produce high-quality materials on time. My experience ranges from technical writing and editing to proposal writing, copywriting, and content creation across various media. I'm also proficient in a wide range of software tools, which helps me adapt quickly to project demands and deliver exceptional work consistently.…Hi! I'm Nicole Newby, a strong Technical Writer with over nine years of experience in writing and editing technical documentation, especially within the IT and healthcare industries. I'm passionate about crafting clear, detailed content and have a keen eye for storytelling and marketing. Over the years, I've developed expertise in managing proposals, creating SOPs, and supporting government and healthcare organizations with their documentation needs. I thrive in collaborative environments, working closely with subject matter experts to produce high-quality materials on time. My experience ranges from technical writing and editing to proposal writing, copywriting, and content creation across various media. I'm also proficient in a wide range of software tools, which helps me adapt quickly to project demands and deliver exceptional work consistently.

Available to hire

Hi! I’m Nicole Newby, a strong Technical Writer with over nine years of experience in writing and editing technical documentation, especially within the IT and healthcare industries. I’m passionate about crafting clear, detailed content and have a keen eye for storytelling and marketing. Over the years, I’ve developed expertise in managing proposals, creating SOPs, and supporting government and healthcare organizations with their documentation needs.

I thrive in collaborative environments, working closely with subject matter experts to produce high-quality materials on time. My experience ranges from technical writing and editing to proposal writing, copywriting, and content creation across various media. I’m also proficient in a wide range of software tools, which helps me adapt quickly to project demands and deliver exceptional work consistently.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Jr. Proposal Writer at Amentum

August 1, 2021 - Present

Managed workload and deliverables for multiple sales opportunities, executed departmental and business development functions, and completed special projects on time. Reviewed RFP and SOW requirements to ensure compliance and incorporated win themes into draft proposal documents. Conducted compliance checks for resumes and past performance, edited and finalized draft proposals for various review teams, and interpreted evaluator feedback during review cycles. Collaborated with subject matter experts to develop proposal language and gathered data. Assisted with Pre-RFI tasks to verify bid compatibility.

Technical Writer (EPA contract) at Jacobs Engineering

August 31, 2021 - August 3, 2025

Provided management and technical oversight to team members supporting the Office of the CFO’s Office of Technology and Solutions. Prepared detailed monthly progress reports, executive summaries, and EVM reports. Documented meeting minutes and action items for multiple review boards and ad hoc meetings. Reviewed and designed SOPs and training materials related to FRB and CCB systems. Performed system document cleanups for SharePoint groups. Edited technical documentation focusing on grammar, style, and consistency. Worked with Business Analysts on payroll system training materials. Supported EPA RFP efforts focusing on Past Performance sections.

Technical Writer/Copywriter/Front Desk Clerk at Fort Norfolk Plaza Medical Associates

August 31, 2017 - August 3, 2025

Developed and reviewed marketing content and health-related literature, increasing patient inquiries by 40%. Managed office newsletter content, enhancing internal communication. Diffused escalated incidents involving hostile patients and provided Tier 1 tech support. Authored business plans, letters, and grants with high-quality assurance. Assisted in developing RFPs for medical supply vendors. Created and updated office protocols and training manuals for healthcare software. Maintained documentation within electronic medical records systems to ensure up-to-date patient care data.

Jr. Proposal Writer at Amentum (Dulles, VA)

July 31, 2025 - August 3, 2025

Balances workload and deliverables for multiple sales opportunities simultaneously, in addition to executing departmental functions, business development functions, and special projects in a timely manner. Reviews requests for proposal (RFP) and statement of work (SOW) requirements to ensure that the proposal write-up addresses all requirements provided by the government. Incorporates win themes in addition to creating, developing, designing, and distributing draft response documents. Conducts compliance checks for resumes and past performance sections to ensure proposed candidates and past performance references meet all RFP/SOW requirements. Edits and finalizes draft proposals for pink, red, and gold review teams while remaining on schedule in accordance with the proposal submission date. Interprets and applies feedback left by evaluators during color review cycles (pink, red, and gold teams). Collaborates with subject matter experts to develop language and gather data for proposal w

Technical Writer (Environmental Protection Agency [EPA] contract) at Jacobs Engineering (Washington, D.C.)

August 31, 2021 - August 3, 2025

Provided management and functional/technical oversight to Jacobs team members and aided the Office of the Chief Financial Officer’s Office of Technology and Solutions and project manager professionals on all projects. Prepared detailed monthly progress reports, executive summaries, and earned value management (EVM) reports. Documented and distributed meeting minutes, action items, and recommendations for various review and change control boards. Reviewed and designed multiple SOPs and other training materials for related systems and procedures. Performed system document clean-ups for multiple SharePoint groups. Reviewed technical documentation focusing on grammar, style, language, consistency, formatting, and spelling. Worked with Business Analysts to create and manage training materials for payroll systems and government applications. Provided editing support as part of the pink team for the EPA Request for Proposal (RFP) with focus on the 'Past Performance' section.

Technical Writer/Copywriter /Front Desk Clerk at Fort Norfolk Plaza Medical Associates (Norfolk, VA)

August 31, 2017 - August 3, 2025

Developed and reviewed content for practice marketing and advertisement literature, providing patients with more information through detailed health-related articles and interactive quizzes, resulting in a 40% increase in patient inquiries on health improvement. Managed content for the office newsletter to improve communication methods. Worked with management to successfully diffuse escalating incidents involving hostile patients or confrontations. Provided Tier 1 tech support for employees and managers. Wrote, reviewed, and analyzed business plans, letters, project portfolios, and grants efficiently with excellent quality assurance. Supported the process of developing requests for medical supply proposals. Developed and reviewed new office protocols and training manuals for healthcare software to increase productivity. Maintained documentation within the electronic medical records system for official distribution to ensure up-to-date patient care.