I’m an experienced Communications manager focusing on humanising brand communication, employee communications, and engaging with audiences across global channels. I collaborate closely with business partners to align messaging with corporate objectives, manage change and crisis situations, and build strong relationships across departments to ensure communications objectives sit at the heart of business goals. I lead global teams and external agencies, shaping social media strategies and executive thought leadership while nurturing authentic digital personas for C-level leaders. By blending data-driven insight with storytelling, I craft immersive social experiences that resonate with a diverse, global workforce and elevate leadership visibility, delivering measurable results and lasting relationships.

Natalie Byrne

I’m an experienced Communications manager focusing on humanising brand communication, employee communications, and engaging with audiences across global channels. I collaborate closely with business partners to align messaging with corporate objectives, manage change and crisis situations, and build strong relationships across departments to ensure communications objectives sit at the heart of business goals. I lead global teams and external agencies, shaping social media strategies and executive thought leadership while nurturing authentic digital personas for C-level leaders. By blending data-driven insight with storytelling, I craft immersive social experiences that resonate with a diverse, global workforce and elevate leadership visibility, delivering measurable results and lasting relationships.

Available to hire

I’m an experienced Communications manager focusing on humanising brand communication, employee communications, and engaging with audiences across global channels. I collaborate closely with business partners to align messaging with corporate objectives, manage change and crisis situations, and build strong relationships across departments to ensure communications objectives sit at the heart of business goals. I lead global teams and external agencies, shaping social media strategies and executive thought leadership while nurturing authentic digital personas for C-level leaders. By blending data-driven insight with storytelling, I craft immersive social experiences that resonate with a diverse, global workforce and elevate leadership visibility, delivering measurable results and lasting relationships.

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Work Experience

Group Manager, Corporate Internal Communications at Klöckner Pentaplast
March 1, 2022 - Present
Responsible for creating and approving internal employee communications across 20 countries and 11 languages, shaping company voice aligned with branding and values. Collaborated with stakeholders and agencies for external campaigns. Managed employee assistance programs rollout, created LinkedIn employee advocacy toolkits, optimised leadership LinkedIn profiles, led a social media team across time zones, provided analytics and training, and managed communications tools including Hootsuite, Amplify, and SharePoint.
Digital Specialist – Employee Advocacy and Thought Leadership at Tribal Impact
November 1, 2022 - Present
Partnered with top enterprises to enhance employee and C-suite leadership engagement through social media and internal strategies. Broadened employee advocacy, optimised LinkedIn profiles, created leadership content, delivered digital enablement programs, and provided monthly analytics to measure communications performance globally.
Social Media Management Consultant at ProPharma Digital Transformation
December 31, 2023 - August 4, 2025
Contributed to digital transformation by strategically consulting on utilisation of informatics and aligning social media strategies with business goals. Managed social media content planning, visual campaigns, employee advocacy programs, and supported the organisation through digital transition.
Social Media Management at Social Elements Lifescience Agency
July 1, 2021 - Present
Supported pharmaceutical and biotechnology clients with social media reviews, planning, content creation, graphic design, thought leadership insights, and employee engagement strategies.
Social Media & Community Manager at Omaze
November 30, 2022 - August 4, 2025
Managed UK start-up social media platforms (Facebook, Instagram, Twitter) focusing on B2C communications and community growth. Grew followers to 42,000 within one year. Managed external agency partnerships and charity collaborations integrating social media strategies with campaigns for multiple high-profile charities.
Social Media and Community Manager at Maybe
October 31, 2023 - August 4, 2025
Social media & Community Manager at 7Demand
December 31, 2022 - August 4, 2025
Telecoms Service Relationship Manager at Virgin Media Business
September 30, 2012 - August 4, 2025
Experienced customer service professional managing complex telecoms solutions. Led service improvements, developed service documentation, and ensured SLA adherence to boost NPS over 13 years of service.
Group Manager, Corporate Internal Communications at Klöckner Pentaplast
March 1, 2022 - Present
Developed and executed global internal communications plans across 20 countries in 11 languages, including pulse surveys, campaigns, town halls, announcements, newsletters, and news reports, ensuring messaging reflected branding, values and strategic objectives. Collaborated with Leadership Team and cross-functional departments (PR, Marketing, IT, HR, Finance) to deliver cohesive campaigns. Managed global social media teams and external agencies, supported Employee Assistance Program rollout, Employee Resource Networks, and contributed to Sustainability Report. Built Slack/Discord communities to foster collaboration and connectivity. Leveraged analytics to drive impact, achieving 146% increase in LinkedIn impressions, 26% rise in engagements, and 98% improvement in engagement rate in 2024.

Education

Degree at University of Birmingham
January 1, 1994 - August 4, 2025
Matric at Amanzimtoti High School
January 1, 1992 - August 4, 2025

Qualifications

Social Media Management Certification
January 1, 2017 - August 4, 2025

Industry Experience

Healthcare, Life Sciences, Manufacturing, Professional Services, Telecommunications, Non-Profit Organization, Media & Entertainment, Education