I am an instructional designer and eLearning consultant with more than 12 years of experience creating engaging digital learning solutions for international organizations. I design learning architectures, storyboards, and interactive microlearning content (including video and audio) using authoring tools, while applying adult learning principles and learner-centered instructional design to ensure trainings are practical and impactful. I have supported global teams across UNHCR, UNICEF, UNITAR, and private learning providers by developing multilingual eLearning modules, integrating multimedia in platforms like Articulate Rise and Storyline, and managing LMS-related tasks. I also contribute to assessments and analytics by building formative and summative evaluations and producing training reports using tools such as Google Analytics and Power BI to help course owners measure learning outcomes.…

Younes Bouferma

I am an instructional designer and eLearning consultant with more than 12 years of experience creating engaging digital learning solutions for international organizations. I design learning architectures, storyboards, and interactive microlearning content (including video and audio) using authoring tools, while applying adult learning principles and learner-centered instructional design to ensure trainings are practical and impactful. I have supported global teams across UNHCR, UNICEF, UNITAR, and private learning providers by developing multilingual eLearning modules, integrating multimedia in platforms like Articulate Rise and Storyline, and managing LMS-related tasks. I also contribute to assessments and analytics by building formative and summative evaluations and producing training reports using tools such as Google Analytics and Power BI to help course owners measure learning outcomes.…

Available to hire

I am an instructional designer and eLearning consultant with more than 12 years of experience creating engaging digital learning solutions for international organizations. I design learning architectures, storyboards, and interactive microlearning content (including video and audio) using authoring tools, while applying adult learning principles and learner-centered instructional design to ensure trainings are practical and impactful.

I have supported global teams across UNHCR, UNICEF, UNITAR, and private learning providers by developing multilingual eLearning modules, integrating multimedia in platforms like Articulate Rise and Storyline, and managing LMS-related tasks. I also contribute to assessments and analytics by building formative and summative evaluations and producing training reports using tools such as Google Analytics and Power BI to help course owners measure learning outcomes.

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Work Experience

Senior Training Specialist and Instructional Designer at UNHCR (United Nations High Commissioner for Refugees)
August 1, 2025 - August 1, 2025
Designed and delivered e-learning solutions by developing learning architectures and storyboards for interactive modules. Created microlearning content (videos, podcasts, micro- and nano-courses) using appropriate authoring tools and graphic design software with integrated voice-overs. Applied instructional design principles and adult learning theory to craft engaging training sessions and interactive lessons. Collaborated with subject matter experts to identify learning needs and select pedagogical approaches; designed storyboards and scenarios; managed LMS administration tasks; developed formative and summative assessments; recorded and edited video and audio content for courses.
Senior Training Specialist and Instructional Designer at United Nations High Commissioner for Refugees (UNHCR)
January 1, 2024 - August 31, 2025
Lead the design of e-learning solutions, including learning architectures, storyboards, microlearning content, and interactive modules; implement voice-overs and multimedia elements; manage LMS tasks; develop formative and summative assessments; collaborate with subject matter experts; support capacity development in Geneva.
Senior Training Specialist and Instructional Designer at UNHCR
January 1, 2024 - August 1, 2025
Design learning architectures and microlearning modules; create and implement microlearning content (videos, podcasts, nano-courses); develop formative and summative assessments; manage LMS administration; coordinate with subject matter experts; record and edit training videos and audio content.
Instructional Designer and Multimedia Developer at UNICEF
December 1, 2023 - December 1, 2023
Instructional designer and multimedia developer delivering digital learning solutions for UNICEF. Led e-learning architecture, interactive content creation, LMS management, and data analytics. Collaborated with subject matter experts and global teams to produce engaging courses and multimedia assets; developed modules across multiple languages; recorded and edited video content; integrated interactive videos and webinars; utilized Google Analytics and Power BI to track training performance and usage.
Instructional Designer and Multimedia Developer at United Nations Children's Emergency Fund (UNICEF)
September 1, 2022 - December 31, 2023
Designed digital learning solutions across instructor-led, hybrid, and eLearning modalities, including course overviews and learning objectives with technical specialists. Analyzed existing content, identified gaps, and supported the creation and updating of learning materials and learning activities. Converted storyboards into eLearning formats and enhanced interactivity for updated courses. Managed multimedia responsibilities including editing raw video footage and producing short videos and animations using stock footage; also created interactive videos based on webinar recordings. Supported Totara LMS administration for internal and external users, resolved training platform issues, and handled administration tasks such as certificates distribution. Used Google Analytics and training intelligence tools to extract course data and generate statistical reports.
Instructional designer and multimedia developer at United Nations Children’s Emergency Fund (UNICEF)
September 1, 2022 - December 1, 2023
Developed hybrid and eLearning content (course overviews, learning objectives, storyboards, prototypes, and interactive learning materials) using instructional design methodologies. Resolved Totara platform issues for internal and external UNICEF users, supported participants and experts with administrative and technical assistance, and managed digital certificates for micro-learning and virtual academy sessions. Used Google Analytics and training intelligence tools to generate statistical reports for course owners; edited raw footage and produced short videos/animations, including interactive videos based on webinar recordings.
Instructional Designer and Multimedia Developer at UNICEF
September 1, 2022 - December 1, 2023
Designed, developed, and delivered engaging digital learning solutions for UNICEF's global audiences. Expert in e‑learning architecture, interactive content creation, LMS management, and data analytics. Collaborated with subject matter experts and cross-functional teams to produce scalable training programs; created engaging visuals, interactive videos, and assessments.
Instructional Designer and Multimedia Developer at UNITAR
September 1, 2022 - September 1, 2022
Instructional Designer and Multimedia Developer at UNITAR. Designed and produced instructional graphics, digital images, video animations, and animated text. Collaborated with SMEs to identify training needs and conceptualized storyboards; coordinated with graphic designers and multimedia developers to create effective instructional assets. Developed engaging learning activities and supported planning, organizing, and implementing LMS activities. Integrated gamification and simulations to boost learner engagement and oversaw ongoing content updates for multiple courses.
Instructional Designer and eLearning Consultant at United Nations Institute for Training and Research (UNITAR)
May 1, 2017 - September 30, 2022
Designed and supported digital learning solutions, including e-learning architecture and learning content development aligned with training needs of target audiences. Collaborated with subject matter experts and trainers to define learning objectives, conceptualize storyboards, and produce instructional graphics, interactives, and learning activities. Provided support for Learning Management System (LMS) planning and implementation activities, and contributed to development processes for hybrid, e-learning, instructor-led content, job aids, and webinars.
Instructional designer and multimedia developer at United Nations Institute for Training and Research (UNITAR)
May 1, 2017 - September 1, 2022
Instructional Designer and Multimedia Developer at UNITAR
May 1, 2017 - September 1, 2022
Design and produce instructional graphics, digital images, video animations, and animated text; collaborate with subject matter experts to identify training needs; conceptualize storyboards; develop engaging learning activities; support LMS planning, organization, and implementation; integrate gamification and simulations.
Instructional Designer and Multimedia Developer at IZI-System
April 1, 2017 - April 1, 2017
Instructional Designer and Multimedia Developer; designed instructional graphics, digital images, and video animations; collaborated with SMEs to identify training needs; conceptualized storyboards and worked with graphic designers to create assets. Developed engaging learning activities, and supported planning, organizing, and implementing activities within the Learning Management System.
Instructional designer and multimedia developer at Multinational group IZI-System
February 1, 2016 - April 30, 2017
Created and produced instructional multimedia learning materials by collaborating with subject matter experts to identify training needs. Designed storyboards and supported the development of instructional assets, including videos and eLearning interactives, working closely with graphic designers and multimedia developers. Focused on creating engaging learning activities to enhance learner understanding and retention.
Instructional designer at Multinational group IZI -System
February 1, 2016 - April 1, 2017
Instructional Designer at IZI-System
February 1, 2016 - April 1, 2017
Conceptualize storyboards and collaborate with graphic designers and multimedia developers to create effective instructional assets (videos, eLearning interactives); develop engaging learning activities; support LMS; incorporate gamification and simulations.
Instructional Designer and Multimedia Developer at Net-learning Company
November 1, 2015 - November 1, 2015
Instructional Designer and Multimedia Developer; produced instructional graphics, video animations, and animated text; collaborated with SMEs to identify training needs; developed storyboards and prototypes; created engaging learning activities; supported LMS planning, organization, and implementation; edited raw video footage and produced short videos and animations using stock footage; developed interactive videos based on webinar recordings.
Instructional designer at Net-learning Company
October 1, 2013 - November 1, 2015
Designed and produced instructional graphics, digital images, video animations, and animated text. Collaborated with subject matter experts to identify training needs and learning objectives, created storyboards and prototypes for eLearning interactives, and developed learning activities to improve engagement and retention. Supported planning and implementation within the Learning Management System.
Instructional Designer and Multimedia Developer at Net-learning Company
October 1, 2013 - November 1, 2015
Design and produce instructional graphics, digital images, video animations, and animated text; collaborate with subject matter experts; convert storyboards into e-learning modules; update courses and enhance interactivity; manage LMS tasks; edit raw video footage and produce short videos.

Education

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Qualifications

Industry Experience

Non-Profit Organization, Education, Government, Professional Services, Software & Internet