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I am a results-driven professional with over four years of experience spanning laboratory operations, IT support, and web design. I thrive in fast-paced environments, delivering accurate data, providing practical technical assistance, and resolving hardware and software issues to keep users productive. I am committed to continuous learning and using innovative solutions to improve processes. I enjoy collaborating with cross-functional teams and taking on new challenges that push my skills in data accuracy, network setup, CCTV systems, and web development.…I am a results-driven professional with over four years of experience spanning laboratory operations, IT support, and web design. I thrive in fast-paced environments, delivering accurate data, providing practical technical assistance, and resolving hardware and software issues to keep users productive. I am committed to continuous learning and using innovative solutions to improve processes. I enjoy collaborating with cross-functional teams and taking on new challenges that push my skills in data accuracy, network setup, CCTV systems, and web development.

UTHMAN UMARK

Web Designer, Web Developer, UI Designer, +2

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I am a results-driven professional with over four years of experience spanning laboratory operations, IT support, and web design. I thrive in fast-paced environments, delivering accurate data, providing practical technical assistance, and resolving hardware and software issues to keep users productive. I am committed to continuous learning and using innovative solutions to improve processes. I enjoy collaborating with cross-functional teams and taking on new challenges that push my skills in data accuracy, network setup, CCTV systems, and web development.…I am a results-driven professional with over four years of experience spanning laboratory operations, IT support, and web design. I thrive in fast-paced environments, delivering accurate data, providing practical technical assistance, and resolving hardware and software issues to keep users productive. I am committed to continuous learning and using innovative solutions to improve processes. I enjoy collaborating with cross-functional teams and taking on new challenges that push my skills in data accuracy, network setup, CCTV systems, and web development.

Available to hire

I am a results-driven professional with over four years of experience spanning laboratory operations, IT support, and web design. I thrive in fast-paced environments, delivering accurate data, providing practical technical assistance, and resolving hardware and software issues to keep users productive.

I am committed to continuous learning and using innovative solutions to improve processes. I enjoy collaborating with cross-functional teams and taking on new challenges that push my skills in data accuracy, network setup, CCTV systems, and web development.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Support at IPPLUS NIG. LTD.

March 1, 2024 - February 1, 2026

Provided first-line technical support to end users via phone, video calls, and remote sessions; trained end users on software usage; installed and maintained network devices (routers, switches, and access points); installed, configured, and troubleshot CCTV surveillance systems.

Laboratory Technician at Famousa Agro Ltd

November 1, 2022 - March 1, 2024

Collected and analyzed samples for routine checks following standard procedures; collected sampled products for export following international standards; recorded and reported test results; managed inventory of laboratory supplies and samples.

Customer Service Representative at Multichoice Nigeria

January 1, 2020 - March 1, 2020

Provided product and service information, upselling and cross-selling; achieved and exceeded KPIs including resolution time and customer satisfaction targets; conducted high-volume outbound calls informing customers about products and prices.