I am a data-driven Web and CRO Analyst with 8+ years of experience optimizing customer journeys and increasing conversion rates across e-commerce and marketing channels. I specialize in identifying growth opportunities through web analytics, A/B testing, and user behavior insights to drive CRO. I excel at turning data into actionable experiments, collaborating with cross-functional teams, and building interactive dashboards that inform strategy and budget allocation. I also focus on data quality, implementing GA4/GTM tracking updates and ensuring robust attribution to maximize campaign efficiency.

Valeriya Panchenko

I am a data-driven Web and CRO Analyst with 8+ years of experience optimizing customer journeys and increasing conversion rates across e-commerce and marketing channels. I specialize in identifying growth opportunities through web analytics, A/B testing, and user behavior insights to drive CRO. I excel at turning data into actionable experiments, collaborating with cross-functional teams, and building interactive dashboards that inform strategy and budget allocation. I also focus on data quality, implementing GA4/GTM tracking updates and ensuring robust attribution to maximize campaign efficiency.

Available to hire

I am a data-driven Web and CRO Analyst with 8+ years of experience optimizing customer journeys and increasing conversion rates across e-commerce and marketing channels. I specialize in identifying growth opportunities through web analytics, A/B testing, and user behavior insights to drive CRO.

I excel at turning data into actionable experiments, collaborating with cross-functional teams, and building interactive dashboards that inform strategy and budget allocation. I also focus on data quality, implementing GA4/GTM tracking updates and ensuring robust attribution to maximize campaign efficiency.

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Language

English
Advanced
Ukrainian
Fluent
Russian
Fluent

Work Experience

Senior E-commerce Analyst at Wiserbrand
November 1, 2021 - Present
Led the launch of a new marketing channel for NYC store (High-End Jewelry and Watches) in collaboration with developers and product teams, delivering a 15% uplift in sales within four months. Drove gross profit growth by 2x during a low season through a co-branded promotion with a third-party finance partner. Analyzed user behavior and conversion funnels across web, email, SMS, and paid traffic using heatmaps and session replays to identify drop-offs and UX issues. Managed the A/B testing roadmap, achieving CTR uplifts across key funnel steps (Category Page → Product Page +10%, Product Page → Cart +15%, Cart → Checkout +5%, Checkout +5%). Built interactive dashboards and reports combining multiple data sources and implemented data visualization best practices. Created a multi-channel attribution report to optimize marketing budget allocation and campaign efficiency. Improved data accuracy by updating GA4/GTM tracking and event validation.
Senior E-Commerce Analyst at Publicis Groupe
May 1, 2021 - August 31, 2021
Analyzed and improved media plans for an international pharmaceutical company; identified best performing ad formats on publishers and forecasted their effectiveness. Analyzed UX design and suggested solutions to increase conversion rate of credit card order forms by conducting A/B tests for a major European bank with 2.55 million clients.
Lead Analyst at Opinion Corp / PissedConsumer.com
January 1, 2019 - April 30, 2021
Improved user journey by combining UX analysis with internal data insights. Increased moderation speed by 24% by eliminating unnecessary manual actions. Optimised email campaigns, reducing excess sends and boosting open rate by 5%. Configured parameters for automated moderation algorithms, cutting moderation costs by 13%.

Education

Master’s degree at National Academy of National Guard of Ukraine
January 1, 2006 - January 1, 2011
Bachelor’s degree at Simon Kuznets Kharkiv National University of Economics
January 1, 2011 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Media & Entertainment, Professional Services