Vasil Filkin

Airbnb Support Ambassador at Telus International

Provide customer support to hosts and guests from German-speaking countries, onboarding new hosts, listing optimization, pricing guidance, guest communication, policy guidance, and collaboration with internal teams to resolve complex cases.

Speditor / International Transport Specialist at East Sea Trucks

Direct communication with European logistics companies, planning loading/unloading schedules, managing weekend breaks, tracking traffic, road bans, tonnage, pallet changes, and coordinating loads via Speditor.net; liaising with police and warehouses; compiling route reports and issuing credit notes with CMRs.

Dispatcher / International Transport at Hager Transport

Managing a fleet of 15 trucks, allocating orders, tracking, daily instructions, road planning for groupage shipments to Germany, Switzerland and Italy; overseeing loading/unloading and troubleshooting issues; maintaining client-driver communications.

Specialist Transport Planning and Organization at EHD Trans

Western Europe air cargo subcontractor operations; cargo handling, daily planning, cargo tracking; updating transport pauses in Talis; frequent communication with customers by phone and email; reporting timelines.

Dispatcher / Transport Planner at B&O East Sea Trucks

Operated a fleet of 20 trucks across Central Europe. Directly communicated with European logistics companies, planned loading/unloading schedules and weekend breaks, and tracked traffic, road bans, tonnage, and pallet changes for accurate documentation. Procured loads via Speditor.net, coordinated truck servicing, liaised with police and warehouses to troubleshoot issues, and ensured clear English and German communications. Compiled route reports and issued credit notes with relevant Consignment Notes (CMRs).

Specialist Transport Planning and Organization at Hager Transport

Managed an active fleet of 15 trucks, allocating orders, tracking progress, and providing daily instructions for efficient operations. Created effective road plans and advised drivers on current traffic conditions. Handled groupage shipments across Germany, Switzerland, and Italy; oversaw loading/unloading at stations, troubleshooting issues, and verifying loadings with drivers. Maintained smooth client and driver communications to ensure timely deliveries.

Transport Specialist at EHD Trans

Western Europe-focused air cargo transport as a subcontractor to major logistics companies. Responsibilities included cargo handling, daily planning, cargo tracking, and updating daily/weekly pauses in dedicated transport software (Talis). Frequent communication with customers via phone and email; ensured timely updates and coordination with drivers in English and German.

Dispatcher / Logistics Specialist at B&O East Sea Trucks

Operated a fleet of 20 trucks across Central Europe, coordinating with European logistics companies. Planned loading/unloading schedules and daily driving instructions, managed weekend break schedules. Tracked traffic, road bans, tonnage, pallet changes, and documentation. Procured loads via Speditor.net, coordinated truck servicing, liaised with police and warehouses to troubleshoot issues. Compiled route reports and issued credit notes with consignment notes, ensuring accurate documentation. Communicated in English and German.

Dispatcher / Logistics Planner at Hager Transport

Managed an active fleet of 15 trucks, allocating orders, tracking, and providing daily instructions. Coordinated loading/unloading at stations, resolved problems, and verified loadings with drivers. Maintained clear communication with clients and drivers to ensure smooth operations and timely deliveries, with groupage shipments between Germany, Switzerland, and Italy.

Customer Support Agent at Telus International

Providing customer support to clients, handling inquiries and coordinating with internal teams to resolve issues in English and German.

Logistics/Transport Coordinator at East Sea Trucks

Operate a fleet of 20 trucks across Central Europe; communicate with European-based logistics companies; plan loading/unloading schedules; manage weekend break schedules; procure loads via Speditor.net; coordinate servicing; liaise with police and warehouses; compile route reports and issue credit notes with related CMRs.

Logistics Analyst / Transport Planner at Telus International

Track traffic, current and expected road bans, tonnage composition, and pallets; support English and Bulgarian language tasks; contribute to operational tracking and reporting.

Airbnb Support Ambassador at Telus International

Provide customer support to hosts and guests from German-speaking countries on the Airbnb platform; onboard new hosts, optimize listings and pricing; resolve inquiries related to bookings, technical issues, and platform navigation; guide hosts on policies and local regulations; collaborate with internal teams to escalate and resolve complex cases.

Speditor / International Transport Operator at B&O East Sea Trucks

Operate a fleet of 20 trucks across Central Europe; plan loading/unloading schedules, manage weekend breaks; monitor traffic, road bans, tonnage, pallets, and documentation; procure loads via Speditor.net; liaise with police and warehouses; communicate in English and German; compile route reports and issue credits with CMRs.