Hi, I'm Victor Hernandez, a dedicated QA Test Lead and Systems Gameplay Developer with extensive experience coordinating cross-functional teams and managing workflows in the game development industry. My expertise lies in enhancing processes through tools like Jira, Confluence, and Slack integrations, which help in reducing onboarding times and streamlining bug tracking. I'm passionate about driving projects forward while maintaining active collaboration and communication across teams. I have worked on exciting projects such as Apex Legends and Battlefield with Electronic Arts, and I've led various development projects focusing on gameplay mechanics and system design using Unreal Engine and Unity. I enjoy hands-on system development, playtesting, and managing the entire project lifecycle with a focus on delivering engaging and functional game experiences.

Victor Hernandez

Hi, I'm Victor Hernandez, a dedicated QA Test Lead and Systems Gameplay Developer with extensive experience coordinating cross-functional teams and managing workflows in the game development industry. My expertise lies in enhancing processes through tools like Jira, Confluence, and Slack integrations, which help in reducing onboarding times and streamlining bug tracking. I'm passionate about driving projects forward while maintaining active collaboration and communication across teams. I have worked on exciting projects such as Apex Legends and Battlefield with Electronic Arts, and I've led various development projects focusing on gameplay mechanics and system design using Unreal Engine and Unity. I enjoy hands-on system development, playtesting, and managing the entire project lifecycle with a focus on delivering engaging and functional game experiences.

Available to hire

Hi, I’m Victor Hernandez, a dedicated QA Test Lead and Systems Gameplay Developer with extensive experience coordinating cross-functional teams and managing workflows in the game development industry. My expertise lies in enhancing processes through tools like Jira, Confluence, and Slack integrations, which help in reducing onboarding times and streamlining bug tracking. I’m passionate about driving projects forward while maintaining active collaboration and communication across teams.

I have worked on exciting projects such as Apex Legends and Battlefield with Electronic Arts, and I’ve led various development projects focusing on gameplay mechanics and system design using Unreal Engine and Unity. I enjoy hands-on system development, playtesting, and managing the entire project lifecycle with a focus on delivering engaging and functional game experiences.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Japanese
Intermediate

Work Experience

QA Test Lead (Contract) at Electronic Arts
June 17, 2024 - Present
• Promoted within 3 months to lead onboarding for the Apex Playtest Team (APT), training over 100 staff, including 30 testers and Bogotá-based management, while continuing hands-on QA testing duties. • Automated Slack-to-Google Sheets workflows using Slack Web API and Google Apps Script, streamlining bug triage and reducing manual tracking. • Led implementation of Jira / JaaS Issue Templates for Apex Legends, collaborating cross-departmentally to standardize and optimize bug-reporting processes. • Consolidated 40+ console setup pages into a unified Confluence hub, cutting onboarding time and support questions by 50%. • Analyzed pin telemetry data to identify player behavior trends and created Power BI dashboards, increasing stakeholder visibility by 70% via weekly Slack reports. • Oversaw and prioritized bug intake across Jira / JaaS and Slack, identifying duplicates and surfacing critical issues for immediate action. • Conducted pre-alpha, alpha, and beta testing for Apex Legends (across 7 seasons) and pre-launch Battlefield, supporting over 80+ feature improvements through detailed bug reporting. • Coordinated QA processes across global teams (Bogotá, Romania, Barbados) leveraging automated workflows and clear communication. • Executed smoke, regression, exploratory, and functional tests on live-service updates and mid-season patches, ensuring release quality. • Created and maintained centralized QA documentation in Confluence, reducing information retrieval time by 30% and supporting knowledge sharing.
Game Tester (Freelance) at DAQA | Playtest Cloud
May 8, 2023 - July 12, 2024
• Conducted alpha, beta, and early access testing for console, mobile, and PC products. • Identified, categorized, and reported gameplay and balancing issues to team leads. • Performed pre-release stress testing to document issues and improve user experience. • Collaborated with developers and freelance QA testers.
Technical Recruiter II at The Intersect Group
May 31, 2024 - July 9, 2025
Rapidly promoted and ranked in the top 5 recruiters by consistently achieving $15,000 weekly spread through placements. Managed full-cycle recruitment including sourcing, interviewing, onboarding, training, and mentoring. Supported ATS migration and exceeded KPIs.
Protein Purification Production Scientist at Promega
April 30, 2022 - July 9, 2025
Managed large-scale protein product manufacturing using downstream purification. Analyzed over 150 assays reducing quality control issues. Educated students on protein purification techniques and collaborated on product development to increase production efficiency.
Biology Teacher at American Senior High School
July 28, 2020 - July 31, 2020
• Developed and implemented an innovative Game Design curriculum, engaging students in the learning process and fostering critical thinking and problem-solving skills. • Led the professional development program for two years, attending S.T.E.M. sessions for MDCPS for three years to bring back new technology and pedagogical best practices to colleagues. • Presented process improvement tools to fellow staff members, promoting the adoption of best practices and enhancing overall departmental effectiveness. • Developed the AICE Biology program at American, resulting in an 83% passing rate. • Taught regular, AP, and AICE biology to 120+ students across 6–7 classes, utilizing engaging teaching methods to facilitate student learning and encourage critical thinking skills.

Education

Bachelor of Science at Florida International University
August 23, 2010 - May 31, 2016
Minor in Chemistry and Certification in Asian Studies
High School Diploma at American Senior High School
August 1, 2016 - July 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Education, Life Sciences, Manufacturing, Professional Services