Available to hire
I’m a business and product-minded professional who bridges strategy, design, and engineering to turn big stakeholder problems into clear, build-ready requirements. I’ve spent three years translating discovery and compliance-driven needs into user stories, wireframes, and developer-ready specs across healthcare and banking platforms.
I work hands-on with tools like Figma, Webflow, Airtable, and Claude to draft specifications, synthesize feedback, and streamline repetitive BA work through automation. My background also includes SQL and Power BI reporting, data governance/QA practices, and stakeholder management—so teams can move faster while keeping deliverables accurate and audit-ready.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Advanced
Malayalam
Advanced
Tamil
Advanced
Hindi
Intermediate
Work Experience
Multimedia Assistant at Conestoga College
August 1, 2023 - June 7, 2024Gathered material for photo and video shoots during various CSI events and advertising. Supported campus initiatives by providing vital assistance for student events and activities. Utilized CSI equipment to travel to various locations and record high-quality footage. Maintained careful file organization for multimedia resource accessibility. Edited audio and video clips for diverse projects ensuring polished professional end results. Collaborated with Marketing & Communications Coordinator to provide materials for press releases and promotional campaigns. Provided general AV support to ensure success of various programs and events.
Logistics Associate at Chelsea Market
August 1, 2022 - June 7, 2024Enhanced manufacturing and shipping processes through applied managerial skills. Competent in order preparation, product creation, inventory acquisition, packaging, and delivery. Utilized Amazon Seller Central for efficient oversight of product-related operations. Developed Python programs to reduce errors and improve overall logistics operations. Enforced stringent policies and procedures by supervising and training new hires.
Business Analyst at Emsyne Software Technologies Pvt Ltd
May 1, 2021 - February 28, 2022Broke down business processes into specific steps to identify areas of improvement. Collected data through research and observation. Engaged in open dialogue with individuals and teams to understand current processes. Analyzed data to identify patterns or trends and assisted in evaluation of possible solutions to determine the best one. Created documents and reports to summarize findings and recommendations. Communicated recommendations across all organizational levels.
Business Analyst at MANJILAS Singh PVT LTD
June 1, 2019 - July 31, 2021Developed business architecture addressing scope, processes, alternatives, and risks. Analyzed client’s business requirements through document analysis, interviews, workshops, and workflow analysis. Translated stakeholder requirements into functional specifications, user cases, user stories, workflow/process diagrams, and data flow diagrams. Coordinated with design experts to create mock-ups for solution recommendations. Trained client technical staff on hardware and software issues. Identified process issues and provided solutions. Conducted various levels of testing including functional, user acceptance, and performance testing.
Store Associate at Decathlon, Kochi, India
December 1, 2018 - July 31, 2019Handled planning and inventory management using e-commerce platforms. Assisted in analyzing business requirements and processes.
Business Analyst at EMSYNE Software Technologies Pvt Ltd
June 1, 2018 - August 1, 2021Analyzed end-to-end business processes across banking, healthcare, and logistics, identifying workflow gaps and recommending optimizations that improved operational efficiency by 15–20% across key projects. Conducted data research, process mapping (BPMN), and stakeholder interviews to elicit accurate business requirements, reducing requirement ambiguity by 30%. Developed BRDs, FRDs, user stories, and workflow diagrams, ensuring cross-functional teams had clear technical and functional direction. Utilized SQL, Excel, and Power BI/Tableau dashboards to uncover trends, analyze KPIs, and support data-driven decision-making, contributing to improved forecasting accuracy in client projects. Collaborated with QA teams on test planning, test case reviews, defect validation, and UAT, ensuring product releases met business expectations with near-zero critical issues at deployment. Acted as a liaison between business and technical teams during Agile sprints, aligning development priorities with
Education
B-Tech in Computer Science & Engineering at Karunya University
January 1, 2014 - December 31, 2018Diploma - Social Media Marketing at Conestoga College
September 1, 2014 - January 1, 2015B-Tech - Computer Science Engineering at Karunya University
August 1, 2014 - May 1, 2018Social Media Marketing Diploma at Conestoga College
January 11, 2030 - September 14, 2026Qualifications
Google Analytics Certification
January 11, 2030 - January 18, 2026HubSpot Certification
January 11, 2030 - January 18, 2026B.Tech / B.Eng, Computer Science
January 11, 2030 - September 14, 2026Google Analytics Certification
January 11, 2030 - September 14, 2026HubSpot Email Marketing Certification
January 11, 2030 - September 14, 2026Industry Experience
Transportation & Logistics, Financial Services, Healthcare, Education, Manufacturing, Media & Entertainment, Retail, Professional Services, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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