Available to hire
Hello! I’m Maria Victoria Capilitán, a versatile Virtual Assistant with hands-on experience in social media management, content creation, video editing, and administrative support for small businesses. I help teams grow their online presence by crafting engaging graphics, captions, and multimedia posts, while keeping operations smooth and client communications responsive.
I’m passionate about turning ideas into polished digital assets and efficient workflows. I thrive in collaborative environments, deliver high-quality results, and enjoy learning new tools to optimize online marketing and administrative tasks.
Experience Level
Language
English
Advanced
Work Experience
Customer Service Professional at SMS Store
May 1, 2015 - March 1, 2026Processed customer purchases including cash, card, installment, and mobile payments. Managed transactions accurately and efficiently. Provided excellent customer service and resolved inquiries. Handled customer accounts and payment-related concerns.
Education
Information Technology at Data Mex College St. Adeline
January 1, 2013 - December 31, 2015Qualifications
Virtual Assistant Training Certificate – The VBA Bar
July 1, 2025 - August 31, 2025Facebook Ads Workshop – Accelerate Digital Marketing
January 1, 2025 - April 8, 2026Integrity Award (Customer Service Excellence) – SMS Store BF Parañaque
January 1, 2025 - April 8, 2026Outstanding Performance in Installment Transactions – SMS Store BF Parañaque
January 1, 2025 - April 8, 2026Industry Experience
Media & Entertainment, Professional Services, Software & Internet
Experience Level
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