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I am a Salesforce-focused software engineer with 7.5+ years of experience designing scalable enterprise solutions, building revenue-generating AppExchange products, and leading complex integrations across global environments. I specialize in Apex, LWC, Experience Cloud, platform architecture, and DevOps. I enjoy growing ownership in technical design and systems scalability and thrive in architect-track roles within high-growth organizations.…I am a Salesforce-focused software engineer with 7.5+ years of experience designing scalable enterprise solutions, building revenue-generating AppExchange products, and leading complex integrations across global environments. I specialize in Apex, LWC, Experience Cloud, platform architecture, and DevOps. I enjoy growing ownership in technical design and systems scalability and thrive in architect-track roles within high-growth organizations.

Vikas Patel

Full Stack Developer, Back-End Developer, Front-End Developer, +5

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I am a Salesforce-focused software engineer with 7.5+ years of experience designing scalable enterprise solutions, building revenue-generating AppExchange products, and leading complex integrations across global environments. I specialize in Apex, LWC, Experience Cloud, platform architecture, and DevOps. I enjoy growing ownership in technical design and systems scalability and thrive in architect-track roles within high-growth organizations.…I am a Salesforce-focused software engineer with 7.5+ years of experience designing scalable enterprise solutions, building revenue-generating AppExchange products, and leading complex integrations across global environments. I specialize in Apex, LWC, Experience Cloud, platform architecture, and DevOps. I enjoy growing ownership in technical design and systems scalability and thrive in architect-track roles within high-growth organizations.

Available to hire

I am a Salesforce-focused software engineer with 7.5+ years of experience designing scalable enterprise solutions, building revenue-generating AppExchange products, and leading complex integrations across global environments.

I specialize in Apex, LWC, Experience Cloud, platform architecture, and DevOps. I enjoy growing ownership in technical design and systems scalability and thrive in architect-track roles within high-growth organizations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Software Engineer 1 at Talkdesk

February 1, 2025 - Present

Led development of two Salesforce AppExchange managed packages (TalkDesk for Sales Cloud and TalkDesk for Service Cloud Voice), used by a large user base. Collaborated with Product, Studio, and AI teams to ensure smooth feature releases and improved user experience.

Senior Salesforce Developer at Unlimit

July 1, 2024 - February 1, 2025

Directed the administration of Service Cloud and Sales Cloud, delivering bespoke development to meet business needs. Led initiatives leveraging Service Cloud and Sales Cloud to optimize processes and enable scalable FinTech-focused solutions.

Salesforce Developer at SirionLabs

July 1, 2022 - June 1, 2024

Constructed a Salesforce AppExchange product from inception, utilizing LWC, Apex, and integration features to ensure seamless compatibility with various client CLMs. Developed LW C components for the managed package and conducted comprehensive testing and security assessments.

Salesforce Developer at Accenture

July 1, 2021 - August 1, 2022

Collaborated closely with prestigious clients to devise advanced Salesforce functionalities using LWC, Aura, Salesforce Communities, and Apex automation. Delivered client-ready features and robust integration points.

Salesforce Developer at Infosys

September 1, 2018 - July 1, 2021

Cooperated with diverse clients on multiple projects, focusing on extensive Salesforce development with Apex, Aura, LWC, and integrations. Successfully implemented CI/CD practices for the first time for a client and contributed to secure, scalable deployments.

Senior Software Engineer at Talkdesk

February 2, 2025 - Present

Lead development of two global Salesforce AppExchange packages, supporting 80,000+ users; driving enterprise CTI and Service Cloud Voice implementations. Owned architecture decisions across Salesforce integrations (Platform Events, CDC, REST/SOAP) and backend microservices to improve scalability and reliability. Designed Kotlin-based backend microservices and optimized API gateway performance and scalability. Implemented a JavaScript connector to enhance platform integration and reduce latency, enabling real-time communication between Salesforce and telephony systems. Collaborated with Product, Studio, and AI teams to deliver seamless feature releases and improve the overall user experience across Salesforce environments.

Senior Salesforce Developer at Accenture

July 1, 2021 - August 31, 2022

Engaged with key clients to create sophisticated Salesforce functionalities using LWC, Aura, Salesforce Communities, REST, SOAP, BULK APIs, and Apex automation; led CRM solution deliveries across Bengaluru and driven architecture decisions across Sales Cloud and Service Cloud integrations; contributed to CI/CD and release practices.