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Hello! I’m Gloria Cheung, a UX-focused designer who blends sociology, human behavior, and design psychology to streamline the customer journey for ecommerce clients. I specialize in enterprise software optimization, conversion design, and data visualization to help brands engage users and grow revenue. Based in Toronto, I collaborate with sales, product, and engineering teams to deliver usable, brand-consistent experiences across desktop and mobile. My toolkit includes storytelling through visuals and motion design, interactive prototypes in Figma, and data-informed design decisions from UX research.…Hello! I’m Gloria Cheung, a UX-focused designer who blends sociology, human behavior, and design psychology to streamline the customer journey for ecommerce clients. I specialize in enterprise software optimization, conversion design, and data visualization to help brands engage users and grow revenue. Based in Toronto, I collaborate with sales, product, and engineering teams to deliver usable, brand-consistent experiences across desktop and mobile. My toolkit includes storytelling through visuals and motion design, interactive prototypes in Figma, and data-informed design decisions from UX research.

Gloria Cheung

UX Designer, UI Designer, Product Designer, +2

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Hello! I’m Gloria Cheung, a UX-focused designer who blends sociology, human behavior, and design psychology to streamline the customer journey for ecommerce clients. I specialize in enterprise software optimization, conversion design, and data visualization to help brands engage users and grow revenue. Based in Toronto, I collaborate with sales, product, and engineering teams to deliver usable, brand-consistent experiences across desktop and mobile. My toolkit includes storytelling through visuals and motion design, interactive prototypes in Figma, and data-informed design decisions from UX research.…Hello! I’m Gloria Cheung, a UX-focused designer who blends sociology, human behavior, and design psychology to streamline the customer journey for ecommerce clients. I specialize in enterprise software optimization, conversion design, and data visualization to help brands engage users and grow revenue. Based in Toronto, I collaborate with sales, product, and engineering teams to deliver usable, brand-consistent experiences across desktop and mobile. My toolkit includes storytelling through visuals and motion design, interactive prototypes in Figma, and data-informed design decisions from UX research.

Available to hire

Hello! I’m Gloria Cheung, a UX-focused designer who blends sociology, human behavior, and design psychology to streamline the customer journey for ecommerce clients. I specialize in enterprise software optimization, conversion design, and data visualization to help brands engage users and grow revenue.

Based in Toronto, I collaborate with sales, product, and engineering teams to deliver usable, brand-consistent experiences across desktop and mobile. My toolkit includes storytelling through visuals and motion design, interactive prototypes in Figma, and data-informed design decisions from UX research.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

UX Designer at Maropost

May 1, 2022 - Present

Produced an engaging storytelling video simplifying complex concepts through compelling visuals and motion design, enhancing brand communication. Designed interactive Figma prototypes and eye-catching visuals that accelerated new client acquisitions for the sales team. Partnered with account executives to support upselling enterprise software bundles, directly boosting quarterly revenue and client engagement. Redesigned enterprise software feature with better usability that increased customer retention & reduced churn rate. Customized desktop & mobile UI designs that matched clients' brand style and optimized the customer shopping experience, improving brand visibility and increasing revenue.

UX Analyst at Disruptive Edge

December 1, 2021 - March 1, 2022

Designed KYC-compliant onboarding in Figma, streamlined user verification and improved conversion rates for FINTRAC client. Led full-cycle UX research interviews, surveys, and synthesis driving data-informed design decisions and aligned product strategy with user needs.