Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Portuguese
Fluent
French
Fluent
Spanish; Castilian
Fluent
Work Experience
Fleet Officer at Yescapa
January 1, 2024 - PresentHotel Receptionist
January 1, 2018 - January 1, 2023Customer relationship management in demanding and multicultural environments. Development of organizational skills and autonomy. Handling customer inquiries and resolving issues. Coordination and swift decision-making to ensure users satisfaction
Hotel Receptionist at Hotel (Paris)
January 1, 2018 - December 31, 2023Customer relationship management in demanding and multicultural environments. Development of organizational skills and autonomy. Handling customer inquiries and resolving issues. Coordination and swift decision-making to ensure user satisfaction.
Education
Bachelor's Degree in Languages and Business Studies at University of Madeira, Portugal
January 1, 2012 - January 1, 2015Master’s in Hotel Management at University of Algarve
January 1, 2015 - January 1, 2018Qualifications
Le Wagon Full-Stack Web Development Certificate
January 1, 2024 - June 30, 2026Full Stack Developer Certification
January 11, 2030 - June 30, 2026Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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