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I’m an operations-focused Executive Assistant with experience supporting leadership, managing scheduling and communications, and improving internal workflows. My background spans customer success, sales support, and marina operations, where I’ve coordinated stakeholders, handled external inquiries, and built systems to keep daily operations running smoothly. I’m known for being proactive, organized, and calm under pressure. I enjoy anticipating needs, creating structure, and helping executives protect their time so they can focus on strategy and growth. I’m seeking a remote Executive Assistant or Operations Support role where I can contribute to a fast-moving team and make a meaningful impact.…I’m an operations-focused Executive Assistant with experience supporting leadership, managing scheduling and communications, and improving internal workflows. My background spans customer success, sales support, and marina operations, where I’ve coordinated stakeholders, handled external inquiries, and built systems to keep daily operations running smoothly. I’m known for being proactive, organized, and calm under pressure. I enjoy anticipating needs, creating structure, and helping executives protect their time so they can focus on strategy and growth. I’m seeking a remote Executive Assistant or Operations Support role where I can contribute to a fast-moving team and make a meaningful impact.

Victoria McCarter

Project Manager, Production Coordinator, Executive Producer, +3

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I’m an operations-focused Executive Assistant with experience supporting leadership, managing scheduling and communications, and improving internal workflows. My background spans customer success, sales support, and marina operations, where I’ve coordinated stakeholders, handled external inquiries, and built systems to keep daily operations running smoothly. I’m known for being proactive, organized, and calm under pressure. I enjoy anticipating needs, creating structure, and helping executives protect their time so they can focus on strategy and growth. I’m seeking a remote Executive Assistant or Operations Support role where I can contribute to a fast-moving team and make a meaningful impact.…I’m an operations-focused Executive Assistant with experience supporting leadership, managing scheduling and communications, and improving internal workflows. My background spans customer success, sales support, and marina operations, where I’ve coordinated stakeholders, handled external inquiries, and built systems to keep daily operations running smoothly. I’m known for being proactive, organized, and calm under pressure. I enjoy anticipating needs, creating structure, and helping executives protect their time so they can focus on strategy and growth. I’m seeking a remote Executive Assistant or Operations Support role where I can contribute to a fast-moving team and make a meaningful impact.

Available to hire

I’m an operations-focused Executive Assistant with experience supporting leadership, managing scheduling and communications, and improving internal workflows. My background spans customer success, sales support, and marina operations, where I’ve coordinated stakeholders, handled external inquiries, and built systems to keep daily operations running smoothly.

I’m known for being proactive, organized, and calm under pressure. I enjoy anticipating needs, creating structure, and helping executives protect their time so they can focus on strategy and growth. I’m seeking a remote Executive Assistant or Operations Support role where I can contribute to a fast-moving team and make a meaningful impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Operations & Scheduling Manager at Wrightsville Beach Marina

January 1, 2025 - Present

Managed scheduling, customer communications, and daily operational priorities for marina operations. Handled external inquiries and coordinated responses across internal teams and vendors. Supported leadership with administrative tasks, documentation, and process improvements. Created and maintained systems for customer management, dock operations, and service coordination. Identified workflow gaps and implemented organizational processes to improve efficiency. Served as primary contact for boaters, vendors, and internal stakeholders.

Communications & Visitor Experience Manager at Jaguar Rescue Center

January 1, 2022 - January 1, 2025

Managed high-volume stakeholder communications and onboarding initiatives. Coordinated visitor experiences and donor/partner communications. Trained staff, built strategic partnerships with brands and media organizations, and supported fundraising efforts. Managed guest inquiries, bookings, and scheduling for inspections; maintained CRM-related activities and ensured smooth visitor programs.

Administrative & Scheduling Coordinator at Hartford Steam Boiler

January 1, 2016 - January 1, 2020

Coordinated daily schedules, tours, and staff logistics for a high-volume international visitor program. Delivered presentations and managed external communications with donors, media partners, and visitors. Built and maintained partnerships with brands and media organizations to support organizational growth. Trained and supervised staff, standardized communication and service protocols. Managed guest inquiries, bookings, and scheduling; resolved issues and prioritized operational needs. Improved visitor experience and repeat engagement; primary contact for clients; managed scheduling for inspections; maintained calendars and logs; conducted outbound outreach and appointments scheduling.

Remote Executive Assistant | Operations & Customer Support | Customer Success

January 1, 2015 - January 1, 2016

Provided remote executive support, operations coordination, and customer success assistance. Managed onboarding and ongoing client engagement, coordinating cross-functional teams to ensure smooth delivery and satisfaction.