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I design and ship experiences used by hundreds of millions of people, blending Design Thinking, human-centered design, UX/UI, product, and service design to help organisations navigate service, innovation, and technology transformation. I turn research into clear, actionable next steps, align diverse perspectives, and simplify complex processes to create experiences that genuinely resonate with the people who use them. I thrive at the intersection of research, strategy, and hands-on delivery, building and leading studios across markets, mentoring cross-functional teams, and partnering with blue-chip clients in banking, technology, and consumer brands to drive end-to-end transformations.…I design and ship experiences used by hundreds of millions of people, blending Design Thinking, human-centered design, UX/UI, product, and service design to help organisations navigate service, innovation, and technology transformation. I turn research into clear, actionable next steps, align diverse perspectives, and simplify complex processes to create experiences that genuinely resonate with the people who use them. I thrive at the intersection of research, strategy, and hands-on delivery, building and leading studios across markets, mentoring cross-functional teams, and partnering with blue-chip clients in banking, technology, and consumer brands to drive end-to-end transformations.

Javince Chan Yin Wan

Product Designer, UX Designer, UI Designer, +2

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I design and ship experiences used by hundreds of millions of people, blending Design Thinking, human-centered design, UX/UI, product, and service design to help organisations navigate service, innovation, and technology transformation. I turn research into clear, actionable next steps, align diverse perspectives, and simplify complex processes to create experiences that genuinely resonate with the people who use them. I thrive at the intersection of research, strategy, and hands-on delivery, building and leading studios across markets, mentoring cross-functional teams, and partnering with blue-chip clients in banking, technology, and consumer brands to drive end-to-end transformations.…I design and ship experiences used by hundreds of millions of people, blending Design Thinking, human-centered design, UX/UI, product, and service design to help organisations navigate service, innovation, and technology transformation. I turn research into clear, actionable next steps, align diverse perspectives, and simplify complex processes to create experiences that genuinely resonate with the people who use them. I thrive at the intersection of research, strategy, and hands-on delivery, building and leading studios across markets, mentoring cross-functional teams, and partnering with blue-chip clients in banking, technology, and consumer brands to drive end-to-end transformations.

Available to hire

I design and ship experiences used by hundreds of millions of people, blending Design Thinking, human-centered design, UX/UI, product, and service design to help organisations navigate service, innovation, and technology transformation. I turn research into clear, actionable next steps, align diverse perspectives, and simplify complex processes to create experiences that genuinely resonate with the people who use them.

I thrive at the intersection of research, strategy, and hands-on delivery, building and leading studios across markets, mentoring cross-functional teams, and partnering with blue-chip clients in banking, technology, and consumer brands to drive end-to-end transformations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Founder & Design Director at Maci Design

March 1, 2021 - Present

Led product and service design from discovery to launch for clients across Australia, US, UK, Mainland China, and Hong Kong. Facilitated Design Thinking and Human-Centered Design workshops. Developed UX prototypes, interaction libraries, and service blueprints to validate assumptions. Advised Web3 teams on tokenomics, product design, go-to-market, user research, and investor pitches. Guided SMEs and emerging brands on online strategy, content, acquisition, and performance tracking. Co-founded and secured funding for proprietary products MSG (decentralized social chat) and Voli (travel itinerary app).

Founder & Principal Designer at Quadrant Studio

March 1, 2017 - March 1, 2021

Built and led a design & strategy studio delivering enterprise and national service transformation programs. Managed product development, partnerships, pitching, and long-term client relationships. Owned relationships with C-level and regional heads across banking, fintech, telecom, FMCG, and startups. Led nationwide banking service transformation for Westpac: end-to-end service design, workflows, cross-channel collaborations, digital & branch touchpoints. Coordinated multidisciplinary teams across product, technology, compliance, and vendors. Served as Venture Partner for a Web3 fund, contributing to a USD 37.5M funding round.

Senior Management Experience Consultant at KPMG

January 1, 2020 - September 1, 2020

Advised international clients on product ideation, service strategy, and go-to-market alignment. Managed stakeholder relationships across C-level, regional, and cross-functional teams. Facilitated workshops, defined service flows, customer journeys, service blueprints, and operational touchpoints. Synthesized insights and presented actionable recommendations for product, service, and experience strategies.

Senior UX Designer at Amazon / Audible

January 1, 2016 - December 1, 2016

Led global redesign & platform migration of Audible.com across 10+ countries. Designed accessible experiences across platforms; delivered wireframes, prototypes, and user flows. Conducted qualitative and quantitative research including user testing and A/B testing. Led UX/UI designers through strategy, review, and delivery.

Senior UX Designer at AKQA

January 1, 2015 - December 1, 2015

Designed flagship store, destination store, and smart store experiences for Verizon and deployed nationwide across the United States. Led UX design for omnichannel platforms, including customer facing website, apps, support channels and staff tools. Collaborated with multidisciplinary teams including creative directors, visual designers, technologists, data analysts, business analysts, account managers and project managers. Presented experience strategy, user flows, prototypes, and journey maps to client leadership.

Senior Visual Designer at Westpac / BT Financial Group

August 1, 2013 - April 1, 2014

Developed high-fidelity design prototypes to validate complex workflows, dashboards, and trading interfaces. Delivered enterprise-scale UI systems design and conducted usability testing to enhance platform adoption. Acted as design system gatekeeper, supported UI governance and implementation for BT Panorama (AUD 1.3B+ invested), worked with the Creative Director and 18 senior UX designers, and developers; ensured cohesive design. Workshop facilitation.