Hi, I’m Jennifer Wu, a product designer with 3+ years of experience across AI and FinTech. I rely on data-informed design to uncover opportunities and translate insights into strategy, aligning cross-functional teams to deliver user-centered solutions that drive growth and adoption. I enjoy turning complex problems into intuitive interfaces, shaping AI-powered teaching tools from 0-1 that have reached 200,000+ daily active users, and collaborating with product managers, engineers, and researchers to improve usability and reduce friction across user flows.

Jennifer Wu

Hi, I’m Jennifer Wu, a product designer with 3+ years of experience across AI and FinTech. I rely on data-informed design to uncover opportunities and translate insights into strategy, aligning cross-functional teams to deliver user-centered solutions that drive growth and adoption. I enjoy turning complex problems into intuitive interfaces, shaping AI-powered teaching tools from 0-1 that have reached 200,000+ daily active users, and collaborating with product managers, engineers, and researchers to improve usability and reduce friction across user flows.

Available to hire

Hi, I’m Jennifer Wu, a product designer with 3+ years of experience across AI and FinTech. I rely on data-informed design to uncover opportunities and translate insights into strategy, aligning cross-functional teams to deliver user-centered solutions that drive growth and adoption.

I enjoy turning complex problems into intuitive interfaces, shaping AI-powered teaching tools from 0-1 that have reached 200,000+ daily active users, and collaborating with product managers, engineers, and researchers to improve usability and reduce friction across user flows.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

User Experience Designer at Alibaba
October 1, 2023 - August 1, 2024
Designed and iterated on core educational features to drive product growth, enhance productivity, and increase user engagement, including AI-powered teaching tools from 0-1 that contributed to 200,000+ daily active users (DAU). Improved information architecture and navigation for a digital wallet; crafted transfer and payment experiences from concept to launch; designed dashboards for dispatchers; optimized end-to-end mobile and web add-funds experiences; prototyped multiple versions of Reward System and led design reviews. Conducted user interviews and usability testing; synthesized insights into actionable design strategies and ensured visual consistency with existing design systems.
Product Designer at You World Inc.
October 1, 2022 - August 1, 2023
Delivered rider experience across digital and spatial touchpoints throughout the product development lifecycle; collaborated with local operators and researchers to craft culturally-inclusive and scalable mobile experiences across 12 countries in Latin America; led design sprints to improve rider payment flows, informed by user data and A/B testing, and contributed to growth in engagement and adoption.
UX Design Intern at Tencent
May 1, 2021 - August 1, 2021
Supported end-to-end product design efforts, contributing to UI/UX work, wireframes, and prototypes during the internship.
UI Design Intern at NetEase
March 1, 2021 - May 1, 2021
Assisted UI design for mobile applications, delivering wireframes and visual assets for development.
Global UX Intern at DiDi Global
June 1, 2020 - March 1, 2021
Delivered rider experience design across digital and spatial touchpoints throughout the product development lifecycle; supported design handoffs and visual implementations; contributed to scalable mobile experiences across multiple markets.

Education

MPS in Communication Design at Parsons School of Design
August 1, 2024 - May 1, 2025
B.A. in Communications; Minor in Web Development at University of Southern California
August 1, 2017 - May 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Financial Services, Transportation & Logistics, Professional Services