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Hi, I'm Walter E. Dominguez, a bilingual professional fluent in both Spanish and English with over 13 years of experience in customer service, sales, and management in the telecommunications industry. I also own a business providing translation services, always focused on delivering the best for my clients. Beyond business, I'm a passionate self-taught visual artist and freelance illustrator with a strong portfolio in both digital and traditional art. I have honed my skills in digital tools like Procreate and Adobe Creative Suite, managing commissioned work and collaborating with clients on various creative projects. I pride myself on my ability to lead teams, solve customer needs efficiently, and bring creativity to my professional endeavors.…Hi, I'm Walter E. Dominguez, a bilingual professional fluent in both Spanish and English with over 13 years of experience in customer service, sales, and management in the telecommunications industry. I also own a business providing translation services, always focused on delivering the best for my clients. Beyond business, I'm a passionate self-taught visual artist and freelance illustrator with a strong portfolio in both digital and traditional art. I have honed my skills in digital tools like Procreate and Adobe Creative Suite, managing commissioned work and collaborating with clients on various creative projects. I pride myself on my ability to lead teams, solve customer needs efficiently, and bring creativity to my professional endeavors.

Walter E. Dominguez

Artist, Character Designer, Comic Illustrator, +4

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Hi, I'm Walter E. Dominguez, a bilingual professional fluent in both Spanish and English with over 13 years of experience in customer service, sales, and management in the telecommunications industry. I also own a business providing translation services, always focused on delivering the best for my clients. Beyond business, I'm a passionate self-taught visual artist and freelance illustrator with a strong portfolio in both digital and traditional art. I have honed my skills in digital tools like Procreate and Adobe Creative Suite, managing commissioned work and collaborating with clients on various creative projects. I pride myself on my ability to lead teams, solve customer needs efficiently, and bring creativity to my professional endeavors.…Hi, I'm Walter E. Dominguez, a bilingual professional fluent in both Spanish and English with over 13 years of experience in customer service, sales, and management in the telecommunications industry. I also own a business providing translation services, always focused on delivering the best for my clients. Beyond business, I'm a passionate self-taught visual artist and freelance illustrator with a strong portfolio in both digital and traditional art. I have honed my skills in digital tools like Procreate and Adobe Creative Suite, managing commissioned work and collaborating with clients on various creative projects. I pride myself on my ability to lead teams, solve customer needs efficiently, and bring creativity to my professional endeavors.

Available to hire

Hi, I’m Walter E. Dominguez, a bilingual professional fluent in both Spanish and English with over 13 years of experience in customer service, sales, and management in the telecommunications industry. I also own a business providing translation services, always focused on delivering the best for my clients. Beyond business, I’m a passionate self-taught visual artist and freelance illustrator with a strong portfolio in both digital and traditional art.

I have honed my skills in digital tools like Procreate and Adobe Creative Suite, managing commissioned work and collaborating with clients on various creative projects. I pride myself on my ability to lead teams, solve customer needs efficiently, and bring creativity to my professional endeavors.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Freelance Illustrator & Visual Artist at Self-taught

January 1, 2005 - June 19, 2024

Created custom artwork across multiple mediums including digital illustration, painting, and graphic design. Managed freelance projects from concept to final delivery, ensuring timely completion and client satisfaction. Produced commission-based work for private clients, small businesses, and online audiences. Built and maintained a digital portfolio through platforms such as Instagram and Behance. Skilled in digital tools including Procreate, Adobe Photoshop, and Adobe Illustrator.

Business Owner / Manager / Customer Sales and Service at Immihelp

January 1, 2016 - June 19, 2024

Managed all aspects of the business, including customer service, sales, and day-to-day operations. Handled inbound customer calls, addressing inquiries and ensuring client satisfaction. Provided translation and document preparation services with a focus on quality and accuracy. Offered tailored services to clients and guided them through document preparation processes. Oversaw customer interactions to ensure positive experiences. Managed business growth including customer retention, marketing, and support.

Personal Banker at Wells Fargo

January 1, 2015 - December 31, 2016

Assisted customers with their financial needs and provided tailored banking solutions. Offered guidance on financial products and services to improve customer satisfaction. Supported tellers in identifying and addressing banking needs. Ensured compliance with banking regulations while maintaining high service standards. Resolved customer issues promptly and collaborated with other departments to offer personalized financial advice.

District Manager at Unlock Phones and Repair

January 1, 2011 - December 31, 2015

Managed four stores, overseeing daily operations and ensuring business efficiency. Trained new hires and led ongoing professional development. Monitored and improved customer service standards across locations. Managed inventory to meet demand and minimize waste. Developed and executed sales strategies to meet goals. Supervised and supported store employees, promoting team success.

Sales Representative at Unlock Phones and Repair

January 1, 2009 - December 31, 2011

Sold phones and telecommunication services, consistently achieving top sales numbers. Provided personalized product recommendations and technical support. Maintained strong knowledge of the latest tech trends in telecommunications. Participated in team strategy meetings to enhance performance. Maintained customer accounts and resolved post-purchase concerns.

Sales Representative at AT&T Wireless

January 1, 2007 - December 31, 2009

Onboarded new customers and recommended mobile services to meet their needs. Sold phones, accessories, and services, exceeding sales targets. Delivered excellent customer service, addressing product questions and concerns. Maintained up-to-date knowledge of mobile technology and promotions. Assisted with store merchandising to enhance customer engagement.