Available to hire
I’m Cassandra M. Wiley, a versatile professional blending customer service, marketing, and graphic design to help brands connect and grow. I thrive in remote settings, manage CRM platforms like Every Action and Monday.com, and enjoy turning ideas into engaging campaigns. My experience spans nonprofit service with AmeriCorps, retail teams, and small businesses, with a passion for clear communication and creative problem solving.
Over the years I’ve supported teams across outreach, social media, and design, building inventory processes, coordinating campaigns, and delivering user-centered communications. I’m excited to bring energy, project management, and collaboration to my next role and help organizations tell their story visually and strategically.
Experience Level
Language
English
Fluent
Work Experience
VISTA Full-time Service Member at AmeriCorps
February 1, 2026 - June 1, 2026Independently managed strategy, content creation, and engagement across four brands. Generated more than 469,000 views and reached over 105,000 unique viewers in three months. Grew audience size by more than 1,200 followers.
General Merchandise Team Member at Target
September 1, 2025 - December 1, 2026Stock inventory from truck to floor and warehouse; provided customer service.
General Merchandising Team Member at Target
September 1, 2025 - December 1, 2026Stocking inventory from truck to floor and warehouse; also customer service.
Communications & Outreach (Volunteer Coordinator) at Washington County Health Department
March 1, 2025 - May 31, 2025Communications via grassroots organizations and volunteer networks.
GM Team Member at Little General
October 1, 2024 - February 1, 2025Stock inventory, customer service, and cash register.
AmeriCorps Full-time Service Member at Try This WV
September 1, 2021 - August 31, 2023Community outreach and civic engagement program delivering outreach through local initiatives.
Communications & Outreach at Washington County Health Department / Try This WV
September 1, 2021 - May 1, 2025Communications via grassroots organizations and volunteer organization
VISTA Full-time Service Member at AmeriCorps
September 1, 2021 - September 1, 2023Community outreach and engagement
Contract Web Master & Communications Specialist at West Virginia Citizen Action Education Fund
June 1, 2021 - August 1, 2024SEO, CSS, content management and generation. Launched campaigns via partner social media accounts (6+ accounts).
Web Master & Communications Specialist at West Virginia Citizen Action Education Fund
June 1, 2021 - August 1, 2024SEO, CSS, content management and generation
Customer Service at Amazon
September 1, 2019 - February 1, 2021Phone etiquette and de-escalation techniques utilized to take security and retail calls.
Education
Digital Organization Fall Learning Lab at AIS International
September 1, 2023 - October 12, 2023Health Science, Pre-Med at Marshall University
August 1, 2015 - November 1, 2019Vocational Graphic Design at Mason County Career Center
January 1, 2014 - December 31, 2014High School Diploma Cum Laude at Hannan High School
January 11, 2030 - May 1, 2015Health Science, Pre-Med at Marshall University
August 1, 2015 - November 1, 2019Vocational Graphic Design at Mason County Career Center
January 1, 2014 - December 31, 2014High School Diploma Cum Laude at Hannan High School
January 11, 2030 - January 1, 2015Certificate - Digital Organization Fall Learning Lab at ASIS International
September 1, 2023 - October 12, 2023Qualifications
Foundations of Safety and Security for Small Events
September 1, 2023 - June 30, 2026Digital Organization Fall Learning Lab
September 1, 2023 - October 12, 2023Dean’s List & Honors College
August 1, 2015 - November 1, 2019Vocational Graphic Design
January 1, 2014 - December 31, 2014High School Diploma Cum Laude
January 11, 2030 - May 1, 2015Digital Organization Fall Learning Lab
September 1, 2023 - October 12, 2023Foundations of Safety and Security
September 1, 2023 - September 30, 2023Industry Experience
Retail, Professional Services, Education, Media & Entertainment, Software & Internet, Non-Profit Organization, Government
Experience Level
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