Felipe Wiebke Schons

Architected and deployed high-volume production REST APIs in a microservices architecture using Node.js, TypeScript, and PostgreSQL. Reduced response times by 35% and errors by 50%. Implemented CI/CD pipelines with GitHub Actions and Infrastructure as Code to automate 100% of deployments and eliminate manual deployment issues. Integrated OpenAI and Claude APIs to automate document parsing and data analysis workflows, reducing manual work by 70%. Contributed to architecture reviews, technical decision documentation (ADRs), and performance trade-off discussions with product, design, and data teams.

Solely designed and built a KPI dashboard system for the executive team with real-time metrics, financial data, and operational insights. Implemented caching for KPI queries, improving execution time from minutes to seconds (90%+). Developed 6+ internal projects and features including dashboards, APIs, system optimizations, and business process automation. Built scalable backend systems and REST APIs with strong reliability and performance requirements. Delivered frontend features using React and Vue.js (Pinia, Vuex) and translated business requirements into technical solutions in an Agile environment.

Supported 100+ clients on a foreign trade platform with an 85% first-contact resolution rate. Built automation scripts and new workflows to reduce repetitive manual support work. Performed preventive maintenance including database optimization, daily backup management, dump analysis, and system monitoring to sustain 99%+ uptime. Created a knowledge base with 13+ documents (3 comprehensive guides and 10+ troubleshooting articles). Deployed Zendesk with SLA setup and additional features to improve response times and accountability, and mapped infrastructure and processes to streamline onboarding.