Full-Stack Product Support Engineer at Convermax

Integrated 10+ e-commerce stores per week into a .NET automation engine across Shopify and BigCommerce; Built and shipped full-stack features across C#, TypeScript and React, owning issues end-to-end from diagnosis to deployment; Resolved complex cross-stack bugs spanning backend converters, search engine logic and frontend templates; Collaborated with clients and developers to scope requirements, delivered solutions and produced supporting technical documentation.

Software Engineer at Jalmia Solutions

Built an ASP.NET financial case management system replacing Excel workflows; developed user dashboards, MI reporting tools and a QA system, halving retrieval time and reducing manual reviewer errors by 30%; automated data warehouse integration, eliminating manual data entry across redundant workflows; led a legacy banking platform migration to a modern ASP.NET stack without access to the original source code; reverse-engineered core transaction workflows and rebuilt 20+ dynamic reports with full functional parity.

Expert / Community Ops Analyst at Covalent Protocol

Reviewed experimental features for a major social media platform, maintaining 98%+ quality standards; Surpassed throughput targets, mentoring 10+ new hires and contributing to process improvements with 85%+ team compliance; Collaborated on frontend/backend and database/cloud tasks

Protocol Expert / Community Ops Analyst at Covalen

Reviewed experimental features for a major social media platform, maintaining 98%+ quality standards; Consistently exceeded throughput targets, averaging 55 seconds per case against an 80-second benchmark; Mentored 10+ new hires and contributed to process improvements that sustained 85%+ team compliance