I am a creative and organized professional with experience in social media management, event promotion, live presentations, and client engagement. I enjoy turning ideas into engaging content and coordinating events that leave a lasting impression. Since 2020, I have helped promote techno events through social media, brainstormed branding ideas, and supported on-site coordination. My roles in customer support, quality assurance, and as a game presenter have sharpened my communication skills and my ability to connect with diverse audiences. I am eager to bring my creativity and social media expertise to a dynamic team in marketing, PR, or event management.

Desislava Dimova

I am a creative and organized professional with experience in social media management, event promotion, live presentations, and client engagement. I enjoy turning ideas into engaging content and coordinating events that leave a lasting impression. Since 2020, I have helped promote techno events through social media, brainstormed branding ideas, and supported on-site coordination. My roles in customer support, quality assurance, and as a game presenter have sharpened my communication skills and my ability to connect with diverse audiences. I am eager to bring my creativity and social media expertise to a dynamic team in marketing, PR, or event management.

Available to hire

I am a creative and organized professional with experience in social media management, event promotion, live presentations, and client engagement. I enjoy turning ideas into engaging content and coordinating events that leave a lasting impression.

Since 2020, I have helped promote techno events through social media, brainstormed branding ideas, and supported on-site coordination. My roles in customer support, quality assurance, and as a game presenter have sharpened my communication skills and my ability to connect with diverse audiences. I am eager to bring my creativity and social media expertise to a dynamic team in marketing, PR, or event management.

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Language

Bulgarian
Fluent
English
Fluent

Work Experience

Customer Success Manager / Customer Support at Sutherland Global Services
January 1, 2020 - January 1, 2022
Ensured smooth onboarding and engagement of clients. Monitored customer feedback to improve services. Collaborated with cross-functional teams to optimize client experience.
Game Presenter at Pragmatic Play (ARRISE)
December 1, 2024 - June 1, 2025
Presented games and products live on camera to engage audiences. Explained features and mechanics clearly to diverse viewers. Collaborated with teams to ensure smooth live presentations.
Advisor at Aim Travel USA
January 1, 2024 - November 1, 2024
Managed and grew Instagram and Facebook pages for the agency. Organized campaigns to attract students through university visits. Created visual and written content for social media. Communicated directly with students.
Quality Assurance at Silverbay Seafoods / Pacific Seafood
April 1, 2022 - December 1, 2023
Ensured high-quality standards for products and processes. Conducted inspections and reported findings to management. Worked in teams to maintain safety and efficiency standards.
Promotion & Branding Assistant at K TRAN Techno Events / ФАЗА. / Genesis Rave
January 1, 2020 - Present
Assisted in promoting techno events through social media, including posting content and videos. Brainstormed and created names and branding ideas for events and organizing teams. Collaborated with teams to plan event logistics and maximize audience engagement. Supported on-site coordination and attendee communication.

Education

Bachelor of Public Relations at Sofia University
January 11, 2030 - January 27, 2026
Language School at Peyo Yavorov
January 1, 2012 - January 1, 2017

Qualifications

Secondary Education
January 1, 2017 - January 1, 2021

Industry Experience

Media & Entertainment, Travel & Hospitality, Manufacturing, Professional Services, Software & Internet