Available to hire
Hi, I’m Yuliana, an analytical education professional focused on operations, client lifecycle management, and building sustainable learning ventures. I design instructional methods, optimize digital delivery, and use data to boost engagement and outcomes for language learners. Over the past few years I’ve run a private tutoring business and co-founded an online Japanese language school in Kyiv, now serving learners online from Tokyo. I thrive in remote teams, turn feedback into personalized experiences, and continually streamline processes to grow student satisfaction and referrals.
Language
Ukrainian
Fluent
Russian
Fluent
English
Fluent
Japanese
Intermediate
Work Experience
Private Language Tutor at Self-Employed
January 1, 2021 - PresentInstructional Design: Developed a proprietary teaching methodology, leading 10+ students to pass international exams and secure admissions to Japanese language schools and universities. Digital Integration: Leveraged Google Classroom and Meet to create a structured remote learning environment, improving student engagement and tracking progress efficiently. Client Management: Managed full-cycle operations and communication via Telegram, maintaining a 100% positive feedback rate and building a strong referral-based business. Personalization: Optimized content delivery based on real-time feedback, significantly increasing retention through a user-focused, adaptive approach.
Co-Founder & Administrator at Reiwa Online Japanese School
January 1, 2020 - January 1, 2021Operations & Strategy: Co-founded the language school, building the brand identity and operational infrastructure from the ground up to support sustainable growth. Workflow Optimization: Developed and implemented a centralized scheduling system that eliminated booking conflicts and increased overall workflow efficiency. Student Experience: Orchestrated personalized onboarding and analyzed student feedback to refine course positioning, directly enhancing user satisfaction and retention. Business Development: Collaborated on market positioning and student acquisition strategies, ensuring service offerings aligned with student expectations.
Education
Master’s Degree in Humanities at Borys Grinchenko Kyiv University
January 1, 2022 - January 1, 2023Bachelor’s Degree in Humanities at Borys Grinchenko Kyiv University
January 1, 2018 - January 1, 2022Japanese Language Studies at TokyoOne Japanese Language School
January 1, 2020 - January 1, 2022Language Studies at Ann Language School
January 1, 2022 - January 1, 2023Qualifications
Industry Experience
Education, Software & Internet, Professional Services
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