I am a detail-oriented and self-motivated graduate with hands-on QA experience through two consecutive Software Testing internships at Warner Bros. Discovery. I am skilled in manual and automated testing, troubleshooting, programming fundamentals, and hardware/software integration. I am known for reliability, problem-solving, strong communication, and effective collaboration with cross-functional teams. I am seeking a Software Quality Assurance role to apply my technical abilities and contribute to high-quality product delivery.

Zach Lawrence

I am a detail-oriented and self-motivated graduate with hands-on QA experience through two consecutive Software Testing internships at Warner Bros. Discovery. I am skilled in manual and automated testing, troubleshooting, programming fundamentals, and hardware/software integration. I am known for reliability, problem-solving, strong communication, and effective collaboration with cross-functional teams. I am seeking a Software Quality Assurance role to apply my technical abilities and contribute to high-quality product delivery.

Available to hire

I am a detail-oriented and self-motivated graduate with hands-on QA experience through two consecutive Software Testing internships at Warner Bros. Discovery. I am skilled in manual and automated testing, troubleshooting, programming fundamentals, and hardware/software integration.

I am known for reliability, problem-solving, strong communication, and effective collaboration with cross-functional teams. I am seeking a Software Quality Assurance role to apply my technical abilities and contribute to high-quality product delivery.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Software Tester at Warner Bros. Discovery
May 1, 2023 - August 1, 2023
Performed manual and automated testing for the Max streaming service, validating new features, bug fixes, and performance. Created and deployed software builds across multiple devices (Nvidia Shield, Fire TV). Collaborated with developers to maintain and execute automated tests. Identified, reproduced, and logged defects with clear documentation for triage.
Software Tester at Warner Bros. Discovery
May 1, 2022 - August 1, 2022
Conducted manual QA testing for HBO Max features prior to release. Installed and configured test builds on Xbox and Apple TV devices. Worked with Product, UX, and Development teams to verify performance, functionality and UI/UX behavior. Logged detailed bug reports with clear reproduction steps to support root-cause investigation, triage and resolution.
Shift Lead at Canna Cabana
June 1, 2025 - Present
Lead daily store operations in a regulated retail environment while ensuring compliance with provincial laws. Supervise staff, support training, and maintain operational efficiency. Assist customers with product recommendations and oversee cash handling and inventory processes.
Team Member at Cooke's Fine Foods & Coffee
October 1, 2022 - May 1, 2025
Delivered high-volume customer service (50–300 customers/day). Trained new team members and supported store operations. Contributed to maintaining quality and efficiency in a fast-paced retail environment.
Fulfillment Associate at Amazon Warehouse
May 1, 2021 - August 1, 2021
Loaded packages for semi-truck trailer shipments in a fast-paced environment, meeting or exceeding accuracy and timing targets. Safely coordinated heavy package movement with team members. Demonstrated reliability and strong performance.
Supervisor / Team Member at Tim Hortons
July 1, 2017 - August 1, 2020
Supervised and coached shifts of up to 5 team members, consistently exceeding drive-time objectives. Handled guest issues effectively and ensured compliance with health & safety policies. Trained 8 new employees and contributed to day-to-day operations.
Sales Associate at Banana Republic Factory Store
July 1, 2019 - August 1, 2020
Provided customer service, product knowledge and sales support.

Education

Bachelor of Arts (Computing Economics) at Queen's University
January 11, 2030 - January 1, 2025
High School Diploma at South Carleton High School
January 11, 2030 - January 1, 2020

Qualifications

CannSell Certification
January 1, 2022 - January 26, 2026
Smart Serve Certification
January 1, 2022 - January 26, 2026

Industry Experience

Software & Internet, Media & Entertainment, Retail, Manufacturing, Education

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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