Available to hire
I am a detail-oriented and self-motivated graduate with hands-on QA experience through two consecutive Software Testing internships at Warner Bros. Discovery. I am skilled in manual and automated testing, troubleshooting, programming fundamentals, and hardware/software integration.
I am known for reliability, problem-solving, strong communication, and effective collaboration with cross-functional teams. I am seeking a Software Quality Assurance role to apply my technical abilities and contribute to high-quality product delivery.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Intermediate
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Intermediate
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Intermediate
Intermediate
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Intermediate
Language
English
Advanced
Work Experience
Software Tester at Warner Bros. Discovery
May 1, 2023 - August 1, 2023Performed manual and automated testing for the Max streaming service, validating new features, bug fixes, and performance. Created and deployed software builds across multiple devices (Nvidia Shield, Fire TV). Collaborated with developers to maintain and execute automated tests. Identified, reproduced, and logged defects with clear documentation for triage.
Software Tester at Warner Bros. Discovery
May 1, 2022 - August 1, 2022Conducted manual QA testing for HBO Max features prior to release. Installed and configured test builds on Xbox and Apple TV devices. Worked with Product, UX, and Development teams to verify performance, functionality and UI/UX behavior. Logged detailed bug reports with clear reproduction steps to support root-cause investigation, triage and resolution.
Shift Lead at Canna Cabana
June 1, 2025 - PresentLead daily store operations in a regulated retail environment while ensuring compliance with provincial laws. Supervise staff, support training, and maintain operational efficiency. Assist customers with product recommendations and oversee cash handling and inventory processes.
Team Member at Cooke's Fine Foods & Coffee
October 1, 2022 - May 1, 2025Delivered high-volume customer service (50–300 customers/day). Trained new team members and supported store operations. Contributed to maintaining quality and efficiency in a fast-paced retail environment.
Fulfillment Associate at Amazon Warehouse
May 1, 2021 - August 1, 2021Loaded packages for semi-truck trailer shipments in a fast-paced environment, meeting or exceeding accuracy and timing targets. Safely coordinated heavy package movement with team members. Demonstrated reliability and strong performance.
Supervisor / Team Member at Tim Hortons
July 1, 2017 - August 1, 2020Supervised and coached shifts of up to 5 team members, consistently exceeding drive-time objectives. Handled guest issues effectively and ensured compliance with health & safety policies. Trained 8 new employees and contributed to day-to-day operations.
Sales Associate at Banana Republic Factory Store
July 1, 2019 - August 1, 2020Provided customer service, product knowledge and sales support.
Education
Bachelor of Arts (Computing Economics) at Queen's University
January 11, 2030 - January 1, 2025High School Diploma at South Carleton High School
January 11, 2030 - January 1, 2020Qualifications
CannSell Certification
January 1, 2022 - January 26, 2026Smart Serve Certification
January 1, 2022 - January 26, 2026Industry Experience
Software & Internet, Media & Entertainment, Retail, Manufacturing, Education
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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