Available to hire
Hi, I’m Zeinah, a business student with hands-on experience in retail, customer service, and event marketing. I thrive in fast-paced environments and enjoy building positive relationships with customers through clear communication and professionalism.
I’m eager to pursue opportunities in retail or marketing to apply my service excellence, sales support, and brand representation skills while continuing to grow as a collaborative team member.
Experience Level
Language
English
Fluent
Arabic
Fluent
French
Beginner
Work Experience
Retail Associate at Hudson's Bay
March 1, 2024 - June 1, 2024Assisted customers with product selection and inquiries. Delivered high-quality customer service in a fast-paced retail setting. Maintained organized, visually appealing displays to support sales. Processed transactions and handled cash accurately.
Front Desk Assistant at Central Bank of Kuwait
February 1, 2023 - April 1, 2023Provided front-line customer service in a professional financial environment. Managed inquiries and directed clients efficiently while maintaining discretion handling sensitive information. Observed internal operations and professional service standards. Managed appointment scheduling and coordinated meeting room usage.
Marketing Associate at Tim Hortons
July 1, 2023 - July 1, 2023Event setup, operations, and guest interaction for large-scale product launches. Assisted in developing marketing materials for new product launches. Contributed to positive customer engagement during events.
Retail Associate at Best Buy
June 1, 2022 - August 1, 2022Supported customers with product questions and purchase decisions. Maintained sales floor organization and inventory presentation. Collaborated with team members during peak hours. Assisted with transactions and customer flow management. Provided information on promotions and sales.
Community Volunteer at Helping Hands Ottawa
August 1, 2025 - January 1, 2026Packed and prepared food and essential supplies for local shelters. Assisted with organizing donations and maintaining inventory accuracy. Collaborated with local organizations to enhance program outreach efforts.
Volunteer at The Certified Youth Club, Kuwait
January 1, 2023 - June 1, 2025Supported activities for individuals with Down syndrome at the Down Syndrome Center. Participated in environmental clean-up and awareness initiatives. Assisted with children's activities and events at Play Street Museum. Guided visitors at Sheikh Jaber Museum. Engaged with community members to raise awareness of services offered.
Volunteer at The Compassion Club, Jordan
January 1, 2023 - June 1, 2025Participated in humanitarian activities and engaged with refugees to gain insight into their experiences. Contributed to discussions and initiatives focused on empathy, cultural awareness, and global issues.
Senior Camp Counselor at K Camp Summer Camp, Kuwait
January 1, 2023 - January 1, 2025Led activities and supervised groups of children. Built leadership, communication, and conflict resolution skills. Created a positive and inclusive environment for participants.
Nursery Volunteer at Little Monkeys Nursery, Ottawa
June 1, 2021 - January 1, 2021Assisted staff with daily childcare activities and routines. Supported children through play, learning, and supervision. Organized educational materials and resources for classroom use and activities.
Education
Bachelor of Commerce in Finance at Sprott School of Business, Carleton University
January 11, 2030 - March 31, 2026Qualifications
Industry Experience
Retail, Media & Entertainment, Education, Non-Profit Organization, Professional Services
Experience Level
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