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I am a Developer and Business Systems Analyst at heart, currently applying my technical background to Cybersecurity and IT Risk at Shopee. I specialize in identifying operational bottlenecks and translating complex business requirements into scalable production code. From engineering full-stack AML/KYC compliance platforms to designing AI-powered enterprise assistants, I focus on building tools that solve real-world problems. I have a proven track record of reducing operational lead times by turning days of manual processing into minutes of automated workflows. My approach combines JavaScript/TypeScript development with a deep understanding of business risk, ensuring that every solution I build is both efficient and audit-ready.…I am a Developer and Business Systems Analyst at heart, currently applying my technical background to Cybersecurity and IT Risk at Shopee. I specialize in identifying operational bottlenecks and translating complex business requirements into scalable production code. From engineering full-stack AML/KYC compliance platforms to designing AI-powered enterprise assistants, I focus on building tools that solve real-world problems. I have a proven track record of reducing operational lead times by turning days of manual processing into minutes of automated workflows. My approach combines JavaScript/TypeScript development with a deep understanding of business risk, ensuring that every solution I build is both efficient and audit-ready.

Heng Zeng Xi

Web Developer, Programmer, Full Stack Developer, +2

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I am a Developer and Business Systems Analyst at heart, currently applying my technical background to Cybersecurity and IT Risk at Shopee. I specialize in identifying operational bottlenecks and translating complex business requirements into scalable production code. From engineering full-stack AML/KYC compliance platforms to designing AI-powered enterprise assistants, I focus on building tools that solve real-world problems. I have a proven track record of reducing operational lead times by turning days of manual processing into minutes of automated workflows. My approach combines JavaScript/TypeScript development with a deep understanding of business risk, ensuring that every solution I build is both efficient and audit-ready.…I am a Developer and Business Systems Analyst at heart, currently applying my technical background to Cybersecurity and IT Risk at Shopee. I specialize in identifying operational bottlenecks and translating complex business requirements into scalable production code. From engineering full-stack AML/KYC compliance platforms to designing AI-powered enterprise assistants, I focus on building tools that solve real-world problems. I have a proven track record of reducing operational lead times by turning days of manual processing into minutes of automated workflows. My approach combines JavaScript/TypeScript development with a deep understanding of business risk, ensuring that every solution I build is both efficient and audit-ready.

Available to hire

I am a Developer and Business Systems Analyst at heart, currently applying my technical background to Cybersecurity and IT Risk at Shopee. I specialize in identifying operational bottlenecks and translating complex business requirements into scalable production code.

From engineering full-stack AML/KYC compliance platforms to designing AI-powered enterprise assistants, I focus on building tools that solve real-world problems. I have a proven track record of reducing operational lead times by turning days of manual processing into minutes of automated workflows. My approach combines JavaScript/TypeScript development with a deep understanding of business risk, ensuring that every solution I build is both efficient and audit-ready.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

IT Risk & Compliance Specialist at Shopee

January 1, 2026 - Present

Performed risk-based reviews of access management controls and system security configurations across critical enterprise platforms, identifying control gaps and strengthening audit readiness. Contributed to identity governance operations including CyberArk privileged access management, access attestations, and User Access Reviews (UARs), improving visibility and control over high-risk accounts. Triage and tracked vulnerability findings from internal and external security assessments, supporting P0/P1/P2 prioritisation and coordinating remediation with engineering teams to reduce exposure windows. Developed and executed automation scripts to capture IPE evidence for audits, reducing manual evidence collection effort and cutting review preparation time from hours to minutes.

Business System Analyst at Workato

August 1, 2025 - January 1, 2026

Designed and launched BT Genie, an AI-powered enterprise assistant integrating knowledge across IT, HR, Security, and internal systems; reduced average information retrieval time from minutes to seconds and drove adoption across hundreds of users in APJ. Led APJ-wide automation of application access provisioning, redesigning approval workflows and system integrations to cut request turnaround time from 2–3 days to under 30 minutes while strengthening auditability and access governance controls. Streamlined fragmented, ticket-based manual processes into scalable automation pipelines, eliminating repetitive handling and saving hundreds of operational hours each month. Partnered with cross-functional stakeholders from different regions to translate operational bottlenecks into production-ready AI and automation solutions, accelerating deployment cycles from weeks to days and improving overall service responsiveness.

Software Engineer at Sing Investment and Finance

May 1, 2025 - July 1, 2025

Led the development and rollout of a full-stack AML compliance platform aligned with MAS 626, translating regulatory requirements into scalable, auditable system logic; successfully deployed across all branches in Singapore to standardise compliance processes and reporting. Engineered automated KYC and onboarding workflows using rule-based validations and decision engines, reducing onboarding turnaround time by over 50% and improving data accuracy and control consistency across teams. Improved enterprise risk oversight by implementing automated risk scoring, secure audit trails, and RBACs, cutting manual compliance reviews by 40% and strengthening audit readiness. Served as part of the emergency response team during Business Continuity Planning exercises, supporting system failover simulations and validating recovery procedures to ensure critical AML operations met defined recovery time objectives.

IoT Cloud Engineer at Singapore Indoor Farm

October 1, 2020 - February 1, 2021

Developed a full-stack IoT analytics dashboard, streaming upstream sensor data to the cloud via Decada and converting manual farm operations into real-time, data-driven monitoring. Delivered a nationally recognized Smart Agriculture and IoT prototype adopted for SkillsFuture upskilling nationwide.

IoT Engineer at W2 Industrial Services Hub

October 1, 2020 - February 1, 2021

Co-led NEA’s island-wide COVID-19 wastewater surveillance initiative, scaling analytics and monitoring across 50+ sites to support early outbreak detection and public health response. Developed and deployed a secure IoT data pipeline and real-time monitoring dashboard with over 98% system uptime, replacing manual monitoring processes and enabling faster, data-driven decision-making.