Hi, I’m Oliverio Barragao. I’m a Senior Process Executive at Cognizant with a strong focus on policy, trust and safety, and process improvement. I’m known for my attention to detail, reliability, and ability to work well both independently and in a team, with a passion for helping others and sharing knowledge. In my current role I review content, advise colleagues on decision-making, and analyze data quality and productivity to drive better outcomes.

OLIVERIO BARRAGAO

Hi, I’m Oliverio Barragao. I’m a Senior Process Executive at Cognizant with a strong focus on policy, trust and safety, and process improvement. I’m known for my attention to detail, reliability, and ability to work well both independently and in a team, with a passion for helping others and sharing knowledge. In my current role I review content, advise colleagues on decision-making, and analyze data quality and productivity to drive better outcomes.

Available to hire

Hi, I’m Oliverio Barragao. I’m a Senior Process Executive at Cognizant with a strong focus on policy, trust and safety, and process improvement. I’m known for my attention to detail, reliability, and ability to work well both independently and in a team, with a passion for helping others and sharing knowledge. In my current role I review content, advise colleagues on decision-making, and analyze data quality and productivity to drive better outcomes.

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Language

Portuguese
Fluent
French
Fluent
English
Fluent
Chinese
Beginner

Work Experience

Senior Process Executive at Cognizant
November 1, 2021 - Present
Trust and Safety Policy Expert focusing on content review and removal decisions; provides policy guidance to other agents; analyzes personal and team data quality and IT productivity; supports Apple Maps users through calls, emails, and chats.
Owner at Sopro Quotidiano Pizzeria
March 1, 2016 - October 1, 2021
Managed staff, promoted and marketed products, and oversaw daily operations of the pizzeria.
Pool Manager at Self-employed
April 1, 2011 - February 1, 2016
Controlled the condition of the swimming pools and managed client-related operations.
Receptionist at Hertz
April 1, 2010 - December 1, 2010
Served customers to rent cars, prepared contracts, and delivered vehicles.
Cashier / Customer Service at Pingo Doce
March 1, 2009 - March 1, 2010
Handled cash transactions and customer service duties.
Front Desk Receptionist at T-Phone
August 1, 2008 - January 1, 2009
Sold mobile phones, topped up SIM cards, managed repairs, and provided customer service via phone.
Cashier at Auchan Retail Store
January 1, 2008 - June 1, 2008
Cashier responsibilities in a retail environment.
Pool Manager at Self-employed
September 1, 2007 - December 1, 2007
Checked pool conditions and safety measures for clients.
Promoter at Service Innovation Group
January 1, 2001 - August 1, 2007
Promoted new products, assisted customers with repairs, and provided telephone-based customer service; promoted Coca-Cola, Pepsi, Vodafone, and PT (Portugal Telecom), including coverage for EURO 2004 journalists.

Education

Economy at Escola Secundária Albufeira
September 1, 1993 - June 1, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Retail, Travel & Hospitality