I am a Life & Relationship Coach and Professional Trainer, dedicated to helping individuals, couples, and professionals grow with self-awareness, authentic connection, and practical strategies that foster clarity, resilience, and stronger relationships. As a Learning Experience Designer and educator, I design engaging training solutions using Articulate 360, Camtasia, Vyond, and Canva. I manage projects end-to-end, apply adult-learning principles, and collaborate with cross-functional teams to deliver learner-focused experiences that drive meaningful change.

Zsuzsanna Boni

I am a Life & Relationship Coach and Professional Trainer, dedicated to helping individuals, couples, and professionals grow with self-awareness, authentic connection, and practical strategies that foster clarity, resilience, and stronger relationships. As a Learning Experience Designer and educator, I design engaging training solutions using Articulate 360, Camtasia, Vyond, and Canva. I manage projects end-to-end, apply adult-learning principles, and collaborate with cross-functional teams to deliver learner-focused experiences that drive meaningful change.

Available to hire

I am a Life & Relationship Coach and Professional Trainer, dedicated to helping individuals, couples, and professionals grow with self-awareness, authentic connection, and practical strategies that foster clarity, resilience, and stronger relationships.

As a Learning Experience Designer and educator, I design engaging training solutions using Articulate 360, Camtasia, Vyond, and Canva. I manage projects end-to-end, apply adult-learning principles, and collaborate with cross-functional teams to deliver learner-focused experiences that drive meaningful change.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Romanian, Moldavian, Moldovan
Fluent
Hungarian
Fluent

Work Experience

Instructional Designer at Accenture
January 1, 2024 - Present
Managing multiple projects, creating and evaluating training materials for all employment levels. Analyzing feedback to improve content and design training activities. Overseeing projects and collaborating with stakeholders, SMEs, graphic designers, and creative producers. Gaining expertise in problem-solving, communication, relationship development, project management, data and AI, value creation, coaching, emotional intelligence, and C-Suite communications. Conducting pilot observations and focus groups, adapting content to different audiences. Experience with tools such as Mural, PowerPoint, Claro Flow, and Articulate 360.
Customer Support Specialist & Training Support at Teleperformance (Netflix projects)
November 1, 2020 - May 1, 2021
Supported Netflix Romanian and Hungarian customer support lines. Facilitated region- and country-specific trainings for new hires and kept training materials up to date.
Instructional Designer at Microsoft
January 1, 2024 - July 1, 2025
Designed interactive e-learning modules with Articulate 360; created assessments, simulations, and gamified training for engineers; collaborated with SMEs for accuracy, built a SharePoint hub for Azure Learning, and led a growth program developing engineers into SMEs through mentorship and knowledge sharing.
Instructional Designer at Accenture
November 1, 2022 - January 1, 2024
Managed multiple L&D projects, designed and evaluated training materials, and adapted content for diverse audiences. Experienced in stakeholder collaboration, facilitation, and tools such as Mural, PowerPoint, ClaroFlow, and Articulate 360, with expertise in project management, communication, coaching, and C-suite engagement.
Certified Corporate Trainer at Teleperformance
May 1, 2021 - November 1, 2022
Part of Netflix’s L&D team, leading onboarding and upskilling trainings, facilitating train-the-trainer sessions, creating learning materials, and designing innovative training exercises, while supporting continuous learner development and coordinating onboarding periods. Experienced with Google Slides and Canva.
Customer Support Specialist & Training Support at Teleperformance
November 1, 2020 - May 1, 2021
Supporting the Romanian and Hungarian customer support lines for Netflix. Facilitating region and country specific trainings for new hires and keeping the training material up to date.
Life & Relationship Coach at Self-employed
May 1, 2025 - Present
Life & Relationship Coach and Professional Trainer. I support individuals, couples, and professionals in creating conscious growth and meaningful transformation through self-awareness, authentic connection, and practical strategies to build clarity, resilience, and stronger relationships—both personally and professionally.
Learning Experience Designer at Pickado Enablement
July 1, 2025 - Present
Creating engaging learning solutions—including paths, labs, simulations, and multimedia—using Articulate 360, Camtasia, Vyond, and Canva. I manage projects end-to-end, apply adult learning principles, and collaborate with cross-functional teams to deliver impactful, learner-focused experiences.
Accredited Coach at IACM for Counselling and Education LTD.
July 1, 2025 - Present
Accredited Coach for Counselling and Education.

Education

Bachelor's Degree in Psychology at Babes-Bolyai University
November 1, 2022 - January 1, 2024
Bachelor’s Degree in Psychology at Babeș - Bolyai University
January 11, 2030 - December 19, 2025

Qualifications

Camtasia 2020 Essential Training: The Basics
January 1, 2020 - December 19, 2025
eLearning Essentials: Instructional Design
January 1, 2022 - December 19, 2025
Intro to Generative AI
January 1, 2023 - December 19, 2025
Intro to Netflix Trainer / Netflix Training
January 1, 2022 - December 19, 2025
Camtasia 2020 Essential Training: The Basics
January 11, 2030 - December 19, 2025
Introduction to Generative AI
January 11, 2030 - December 19, 2025
eLearning Essentials: Instructional Design
January 11, 2030 - December 19, 2025
Certified Netflix Trainer
January 11, 2030 - December 19, 2025
Licensed Pedagogue
January 11, 2030 - December 19, 2025

Industry Experience

Media & Entertainment, Education, Software & Internet, Professional Services