Hi, I'm Mark Zul Shukri, an innovative UX/UI designer with a passion for creating AI-driven, data-rich platforms and intelligent design systems. I focus on delivering intuitive, low-friction experiences that emphasize transparency and user confidence. I have experience leading cross-functional teams and aligning UX with business and technical goals, especially in AI-powered product design. I've had the opportunity to work closely with AI engineers, data scientists, and policy teams to build impactful products like an AI content moderation platform and real-time monitoring systems. When I'm not designing, I enjoy exploring psychology, front-end development, and music production, which help me approach design challenges creatively and empathetically.

Mark Zul Shukri

Hi, I'm Mark Zul Shukri, an innovative UX/UI designer with a passion for creating AI-driven, data-rich platforms and intelligent design systems. I focus on delivering intuitive, low-friction experiences that emphasize transparency and user confidence. I have experience leading cross-functional teams and aligning UX with business and technical goals, especially in AI-powered product design. I've had the opportunity to work closely with AI engineers, data scientists, and policy teams to build impactful products like an AI content moderation platform and real-time monitoring systems. When I'm not designing, I enjoy exploring psychology, front-end development, and music production, which help me approach design challenges creatively and empathetically.

Available to hire

Hi, I’m Mark Zul Shukri, an innovative UX/UI designer with a passion for creating AI-driven, data-rich platforms and intelligent design systems. I focus on delivering intuitive, low-friction experiences that emphasize transparency and user confidence. I have experience leading cross-functional teams and aligning UX with business and technical goals, especially in AI-powered product design.

I’ve had the opportunity to work closely with AI engineers, data scientists, and policy teams to build impactful products like an AI content moderation platform and real-time monitoring systems. When I’m not designing, I enjoy exploring psychology, front-end development, and music production, which help me approach design challenges creatively and empathetically.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Malay
Fluent

Work Experience

Product Manager at Userdata Sdn. Bhd.
February 28, 2025 - July 14, 2025
Led the transformation of a manual 3R (race, religion, royalty) internet moderation tool into a fully automated Generative AI content moderation platform, reducing response time and scaling moderation to meet platform demands. Authored comprehensive Product Requirements Documents (PRDs) and developed a strategic product roadmap, aligning UX design with business goals and AI development timelines. Collaborated with AI engineers and policy teams to implement real-time detection logic for sensitive content on platforms like TikTok, improving compliance and reducing operational overhead.
UX/UI Designer at Userdata Sdn. Bhd.
October 31, 2024 - July 14, 2025
Designed and delivered a Generative AI-powered data visualisation interface that enabled non-technical users to generate business insights in minutes—down from 6 months—by leveraging active metadata and an intuitive dashboard layout. Led the UX design for an AI-based monitoring system focused on human trafficking detection, integrating OCR and real-time visual/audio recognition to simplify data entry and improve decision-making accuracy across case workflows. Prototyped a real-time operational dashboard for airline ground crew, replacing pen-and-paper documentation with object recognition timestamps to improve turnaround precision and reduce manual error by 30%. Collaborated cross-functionally with data scientists, AI engineers, and policy stakeholders to ensure regulatory-compliant user experiences that balance performance, clarity, and responsible AI interaction. Created end-to-end user flows, wireframes, and high-fidelity prototypes using Figma, aligning usability, accessibility
UX UI Designer Intern at Secondlifeasia
November 30, 2022 - July 14, 2025
Designed and prototyped a web-based insurance registration system (Sandy 2.0) using Figma, improving form completion rates by simplifying layout, hierarchy, and visual feedback. Refined end-to-end user flows and wireframes to reduce friction points in the registration journey, leading to a smoother onboarding experience and increased usability for first-time users. Collaborated with cross-functional stakeholders—including product, dev, and QA teams—to deliver the final product on time, ensuring technical feasibility and alignment with business objectives. Conducted A/B testing on key CTAs and layout variations using Figma prototypes, achieving a measurable uplift in user engagement and registration conversions. Developed and implemented a UI style guide that improved design consistency across teams, enhancing brand alignment and accelerating design handoff to engineering.
Product Manager at Userdata Sdn. Bhd.
February 28, 2025 - July 14, 2025
Led the transformation of a manual 3R internet moderation tool into a fully automated Generative AI content moderation platform, reducing response time and scaling moderation to platform demands. Authored comprehensive Product Requirements Documents and developed strategic roadmaps aligning UX design with business and AI development. Collaborated with AI engineers and policy teams to implement real-time detection logic for sensitive content, improving compliance and reducing operational overhead.
UX/UI Designer at Userdata Sdn. Bhd.
October 31, 2024 - July 14, 2025
Designed and delivered a Generative AI-powered data visualisation interface enabling non-technical users to generate insights rapidly. Led UX design for an AI-based monitoring system for human trafficking detection using OCR and real-time visual/audio recognition. Prototyped a real-time operational dashboard for airline ground crew, improving turnaround precision and reducing manual error by 30%. Collaborated cross-functionally to ensure regulatory-compliant user experiences balancing clarity and responsible AI interaction. Created end-to-end user flows, wireframes, and high-fidelity prototypes using Figma for AI-enhanced tools and platforms.
UX UI Designer Intern at Secondlifeasia
November 30, 2022 - July 14, 2025
Designed and prototyped a web-based insurance registration system improving form completion rates by simplifying layout and visual feedback. Refined user flows and wireframes to reduce friction and enhance onboarding usability for first-time users. Collaborated with cross-functional stakeholders to ensure technical feasibility and alignment with business objectives. Conducted A/B testing on CTAs and layouts, achieving measurable uplifts in user engagement and conversions. Developed and implemented a UI style guide increasing design consistency and speeding up design handoff.

Education

BSc (Hons) at Malaysia University of Science and Technology (MUST)
January 1, 2020 - December 31, 2023
Diploma at Kolej Vokasional Sungai Petani 1 (KVSP1)
January 1, 2015 - December 31, 2018
BSc (Hons) at Malaysia University of Science and Technology (MUST)
January 1, 2020 - December 31, 2023
Diploma at Kolej Vokasional Sungai Petani 1 (KVSP1)
January 1, 2015 - December 31, 2018

Qualifications

Python for Data Science by IBM
November 3, 2021 - November 3, 2021
Data Science with Python – Simplilearn
October 23, 2021 - October 23, 2021
Power BI Fundamentals – Simplilearn
October 22, 2021 - October 22, 2021
Python for Data Science by IBM
November 3, 2021 - November 3, 2021
Data Science with Python – Simplilearn
October 23, 2021 - October 23, 2021
Power BI Fundamentals – Simplilearn
October 22, 2021 - October 22, 2021

Industry Experience

Software & Internet, Transportation & Logistics, Government, Non-Profit Organization, Financial Services