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I'm a psychology graduate with hands-on experience in recruitment, administrative support, and client communication. I'm skilled at managing cleaning service operations using ZenMaid and GoHighLevel, and I have prior experience as a ticketing assistant with StubHub, Ticketmaster, and Skybox. I'm also proficient in graphic design and basic video editing. I'm detail-oriented, adaptable, and able to work efficiently in fast-paced environments while delivering high-quality results.…I'm a psychology graduate with hands-on experience in recruitment, administrative support, and client communication. I'm skilled at managing cleaning service operations using ZenMaid and GoHighLevel, and I have prior experience as a ticketing assistant with StubHub, Ticketmaster, and Skybox. I'm also proficient in graphic design and basic video editing. I'm detail-oriented, adaptable, and able to work efficiently in fast-paced environments while delivering high-quality results.

Zyien C. Mallari

Social Media Manager, Content Creator, Graphic Designer, +3

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I'm a psychology graduate with hands-on experience in recruitment, administrative support, and client communication. I'm skilled at managing cleaning service operations using ZenMaid and GoHighLevel, and I have prior experience as a ticketing assistant with StubHub, Ticketmaster, and Skybox. I'm also proficient in graphic design and basic video editing. I'm detail-oriented, adaptable, and able to work efficiently in fast-paced environments while delivering high-quality results.…I'm a psychology graduate with hands-on experience in recruitment, administrative support, and client communication. I'm skilled at managing cleaning service operations using ZenMaid and GoHighLevel, and I have prior experience as a ticketing assistant with StubHub, Ticketmaster, and Skybox. I'm also proficient in graphic design and basic video editing. I'm detail-oriented, adaptable, and able to work efficiently in fast-paced environments while delivering high-quality results.

Available to hire

I’m a psychology graduate with hands-on experience in recruitment, administrative support, and client communication. I’m skilled at managing cleaning service operations using ZenMaid and GoHighLevel, and I have prior experience as a ticketing assistant with StubHub, Ticketmaster, and Skybox. I’m also proficient in graphic design and basic video editing.

I’m detail-oriented, adaptable, and able to work efficiently in fast-paced environments while delivering high-quality results.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Administrative Cleaning Assistant at Your Free Time Cleaning Services, LLC

January 1, 2025 - July 1, 2025

Managed daily cleaning service operations using ZenMaid, including scheduling client appointments, dispatching cleaning staff, and updating service calendars. Used GoHighLevel to handle client communications, including responding to inquiries, sending follow-ups, and managing automated workflows and CRM pipelines. Coordinated between clients and cleaning teams to resolve service issues promptly and maintain high customer satisfaction. Maintained organized digital records of bookings, service feedback, and client data for streamlined operations and reporting. Implemented and managed automation workflows in GoHighLevel to streamline lead follow-ups, appointment confirmations, and customer feedback collection.

Ticketing Administrative Assistant at KG Prime, LLC

November 1, 2022 - November 1, 2024

Secured, purchased, and managed tickets for sports and concerts efficiently using platforms such as Ticketmaster, AXS, TicketWeb, SEETIX, and other resale sites. Handled the manual transfer of tickets purchased from multiple resale platforms. Managed inventory using Skybox and StubHub Pro by creating event-specific listings and updating pricing on resale platforms. Responsible for creating and maintaining multiple accounts for team use. Handled the management of payment methods linked to each team account. Handled customer and resale platform inquiries and issues related to ticket purchases. Led the team and handled training for new employees.

Human Resource Intern at i-Cube Digital Solutions, Inc.

June 1, 2023 - Present

Responsible for managing 201 files of the company. Assisted in the recruitment process by posting job openings, screening resumes, and coordinating interview schedules. Conducts phone call interviews for their initial screening process. Supported onboarding activities, including preparing new hire documents and conducting orientation sessions. Assisted with administrative tasks such as filing, data entry, and preparing HR reports. Collaborated with the HR team to improve processes and support daily operations.

Social Media Manager at Facebook and Twitch Video Content Creator

September 1, 2022 - August 1, 2023

Video streaming on platforms such as Facebook and Twitch using OBS Studio (PC) and StreamChamp (Mobile Phone). Coordinated streaming schedules and managed social media platforms. Edited gaming videos and clips optimized for social media platforms such as TikTok, Facebook, and Instagram to enhance audience engagement.