Hi, I’m John Kyle Cunanan. I’m a dedicated healthcare intake specialist with over three years of experience in patient services, medical equipment support, and call-center style customer care. I excel at collecting and verifying patient information, coordinating insurance and billing, and ensuring accurate, compassionate experiences for patients and families. I’ve built strong operational skills across healthcare settings, virtual assistance, and remote support roles, consistently delivering accurate records and smooth onboarding processes. I’m known for clear communication, reliability, and a patient-first approach that helps teams run efficiently and patients feel cared for.

John Kyle Cunanan

Hi, I’m John Kyle Cunanan. I’m a dedicated healthcare intake specialist with over three years of experience in patient services, medical equipment support, and call-center style customer care. I excel at collecting and verifying patient information, coordinating insurance and billing, and ensuring accurate, compassionate experiences for patients and families. I’ve built strong operational skills across healthcare settings, virtual assistance, and remote support roles, consistently delivering accurate records and smooth onboarding processes. I’m known for clear communication, reliability, and a patient-first approach that helps teams run efficiently and patients feel cared for.

Available to hire

Hi, I’m John Kyle Cunanan. I’m a dedicated healthcare intake specialist with over three years of experience in patient services, medical equipment support, and call-center style customer care. I excel at collecting and verifying patient information, coordinating insurance and billing, and ensuring accurate, compassionate experiences for patients and families.

I’ve built strong operational skills across healthcare settings, virtual assistance, and remote support roles, consistently delivering accurate records and smooth onboarding processes. I’m known for clear communication, reliability, and a patient-first approach that helps teams run efficiently and patients feel cared for.

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Language

English
Fluent

Work Experience

Intake Specialist at AdaptHealth
August 18, 2025 - August 18, 2025
Collect and verify patient demographics, medical history, insurance, and payment details; process consent forms and documentation for onboarding; coordinate with healthcare providers to deliver home medical equipment and respiratory care; support patients with therapy, mobility, wound care, nutrition, and respiratory needs; ensure compliance with healthcare standards and maintain accurate patient records.
Remote Real Estate Virtual Assistant at Start Virtual
February 1, 2023 - February 1, 2023
Handled inbound/outbound calls, scheduled appointments, managed calendars, buyer/seller lead sheets, and organized client documentation; built and maintained mailing lists and databases for client outreach.
Customer Service Representative at Alorica – Clark, Pampanga (T-Mobile Account)
November 1, 2022 - November 1, 2022
Handled 35+ daily calls assisting customers with phone/mobile and internet services; provided billing explanations, processed payments, and updated customer accounts; delivered excellent customer service while guiding clients through self-service solutions.

Education

Associate in Aircraft Maintenance Technology at Jocson College Inc.
January 1, 2015 - January 1, 2017
High School Diploma at Mexico National High School
January 1, 2011 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Education