I’m an Information Technology graduate with hands-on experience in help desk/frontline support and building web applications. Through my training and projects, I’ve worked on computer troubleshooting, user account assistance, and customer support while maintaining professionalism and confidentiality. I also enjoy full-stack development and UI work, using PHP and MySQL with modern front-end tools like Tailwind CSS and Alpine.js. I contributed as a developer and UI contributor to an e-commerce and boutique management system, and I’m excited to apply my problem-solving skills, attention to detail, and time management to an IT support or software development team.

Nur Aisha Cayago

I’m an Information Technology graduate with hands-on experience in help desk/frontline support and building web applications. Through my training and projects, I’ve worked on computer troubleshooting, user account assistance, and customer support while maintaining professionalism and confidentiality. I also enjoy full-stack development and UI work, using PHP and MySQL with modern front-end tools like Tailwind CSS and Alpine.js. I contributed as a developer and UI contributor to an e-commerce and boutique management system, and I’m excited to apply my problem-solving skills, attention to detail, and time management to an IT support or software development team.

Available to hire

I’m an Information Technology graduate with hands-on experience in help desk/frontline support and building web applications. Through my training and projects, I’ve worked on computer troubleshooting, user account assistance, and customer support while maintaining professionalism and confidentiality.

I also enjoy full-stack development and UI work, using PHP and MySQL with modern front-end tools like Tailwind CSS and Alpine.js. I contributed as a developer and UI contributor to an e-commerce and boutique management system, and I’m excited to apply my problem-solving skills, attention to detail, and time management to an IT support or software development team.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate

Work Experience

On-the-Job Trainee — Frontline Support Staff, Help Desk Support at Professional Regulation Commission — Region I
February 1, 2026 - May 31, 2026
Provided frontline assistance and technical support to clients and students. Assisted users with account retrieval and recovery while handling inquiries professionally. Maintained strong customer service, and ensured professionalism and confidentiality when dealing with user accounts and requests.
Service Crew/Cashier (Part-Time) at JM’s Burge r
March 1, 2025 - Present
Provided friendly and efficient customer service in a fast-paced environment. Greeted customers, took orders, processed payments, and ensured orders were prepared accurately and served promptly. Followed cleanliness, hygiene, and food safety standards, supported restocking and opening/closing duties, and handled customer inquiries and feedback while coordinating with team members to keep daily operations running smoothly.
Service Crew/Cashier (Part-Time) at JM’s BurgeR
March 1, 2025 - Present
Provided fast, friendly customer service in a fast-paced environment. Greeted customers, took orders, processed payments, and served food and beverages accurately and promptly. Helped with food preparation, restocking, and opening/closing duties, while maintaining cleanliness, hygiene, and food safety standards and assisting with customer inquiries and feedback.

Education

Bachelor of Science in Information Technology at Pangasinan State University — Bayambang Campus
January 1, 2022 - January 1, 2026
Bachelor of Science in Information Technology at Pangasinan State University — Bayambang Campus
January 1, 2022 - January 1, 2026

Qualifications

Computer System Servicing NC II
March 1, 2022 - September 3, 2026
Introduction to Packet Tracer
May 1, 2022 - September 3, 2026
Microsoft Youth Ambassador
February 1, 2024 - September 3, 2026
Operating Systems Basics
November 1, 2025 - September 3, 2026
Senior High School (with honor)
January 1, 2021 - January 1, 2022
Computer System Servicing NC II
March 1, 2022 - September 3, 2026
Introduction to Packet Tracer
May 1, 2022 - September 3, 2026
Microsoft Youth Ambassador
February 1, 2024 - September 3, 2026
Operating Systems Basics
November 1, 2025 - September 3, 2026

Industry Experience

Government, Education, Retail, Software & Internet, Computers & Electronics, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate