Available to hire
Hi, I’m Alessia Raia, a creative and highly adaptable Video Content Creator based in London with experience across documentary filmmaking, videography, hospitality, and customer service.
I’m bilingual (English and Italian) and skilled in technical production workflows, on-camera interviews, editing, and collaborative problem-solving—delivering high-quality visual content and supporting efficient team operations in fast-paced environments.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Beginner
Beginner
Language
English
Fluent
Italian
Fluent
Work Experience
Waitress at Flat Iron Ltd
June 1, 2019 - February 1, 2026Provided consistently high standards of customer care in a busy hospitality setting; resolved customer issues with tact and problem-solving; collaborated with front-of-house and kitchen teams to manage large-party bookings and complex service requirements; maintained awareness of food quality, service timing and table management to support operational success; contributed to a high-performing service team by offering support during peak times and adapting quickly to customer needs.
Videographer & Editor at Careers Hub
June 1, 2022 - October 1, 2022Produced educational and promotional video content, meeting tight deadlines through efficient workflow organisation; conducted on-camera interviews, ensuring interviewees felt comfortable and supported to achieve authentic footage; handled editing, post-production and digital asset management to streamline reuse of content across departments; collaborated with colleagues to plan shoots, manage equipment and maintain consistent brand quality; adapted filming approaches to meet changing requirements and ensure high-quality visual outcomes.
BTS Photographer & Editor at Short Film Set
March 1, 2020 - PresentDocumented behind-the-scenes activity, capturing material aligned with the film’s creative direction and branding; worked closely with the director to ensure imagery supported narrative tone and production requirements; provided real-time support to the production team, responding quickly to logistical challenges to keep filming on schedule; edited stills and visual material to deliver polished assets for marketing and production use; adapted to on-set changes and time pressures through flexible and solutions-focused working.
Travel Agent at Di Prisco Viaggi
January 1, 2009 - July 1, 2014Managed bespoke travel itineraries by liaising with international suppliers and negotiating services using bilingual communication skills; provided tailored customer advice to build long-term relationships and ensure repeat business through excellent service; handled complex booking systems including IATA processes with strong accuracy and attention to detail; responded to customer requirements with flexibility, ensuring itineraries met expectations and budget constraints; maintained high standards of administrative accuracy to support smooth delivery of travel arrangements.
Education
Course in Digital Marketing at Get Set UK
January 1, 2025 - April 17, 2026Master’s in Documentary Film (Coursework) at University of the Arts London
January 1, 2023 - April 17, 2026Bachelor’s degree in Photography at London Southbank University
January 1, 2021 - April 17, 2026Qualifications
Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Beginner
Beginner
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