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Hi, I'm Arthi Aswini Bai, an experienced senior trainer with a strong background in process training and skill development. I love solving problems creatively and effectively, and I strive to use my skills in electronics and technology to make a positive impact. Working with teams and collaborating with stakeholders is something I enjoy and excel at. Over the years, I've trained multiple batches, developed training content, and conducted workshops and coaching sessions aimed at improving productivity and performance. I'm passionate about continuous learning and development, and I'm confident in my ability to adapt and grow in any technological environment.…Hi, I'm Arthi Aswini Bai, an experienced senior trainer with a strong background in process training and skill development. I love solving problems creatively and effectively, and I strive to use my skills in electronics and technology to make a positive impact. Working with teams and collaborating with stakeholders is something I enjoy and excel at. Over the years, I've trained multiple batches, developed training content, and conducted workshops and coaching sessions aimed at improving productivity and performance. I'm passionate about continuous learning and development, and I'm confident in my ability to adapt and grow in any technological environment.

Arthi Aswini Bai D

Instructional Designer, Online Trainer, Content Designer, +2

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Hi, I'm Arthi Aswini Bai, an experienced senior trainer with a strong background in process training and skill development. I love solving problems creatively and effectively, and I strive to use my skills in electronics and technology to make a positive impact. Working with teams and collaborating with stakeholders is something I enjoy and excel at. Over the years, I've trained multiple batches, developed training content, and conducted workshops and coaching sessions aimed at improving productivity and performance. I'm passionate about continuous learning and development, and I'm confident in my ability to adapt and grow in any technological environment.…Hi, I'm Arthi Aswini Bai, an experienced senior trainer with a strong background in process training and skill development. I love solving problems creatively and effectively, and I strive to use my skills in electronics and technology to make a positive impact. Working with teams and collaborating with stakeholders is something I enjoy and excel at. Over the years, I've trained multiple batches, developed training content, and conducted workshops and coaching sessions aimed at improving productivity and performance. I'm passionate about continuous learning and development, and I'm confident in my ability to adapt and grow in any technological environment.

Available to hire

Hi, I’m Arthi Aswini Bai, an experienced senior trainer with a strong background in process training and skill development. I love solving problems creatively and effectively, and I strive to use my skills in electronics and technology to make a positive impact. Working with teams and collaborating with stakeholders is something I enjoy and excel at.

Over the years, I’ve trained multiple batches, developed training content, and conducted workshops and coaching sessions aimed at improving productivity and performance. I’m passionate about continuous learning and development, and I’m confident in my ability to adapt and grow in any technological environment.

Skills

Microsoft Office

Presentation Design

Microsoft Excel

Experience Level

Microsoft Office

Intermediate

Presentation Design

Intermediate

Microsoft Excel

Intermediate

Language

English

Advanced

Tamil

Intermediate

Telugu

Intermediate

Work Experience

Senior Trainer at Q Conneqt – IndusInd – Collection

November 1, 2024 - Present

Conducted Training Need Analysis to identify gaps through feedback and performance analysis. Delivered training sessions, workshops, and coaching for skill development. Collaborated with stakeholders including business leaders and subject matter experts for process improvement and relationship building. Maintained accurate records, tracked training metrics, and provided reports to stakeholders.

Process Trainer at Teleperformance – SBI Process - Voice and Email with International client

November 1, 2024 - August 1, 2025

Developed content based on SOP to meet client requirements. Designed and delivered training programs for email operations. Handled multiple reporting tasks and presented reports to clients. Trained batches to meet throughput and key result areas. Planned sessions based on Training Needs Analysis to achieve daily productivity goals. Assisted in content development, tracked training metrics, and evaluated effectiveness.

Process Trainer at Conneqt Business Solution Limited for Canara Process

January 1, 2023 - August 1, 2025

Trained multiple batches achieving targets. Conducted Training Needs Analysis sessions, soft skills sessions, and dedicated support for bottom quartile performers per stakeholder inputs. Delivered accurate and verified product and process knowledge. Developed sales campaigns and potential customer identification. Facilitated workshops and coaching sessions.

Customer Support Executive at Conneqt Business Solution Limited for Canara Process

July 1, 2021 - August 1, 2025

Provided account information and assisted customers with transaction failures and procedures. Assisted customers with multiple product-related information. Resolved customer queries and raised complaints concerning customer issues.