I'm Miranda Manning, a learning and development professional with almost 20 years of experience in facilitation and instructional design across healthcare, transportation, lottery and gaming, construction, and regulatory compliance. I thrive on leveraging new technology and innovative approaches to create engaging, effective learning experiences for diverse audiences. Currently, I design and deliver creative learning solutions as an Instructional Designer / Training Consultant with my company - At Your Best. Previously I led operational training and curriculum development at the City of Edmonton, piloted e-learning initiatives with Alberta Government entities, and contributed to Canada Post's Learning & Development programs. I’m passionate about impactful learning that teams can apply immediately to improve performance and outcomes.

Miranda Manning

I'm Miranda Manning, a learning and development professional with almost 20 years of experience in facilitation and instructional design across healthcare, transportation, lottery and gaming, construction, and regulatory compliance. I thrive on leveraging new technology and innovative approaches to create engaging, effective learning experiences for diverse audiences. Currently, I design and deliver creative learning solutions as an Instructional Designer / Training Consultant with my company - At Your Best. Previously I led operational training and curriculum development at the City of Edmonton, piloted e-learning initiatives with Alberta Government entities, and contributed to Canada Post's Learning & Development programs. I’m passionate about impactful learning that teams can apply immediately to improve performance and outcomes.

Available to hire

I’m Miranda Manning, a learning and development professional with almost 20 years of experience in facilitation and instructional design across healthcare, transportation, lottery and gaming, construction, and regulatory compliance. I thrive on leveraging new technology and innovative approaches to create engaging, effective learning experiences for diverse audiences.

Currently, I design and deliver creative learning solutions as an Instructional Designer / Training Consultant with my company - At Your Best. Previously I led operational training and curriculum development at the City of Edmonton, piloted e-learning initiatives with Alberta Government entities, and contributed to Canada Post’s Learning & Development programs. I’m passionate about impactful learning that teams can apply immediately to improve performance and outcomes.

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Language

English
Fluent
French
Beginner
Spanish; Castilian
Beginner

Work Experience

Instructional Designer / Training Consultant at Your Best
October 1, 2021 - Present
Providing unique and creative learning solutions to meet client needs while focusing on the learning experience. Providing eLearning design and development to clients in health care, transportation, lottery and gaming, and construction-based industries as well as compliance training for regulatory bodies.
Program Manager, Operational Training / Waste Services at City of Edmonton
January 1, 2018 - May 1, 2021
Completed operational training needs assessment; Developed training strategy and three-year training plan; Developed technical training recertification process; Developed quantitative and qualitative evaluations for operational training and recertification; Created processes and procedures; Training records cleanup and training matrix completion; Developed vendor training process; Provided analysis and recommendations to continuously improve training services.
Supervisor, Operational Curriculum Design & Development / Fleet & Facility Services at City of Edmonton
January 1, 2018 - May 1, 2021
Led team of technical skills trainers to deliver technical training; Ensured proactive scheduling and delivery of technical training; Coached and mentored trainers in course design, development and facilitation; Development of quantitative and qualitative evaluations for scenario/simulation training; Created processes and procedures; Monitored KPIs; Provided analysis and reporting to continuously improve training service.
Curriculum Designer at Government of Alberta – Justice & Solicitor General
July 1, 2016 - January 1, 2018
Assessed Sheriff training program, identified gaps and priorities for design/redesign; Developed and evaluated scenario training; Implemented Sheriff Recruit Training eLearning; Created project processes and supporting sub-processes and documents; Proposed and piloted VR technology and interactive digital textbooks with knowledge/self-check activities.
Training & Development Specialist at ATCO Electric
March 1, 2012 - November 1, 2015
Designed and developed project management-based courses; Negotiated and managed contracts with external vendors for training delivery; Collaborated on project to move training records to a new LMS; Developed eLearning courseware.
Superintendent, Learning & Development at Canada Post Corporation
April 1, 2006 - January 1, 2012
Supervised a team of training consultants across three provinces/territories; Mentored and coached new instructors in classroom facilitation skills; Developed and implemented a training strategy for Postal Transformation to ensure 100% compliance; Liaised with stakeholders regularly to ensure needs were being met; Streamlined data management processes to increase efficiency and utilize technology more effectively; Managed budget to ensure compliance.
Training Consultant at Canada Post Corporation
April 1, 2006 - January 1, 2012
Designed, developed and delivered supervisor workshops; Delivered national courses to supervisors, managers and unionized employees; Assessed and certified employees for forklift operation.

Education

Certificate in Adult and Continuing Education (CACE) with Distinction at University of Alberta, Faculty of Extension
January 11, 2030 - December 12, 2025
Management Development Certificate with Distinction at University of Alberta, Faculty of Extension
January 11, 2030 - December 12, 2025
Human Resources Management Certificate with Distinction at University of Alberta, Faculty of Extension
January 11, 2030 - December 12, 2025
Organizational Change Management Certificate with Distinction at Mount Royal University, Faculty of Extension
January 11, 2030 - December 12, 2025
Bachelor of Science with Specialization at University of Alberta
January 11, 2030 - December 12, 2025
MBTI Level I & II Licensed Practitioner at Myers-Briggs Type Indicator
January 11, 2030 - December 12, 2025
UI/UX Certificate (Pending Completion Fall 2026) at University of Alberta, Faculty of Extension
January 8, 2024 - December 18, 2026

Qualifications

UI/UX Certificate (Pending Completion Fall 2026)
January 11, 2030 - December 12, 2025
Certificate in Adult and Continuing Education (CACE) with Distinction
January 11, 2030 - December 12, 2025

Industry Experience

Government, Education, Healthcare, Real Estate & Construction, Gaming, Professional Services, Transportation & Logistics, Energy & Utilities, Software & Internet