I am a results-driven leader with over 20 years of experience in customer service, sales, and operations at Fortune 500 companies. I excel in SaaS and digital content creation, copywriting, website management, music, and video production, and I maintain a YouTube channel with over 170k subscribers and 95 million views. Certified by Google, Jelly Academy, and Meta in Digital Marketing. I thrive on building growth engines, scaling teams, and delivering customer value through data-driven strategies across growth, sales, and content, working with cross-functional founding teams to drive brand visibility and global lead generation.…

Boyd Pham

I am a results-driven leader with over 20 years of experience in customer service, sales, and operations at Fortune 500 companies. I excel in SaaS and digital content creation, copywriting, website management, music, and video production, and I maintain a YouTube channel with over 170k subscribers and 95 million views. Certified by Google, Jelly Academy, and Meta in Digital Marketing. I thrive on building growth engines, scaling teams, and delivering customer value through data-driven strategies across growth, sales, and content, working with cross-functional founding teams to drive brand visibility and global lead generation.…

Available to hire

I am a results-driven leader with over 20 years of experience in customer service, sales, and operations at Fortune 500 companies. I excel in SaaS and digital content creation, copywriting, website management, music, and video production, and I maintain a YouTube channel with over 170k subscribers and 95 million views. Certified by Google, Jelly Academy, and Meta in Digital Marketing.

I thrive on building growth engines, scaling teams, and delivering customer value through data-driven strategies across growth, sales, and content, working with cross-functional founding teams to drive brand visibility and global lead generation.

See more

Language

English
Fluent

Work Experience

Head of Growth & Sales at Meera nda AI (A Microsoft Partner)
August 1, 2025 - Present
Fractional lead on growth, sales, and content strategy functions; partnered with the founding team to drive brand visibility and global lead generation for SaaS offerings.
Senior Director, Client Solutions at LBM IV.com
November 1, 2021 - July 1, 2024
Led national key accounts, drove contract renewals, increased retention, and grew revenue through strategic relationship management and customer engagement across the client portfolio.
Regional Director of Operations at Canteen Canada (Canteen Canada Division)
September 1, 2020 - November 1, 2021
Led the BC branch to achieve the highest sales performance while spearheading the successful integration of seven regional acquisitions to support scalable growth and operational alignment.
Vice President, Operations at Wosks Coffee Service Ltd.
April 1, 2018 - September 1, 2020
Led a team of 50 staff while streamlining processes across purchasing, warehousing, logistics, and delivery operations to improve efficiency and service quality.
Operations Manager at Wosks Coffee Service Ltd.
March 31, 2012 - March 31, 2018
Implemented national partnerships with major clients like Amazon, Microsoft, and HSB C; developed and executed comprehensive policies and established the company website.
Customer Service Representative at Wosks Coffee Service Ltd.
March 30, 2007 - March 30, 2012
Managed key accounts and performed inside sales.

Education

Associate of Arts Degree at Langara College
January 1, 1999 - June 1, 2005
Digital Marketing Certification at Jelly Academy
February 1, 2024 - April 1, 2024
High School Diploma at Chilliwack Senior Secondary School
September 1, 1995 - June 1, 1998

Qualifications

Google Ads Certification (Search & Display), Analytics 4
February 1, 2024 - November 28, 2025
Meta Certified Digital Marketing Associate
February 1, 2024 - November 28, 2025
Hootsuite Social Media Marketing Certification
February 1, 2024 - November 28, 2025
Semrush Content Marketing & SEO Fundamentals
February 1, 2024 - November 28, 2025
Mailchimp Foundations & Email Automation
February 1, 2024 - November 28, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Other
    paper Le Beau Monde IV

    A YouTube Channel focused on the creation and curation of digital content. Includes pop culture compilations, hip-hop music videos, 4K POV nature walks, coloring videos and more!

    paper Seriously Profitable Vending

    A series of long-form and short-form videos for a Skool Community Member teaching entrepreneurs on how to run a profitable vending business.

    YouTube Channel: