Hi there! I’m Bilal Muhammad, an AI Engineer focused on AI automation, machine learning, and prompt engineering. I design and deploy AI-powered workflows, chatbots, and automation systems to boost operational efficiency and improve user experiences, backed by a BA in Digital Media & Communications. I’ve delivered scalable AI solutions in collaboration with stakeholders, from building an AI-powered customer support chatbot that reduced response times by 40% to developing automated feedback loops and no-code/low-code tools that accelerate decision making and product development. I enjoy blending technical execution with process optimization and user-centered design to create measurable impact.

Bilal Muhammad

Hi there! I’m Bilal Muhammad, an AI Engineer focused on AI automation, machine learning, and prompt engineering. I design and deploy AI-powered workflows, chatbots, and automation systems to boost operational efficiency and improve user experiences, backed by a BA in Digital Media & Communications. I’ve delivered scalable AI solutions in collaboration with stakeholders, from building an AI-powered customer support chatbot that reduced response times by 40% to developing automated feedback loops and no-code/low-code tools that accelerate decision making and product development. I enjoy blending technical execution with process optimization and user-centered design to create measurable impact.

Available to hire

Hi there! I’m Bilal Muhammad, an AI Engineer focused on AI automation, machine learning, and prompt engineering. I design and deploy AI-powered workflows, chatbots, and automation systems to boost operational efficiency and improve user experiences, backed by a BA in Digital Media & Communications.

I’ve delivered scalable AI solutions in collaboration with stakeholders, from building an AI-powered customer support chatbot that reduced response times by 40% to developing automated feedback loops and no-code/low-code tools that accelerate decision making and product development. I enjoy blending technical execution with process optimization and user-centered design to create measurable impact.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Automotive Marketing Photographer at BMW
April 1, 2024 - Present
Captured and edited automotive photography for BMW marketing campaigns; collaborated with design and marketing teams to deliver on-brand visuals; planned shoots, managed lighting, and performed post-production to maintain brand standards.
Media Producer at WRVS
August 1, 2021 - May 1, 2024
Led end-to-end media production operations, including shooting, audio, and post-production; coordinated with stakeholders to deliver high-quality content on schedule; ensured consistency across media assets.
Social Media Specialist at Crunchy Bites
March 1, 2024 - August 1, 2025
Produced AI-assisted content to scale creative output; analyzed platform trends and performance metrics; managed content calendars and aligned campaigns with branding goals; applied data-driven insights to optimize messaging.

Education

BA in Digital Media & Communications at Elizabeth City State University
January 11, 2030 - December 19, 2025
AI Automation Certification at Triple Ten
January 11, 2030 - December 19, 2025

Qualifications

AI Automation Certification
January 11, 2030 - December 19, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Other