I am an IT professional with experience in web development, IT support, and systems troubleshooting. I am a strong communicator skilled at supporting users of varying technical ability to deliver clear solutions, and maintaining reliable systems. I have worked with e-commerce platforms, cloud tools, and customer-focused technical support. I enjoy building reliable, scalable solutions and collaborating with teams to deliver value.

Brent Thomson

I am an IT professional with experience in web development, IT support, and systems troubleshooting. I am a strong communicator skilled at supporting users of varying technical ability to deliver clear solutions, and maintaining reliable systems. I have worked with e-commerce platforms, cloud tools, and customer-focused technical support. I enjoy building reliable, scalable solutions and collaborating with teams to deliver value.

Available to hire

I am an IT professional with experience in web development, IT support, and systems troubleshooting. I am a strong communicator skilled at supporting users of varying technical ability to deliver clear solutions, and maintaining reliable systems.

I have worked with e-commerce platforms, cloud tools, and customer-focused technical support. I enjoy building reliable, scalable solutions and collaborating with teams to deliver value.

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Skills

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

ICT Freelancer at 2B Technical Solutions
December 1, 2024 - April 1, 2026
Delivered IT support across multiple client engagements; built and launched the Australian version of the NZ Victory Knives e-commerce site within a restrictive CMS, applying SEO, integrating centralized inventory and databases, implementing payments and shipping workflows, and ensuring WCAG 2.1 AA accessibility.
Temporary Worker at Tribe Brewery
October 1, 2024 - November 1, 2024
Supported high-volume production, restocked labeling and carton machines, conducted quality inspections of cartons and bottles, documented results, maintained equipment cleanliness, and safely transported pallets using pallet jacks and forklift.
Packer at Australian liquor marketers
March 1, 2024 - April 30, 2024
Assembled and wrapped pallets using a ride-on pallet jack and a voice-to-pick headset, optimising weight distribution and pallet footprint to improve load stability and efficiency during truck loading.
Website Developer / Warehouse Manager at Hunt Gather Grow / Tawonga Distributions
July 1, 2020 - November 1, 2022
Designed, launched, and maintained both a custom e-commerce and wholesale platforms; optimised product listings and implemented SEO strategies that improved site discoverability and sales. Integrated third-party sale platforms and an accounting system, streamlined inventory and order fulfillment workflows, and authored user-friendly training documentation for sales teams.
Website Developer at The Australian Association of Mathematics Teachers Inc
January 1, 2020 - March 1, 2020
Redesigned the website’s front-end to improve usability and accessibility, and implemented a file download system for instructional materials; maintained and fixed JavaScript-based online mathematics quiz games.
Website Developer at AnyServices2580
August 1, 2019 - January 1, 2020
Built a handyman website with a custom online quote-booking system and increased market visibility through SEO best practices.
Website Developer at The Burra Community Association
July 1, 2014 - December 1, 2014
Led the design and implementation of a pre-HTML5 content management system with a simplified user-friendly management interface for elderly community members to post local news and images.

Education

Bachelor of IT and Commerce at University of Canberra
January 11, 2030 - January 1, 2019
Diploma of Software Development at Canberra Institute of Technology
January 11, 2030 - January 1, 2014
Certificate IV of System Analysis and Design at Canberra Institute of Technology
January 11, 2011 - December 26, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Retail

Skills

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more