I am a results-driven marketing professional and creative designer with over 12 years of experience in digital marketing and 8 years in leadership roles. I lead social media and digital content strategy for Fred Olsen Travel, overseeing six brands and a team of three. I thrive in dynamic environments where innovation and storytelling drive brand growth. My strengths span the Adobe Creative Suite, content production, CRM, SEO, and paid media, allowing me to craft consistent messaging across channels and maximize ROI. I’m passionate about storytelling, brand growth, and collaborative leadership, and I relish turning insights into engaging campaigns that resonate with audiences.

Charlotte May

I am a results-driven marketing professional and creative designer with over 12 years of experience in digital marketing and 8 years in leadership roles. I lead social media and digital content strategy for Fred Olsen Travel, overseeing six brands and a team of three. I thrive in dynamic environments where innovation and storytelling drive brand growth. My strengths span the Adobe Creative Suite, content production, CRM, SEO, and paid media, allowing me to craft consistent messaging across channels and maximize ROI. I’m passionate about storytelling, brand growth, and collaborative leadership, and I relish turning insights into engaging campaigns that resonate with audiences.

Available to hire

I am a results-driven marketing professional and creative designer with over 12 years of experience in digital marketing and 8 years in leadership roles. I lead social media and digital content strategy for Fred Olsen Travel, overseeing six brands and a team of three. I thrive in dynamic environments where innovation and storytelling drive brand growth.

My strengths span the Adobe Creative Suite, content production, CRM, SEO, and paid media, allowing me to craft consistent messaging across channels and maximize ROI. I’m passionate about storytelling, brand growth, and collaborative leadership, and I relish turning insights into engaging campaigns that resonate with audiences.

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Language

English
Fluent

Work Experience

Social Media Manager at Fred. Olsen Travel
January 1, 2022 - November 6, 2025
Lead multi-brand social media strategy across six brands, plan and execute campaigns, create content, schedule posts, analyse performance, and manage paid media. Mentored a small team and collaborated with in-house teams to drive automation and efficiency.
Digital Account Executive at Fred. Olsen Travel
June 1, 2019 - November 6, 2025
Managed digital advertising and CRM-driven initiatives, supporting cross-brand campaigns and performance reporting.
Digital Marketing Executive at Fred. Olsen Travel
June 1, 2019 - June 1, 2019
Contributed to digital marketing activities, campaign planning, content coordination, and analytics to optimise brand performance.
Digital Marketing Assistant at Gibbons Enginerring Group Ltd
July 1, 2016 - July 1, 2016
Supported digital marketing activities, social content development, and campaign execution across channels.
Internship Press Assistant at Camden Arts Centre
October 31, 2011 - October 31, 2011
Assisted press and communications activities for exhibitions and events.
Publications & Photography Assistant at Kerrang! Magazine
October 1, 2008 - November 6, 2025
Supported publications workflow and photography coordination.
Social Media Manager at Fred Olsen Travel
January 1, 2022 - Present
Lead social media strategy and management across all digital channels to enhance brand engagement and audience growth. Create, curate, and manage content across platforms; optimise advertising campaigns; manage presence across 12 in-house brands; schedule posts; monitor, respond, and foster community engagement; analyse metrics and ROI; support product launches and events; ensure brand voice consistency.
Digital Account Executive at Fred Olsen Travel
June 1, 2019 - Present
Managed digital marketing activities for key accounts, translating brand strategies into actionable plans; developed brand guidelines; collaborated with marketing teams; managed online marketing budgets; optimized campaigns across email, social, and search; tracked ROI.
Digital Marketing Executive at Gibbons Engineering Group Ltd
July 4, 2016 - June 1, 2019
Planned and executed multi-brand email campaigns, supported SEO and paid search, created content for blogs, banners, and promotions; managed website updates; oversaw Google Analytics; supported e-commerce via Amazon; produced design graphics and assets using Adobe Photoshop and WordPress.
Digital Marketing Assistant at Gibbons Engineering Group Ltd
July 1, 2013 - July 1, 2016
Managed and maintained online and social media platforms; conducted SEO updates; executed B2B and B2C marketing campaigns; monitored Google AdWords campaigns; developed e-commerce strategy via Amazon; created infographics, visuals, videos, adverts, brochures, and company magazine content; used Photoshop, HTML, and WordPress daily.

Education

Diploma in Art History - Northern Renaissance at Oxford University
January 1, 2014 - April 1, 2014
Diploma in Art History - Italian Renaissance at Oxford University
January 1, 2013 - April 1, 2013
BA Hons Fine Art at Norwich University of the Arts
January 1, 2008 - January 1, 2011
Diploma in Art History - Northern Renaissance at Oxford University
January 1, 2014 - April 1, 2014
Diploma in Art History - Italian Renaissance at Oxford University
January 1, 2013 - April 1, 2013
BA (Hons) Fine Art, 2:1 at Norwich University of the Arts
January 1, 2008 - January 1, 2011
A Levels: Art, History, English Literature at Philip Morant SixthForm College
January 1, 2006 - January 1, 2008
GCSEs including Art, History, English, Geography, Science at Philip Morant School
January 1, 2001 - January 1, 2006

Qualifications

Certified Digital Marketing Specialist
January 1, 2022 - June 1, 2022
Google Adwords Course
December 12, 2019 - December 12, 2019
Introduction to Marketing Course
March 1, 2016 - March 1, 2016
Visual & Graphic Design Course
June 1, 2016 - June 1, 2016
Social Media Marketing Course
March 1, 2015 - March 1, 2015
Certified Digital Marketing Specialist (Social Media)
January 1, 2022 - June 1, 2022
Google Adwords Course
December 12, 2019 - January 9, 2026
Introduction to Marketing
March 1, 2016 - January 9, 2026
Visual & Graphic Design
June 1, 2016 - January 9, 2026
Social Media Marketing
March 1, 2015 - January 9, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Software & Internet, Retail