I am a hardworking and caring individual whose passion is going the extra mile to make the customer experience the best it can be, and to ensure they leave with a smile. I am highly organized, and my time-management has become highly tuned.

Charlotte Stout

I am a hardworking and caring individual whose passion is going the extra mile to make the customer experience the best it can be, and to ensure they leave with a smile. I am highly organized, and my time-management has become highly tuned.

Available to hire

I am a hardworking and caring individual whose passion is going the extra mile to make the customer experience the best it can be, and to ensure they leave with a smile.

I am highly organized, and my time-management has become highly tuned.

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Language

English
Fluent

Work Experience

Digital Marketing at Stout Digital Marketing
September 1, 2025 - Present
Running my own Marketing business while on maternity leave; focusing on website design but mainly multi-channel marketing.
Commercial Cleaner at Minster Cleaning, Warrington
March 1, 2024 - January 31, 2025
Cleaning factory spaces and offices during working hours; completing morning cleaning before apprenticeship duties.
Commercial Cleaner at Minster Cleaning
March 1, 2024 - January 31, 2025
Cleaning factory spaces and offices during working hours; managing to do cleaning in the morning before apprenticeship work.
Digital Marketing Apprentice at Arran, Warrington
March 1, 2024 - September 1, 2025
Creating digital marketing resources and content; creating campaigns and data input.
Warehouse Worker at The Jason Group, Middlewich
February 1, 2022 - October 31, 2023
Co-ordinated work in a chemical manufacturing business on the line with a small team; focused on safety and meeting demand.
Warehouse Worker at The Jason Group
February 1, 2022 - October 1, 2023
Co-ordinated working in a chemical manufacturing business, line work with a small team; safety-conscious and collaborative.
Online Shopper at Sainsbury's, Gloucester
August 1, 2021 - July 1, 2022
Multitasking online shopper with IPH targets and helping customers.
Liberations Officer at Hartpury University, Gloucester
November 1, 2020 - July 1, 2023
Organising campaigns, meetings and ensuring equality and accessibility on campus; chair of polocrosse society; organising weekly meets, horse transportation, finances and AGMs.
Freelance Groom at Gloucester
September 1, 2020 - July 1, 2022
Freelance groom to local livery yards; managed yards of over 20 horses on long weekends; feeding and mucking out.
Tattoo Artist at Ink Spot, Warrington
September 1, 2019 - Present
Creating custom artwork and specialising in tattoo designs for customers; improved focus and prioritising.
Tattoo Artist at Ink Spot
September 1, 2019 - Present
Co-ordinated a business alongside the master’s degree; creating custom artwork and tattoo designs; improved focus and prioritising.
Bar Staff at Friars Court, Warrington
June 1, 2019 - September 30, 2020
Bar staff role.
Housekeeper at Hallmark Hotels, Warrington
April 1, 2017 - September 30, 2018
Housekeeping duties.

Education

Multi-Channel Marketer at City and Guilds
March 1, 2024 - September 1, 2025
BSc (Hons) Equine Science with Therapy - 1st Class at Hartpury University
September 1, 2018 - July 1, 2021
MSc Equine Science - Distinction at Hartpury University
September 1, 2021 - July 1, 2023
A-levels at Lymm Sixth Form College
September 1, 2016 - July 1, 2018
GCSEs (10 subjects, including Maths and English) at Lymm High School
September 1, 2011 - July 1, 2016
City & Guilds Multi-Channel Marketer at City and Guilds
March 1, 2024 - September 1, 2025
BSc (Hons) Equine Science with Therapy at Hartpury University
September 1, 2018 - July 1, 2021
MSc Equine Science at Hartpury University
January 11, 2030 - April 24, 2026
A-levels: Product Design; Information Technology; Biology at Lymm Sixth Form College
September 1, 2016 - July 1, 2018
GCSEs at Lymm High School
September 1, 2011 - July 1, 2016

Qualifications

Multi-Channel Marketer (City & Guilds)
March 1, 2024 - April 22, 2026
City & Guilds Multi-Channel Marketer
March 1, 2024 - September 1, 2025

Industry Experience

Professional Services, Media & Entertainment, Education, Retail, Software & Internet, Manufacturing
    Stout Digital Marketing

    I founded Stout Digital Marketing as a freelance venture to support small businesses in building a strong and professional online presence. The focus of the business is on delivering high-quality website design, branding, and social media support for clients who may not have in-house marketing expertise.
    The goal of this project was to help small businesses increase visibility, build trust with their audience, and generate enquiries through clear, effective digital marketing strategies.
    I was responsible for the full end-to-end process, including brand development, website design, and content creation. This involved designing and building websites using Wix Studio, creating branded visuals and marketing materials in Canva, and developing social media content tailored to each client’s audience and goals.
    As part of this work, I created structured website layouts, including service pages, portfolio sections, and contact flows designed to improve user experience and conversions. I also supported clients with social media messaging, ensuring their content was consistent, engaging, and aligned with their brand identity.
    Through this project, I developed strong skills in client communication, project management, and translating business needs into effective digital solutions. I also began integrating AI tools into my workflow to support content creation, idea generation, and improve efficiency.
    Tools and platforms used included Wix Studio, Canva, and AI tools for content and design support.

    Individually led multiple multi-channel digital marketing campaign for a B2B pipeline supplier.

    As the sole marketer I worked on many campaigns for this company.

    The objective of the campaign was to drive website traffic, improve social media engagement, and generate new business enquiries through a combination of LinkedIn content, email marketing, and SEO-optimised blog posts.

    I was responsible for planning and executing the content strategy, including creating and scheduling LinkedIn posts, writing blog content aligned with SEO best practices, and producing email campaigns targeted at segmented audiences. I also analysed campaign performance using Google Analytics and email reporting tools, using data insights to refine and optimise content over time.

    The campaign resulted in increased engagement across social media, improved website traffic, and stronger inbound interest from potential customers. Email campaigns achieved strong open and click-through rates, demonstrating effective targeting and messaging.

    Tools and platforms used included Google Analytics, Mailjet, WordPress, Canva, and AI tools to support content creation and planning.