Hi, I’m Chanel Harris. I’m a customer-focused professional with banking experience who is expanding into web development and design. I enjoy translating complex inquiries into smooth, user-friendly experiences and I’m eager to apply HTML, CSS, and JavaScript fundamentals to real-world projects. I thrive in collaborative environments and love learning new tools to enhance both functionality and aesthetics. I’m driven, detail-oriented, and curious about how people interact with technology. I’ve built a foundation in web technologies (HTML, CSS, JavaScript) and I’m exploring WordPress, Shopify, Figma, and related tools to create practical, engaging solutions for users and clients alike.…

Chanel Harris

Hi, I’m Chanel Harris. I’m a customer-focused professional with banking experience who is expanding into web development and design. I enjoy translating complex inquiries into smooth, user-friendly experiences and I’m eager to apply HTML, CSS, and JavaScript fundamentals to real-world projects. I thrive in collaborative environments and love learning new tools to enhance both functionality and aesthetics. I’m driven, detail-oriented, and curious about how people interact with technology. I’ve built a foundation in web technologies (HTML, CSS, JavaScript) and I’m exploring WordPress, Shopify, Figma, and related tools to create practical, engaging solutions for users and clients alike.…

Available to hire

Hi, I’m Chanel Harris. I’m a customer-focused professional with banking experience who is expanding into web development and design. I enjoy translating complex inquiries into smooth, user-friendly experiences and I’m eager to apply HTML, CSS, and JavaScript fundamentals to real-world projects. I thrive in collaborative environments and love learning new tools to enhance both functionality and aesthetics.

I’m driven, detail-oriented, and curious about how people interact with technology. I’ve built a foundation in web technologies (HTML, CSS, JavaScript) and I’m exploring WordPress, Shopify, Figma, and related tools to create practical, engaging solutions for users and clients alike.

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Skills

Experience Level

Adobe Illustrator
Intermediate
Adobe Photoshop
Intermediate
CSS
Intermediate
Figma
Intermediate
HTML5
Intermediate
JavaScript
Intermediate
Web Design
Intermediate
Adobe Premiere Pro
Intermediate
GitHub CoPilot
Intermediate
PHP
Intermediate
Bootstrap
Intermediate
MySQL
Intermediate
Python
Intermediate
Shopify
Intermediate
SQL
Intermediate
WordPress
Intermediate
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Language

English
Fluent

Work Experience

Customer Care Representative at Founder, NC
August 1, 2024 - Present
Handle customer inquiries via phone, chat, or email by providing product/service/account information, and resolve concerns to ensure customers’ satisfaction.
New Hire Mentor at PNC Bank
February 1, 2024 - October 23, 2025
Coached, facilitated, and supervised teams of new hires onboarding into exceptional care agents, and understood company policies and best practices.
Customer Care Representative at PNC Bank
February 1, 2024 - October 23, 2025
Performed first-level tasks and maintenance based on customer needs while managing risks and ensuring each customer has an exceptional experience.

Education

Certificate in HTML, CSS & JavaScript Fundamentals at Ch egg Skills, NC
August 1, 2023 - January 1, 2024
Certificate in Banking Fundamentals at Philadelphia OIC, PA
September 1, 2017 - December 1, 2017
Business and Accounting at Cheyney University & Community College of Philadelphia, PA
August 1, 2002 - June 1, 2004

Qualifications

Certificate in Banking Fundamentals (PNC Training)
September 1, 2017 - December 1, 2017
Certificate in HTML, CSS & JavaScript Fundamentals
August 1, 2023 - January 1, 2024
Business and Accounting
August 1, 2002 - June 1, 2004

Industry Experience

Financial Services, Professional Services, Retail
    paper Professional Business Website Template

    A clean, modern, and fully responsive business website template built with HTML5, CSS3 and vanilla JavaScript. Perfect for consulting firms, professional services, and corporate websites.

    Please view here:
    https://www.twine.net/signin

    paper Web Dev Journey

    This is my first HTML webpage. A small static site built with plain HTML, CSS, and vanilla JavaScript. It is intended as a beginner- friendly educational page with a small editable sandbox, code sample gallery, and responsive layout. The focus on this webpage was not so much the content, but the features and functionality I can implement for a fully responsive webpage.

    Please view here:
    https://www.twine.net/signin