Clair Hilton

Designed and delivered engaging, scalable eLearning and blended learning programs for global audiences, translating complex technical content into accessible formats. Created reusable templates and toolkits, cutting development time by 25% while ensuring design consistency. Enhanced interactivity with simulations, animations, and video to improve learner engagement and knowledge retention. Collaborated with SMEs, managers, and stakeholders to align training objectives with business outcomes and address capability gaps. Administered and optimised the LMS, streamlining enrolment, reporting, and user experience across regions. Stepped up as Senior Instructional Designer, leading curricula design for employees, customers, and partners; mentoring junior designers; and maintaining quality standards. Drove innovation by evaluating new tools, sharing best practices, and supporting the adoption of more efficient content creation processes.

Co-led LMS implementation and partnered with the Talent Development team to learn the field of learning and development. Coordinated with the Legal department in planning, designing and executing Compliance education across SDL, supported internal clients with content post-editing and tailored learning creation.

Reviewed files and records to obtain information and respond to requests. Identified and solved technical issues while managing training content uploads into MyLX.