Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Clair Hilton. I ’m a Learning & Development professional with 13+ years at RWS, a world-leading technology-enabled language solutions provider. Over the years, I’ve progressed through support, talent development, and learning design. For the last four years, I’ve been an Instructional Designer, with the past six months stepping into Senior Instructional Designer responsibilities to broaden leadership, mentoring, and LMS strategy. I have designed scalable eLearning and blended programs for global audiences, translating complex technical content into accessible formats. I collaborated with SMEs, managers, and stakeholders to align training with business outcomes, administer LMS across regions, and continuously explored new tools to improve engagement and efficiency. I’m passionate about mentoring, sharing best practices, and delivering high-quality, measurable learning experiences.…Hi, I’m Clair Hilton. I ’m a Learning & Development professional with 13+ years at RWS, a world-leading technology-enabled language solutions provider. Over the years, I’ve progressed through support, talent development, and learning design. For the last four years, I’ve been an Instructional Designer, with the past six months stepping into Senior Instructional Designer responsibilities to broaden leadership, mentoring, and LMS strategy. I have designed scalable eLearning and blended programs for global audiences, translating complex technical content into accessible formats. I collaborated with SMEs, managers, and stakeholders to align training with business outcomes, administer LMS across regions, and continuously explored new tools to improve engagement and efficiency. I’m passionate about mentoring, sharing best practices, and delivering high-quality, measurable learning experiences.

Clair Hilton

Instructional Designer, Designer, Content Creator, +2





Hi, I’m Clair Hilton. I ’m a Learning & Development professional with 13+ years at RWS, a world-leading technology-enabled language solutions provider. Over the years, I’ve progressed through support, talent development, and learning design. For the last four years, I’ve been an Instructional Designer, with the past six months stepping into Senior Instructional Designer responsibilities to broaden leadership, mentoring, and LMS strategy. I have designed scalable eLearning and blended programs for global audiences, translating complex technical content into accessible formats. I collaborated with SMEs, managers, and stakeholders to align training with business outcomes, administer LMS across regions, and continuously explored new tools to improve engagement and efficiency. I’m passionate about mentoring, sharing best practices, and delivering high-quality, measurable learning experiences.…Hi, I’m Clair Hilton. I ’m a Learning & Development professional with 13+ years at RWS, a world-leading technology-enabled language solutions provider. Over the years, I’ve progressed through support, talent development, and learning design. For the last four years, I’ve been an Instructional Designer, with the past six months stepping into Senior Instructional Designer responsibilities to broaden leadership, mentoring, and LMS strategy. I have designed scalable eLearning and blended programs for global audiences, translating complex technical content into accessible formats. I collaborated with SMEs, managers, and stakeholders to align training with business outcomes, administer LMS across regions, and continuously explored new tools to improve engagement and efficiency. I’m passionate about mentoring, sharing best practices, and delivering high-quality, measurable learning experiences.

Available to hire

Hi, I’m Clair Hilton. I
’m a Learning & Development professional with 13+ years at RWS, a world-leading technology-enabled language solutions provider. Over the years, I’ve progressed through support, talent development, and learning design. For the last four years, I’ve been an Instructional Designer, with the past six months stepping into Senior Instructional Designer responsibilities to broaden leadership, mentoring, and LMS strategy.

I have designed scalable eLearning and blended programs for global audiences, translating complex technical content into accessible formats. I collaborated with SMEs, managers, and stakeholders to align training with business outcomes, administer LMS across regions, and continuously explored new tools to improve engagement and efficiency.

I’m passionate about mentoring, sharing best practices, and delivering high-quality, measurable learning experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Work Experience

Global Talent Development Consultant at SDL Plc

December 1, 2016 - November 17, 2025

Co-led LMS implementation and partnered with the Talent Development team to learn the field of learning and development. Coordinated with the Legal department in planning, designing and executing Compliance education across SDL, supported internal clients with content post-editing and tailored learning creation.

Business Applications Support Specialist at SDL Plc

November 1, 2016 - November 1, 2016

Reviewed files and records to obtain information and respond to requests. Identified and solved technical issues while managing training content uploads into MyLX.

Systems Support Administrator at SDL Plc

June 1, 2015 - June 1, 2015

Managed user support requests and administered Salesforce responsibilities such as creating users, profiles, and roles while developing reports and dashboards.

Licencing Administrator at RWS Group

November 1, 2012 - November 1, 2012

Provided daily support for internal and external inquiries regarding software licensing issues and processing sales orders.

Sales Support Administrator at Eclipse Magnetics Ltd

March 1, 2012 - March 1, 2012

Entered sales orders and arranged freight forwarding for export orders and created client invoices on day of dispatch.

Materials Control Supervisor at Universal Components UK Ltd

April 1, 1998 - November 1, 2010

Reviewed suggested orders and raised weekly & monthly purchase orders while managing supplier performance and stock movements.

Instructional Designer at RWS Group

February 15, 2021 - August 31, 2025

Designed and delivered engaging, scalable eLearning and blended learning programs for global audiences, translating complex technical content into accessible formats. Created reusable templates and toolkits, cutting development time by 25% while ensuring design consistency. Enhanced interactivity with simulations, animations, and video to improve learner engagement and knowledge retention. Collaborated with SMEs, managers, and stakeholders to align training objectives with business outcomes and address capability gaps. Administered and optimised the LMS, streamlining enrolment, reporting, and user experience across regions. Stepped up as Senior Instructional Designer, leading curricula design for employees, customers, and partners; mentoring junior designers; and maintaining quality standards. Drove innovation by evaluating new tools, sharing best practices, and supporting the adoption of more efficient content creation processes.