Constanza Hirzel

Available to hire

I'm Constanza Hirzel, a digital instructional designer specializing in AI-enabled experiences and adult learning.

About

I’m Constanza Hirzel, a digital instructional designer specializing in AI-enabled experiences and adult learning. I bring 12+ years of experience designing high-impact learning for busy professionals worldwide, blending instructional design, AI-enabled solutions, and learner-centric experience design to boost engagement and accelerate time-to-competence.

I thrive on experimentation and iteration, with a strong focus on accessibility and data-informed design. I collaborate with SMEs and stakeholders to turn complex content into scalable, effective learning journeys that align with business outcomes and foster meaningful results.

  • 11 years' experience
  • Joined February 2026

Industry experience

  • Healthcare
  • Life Sciences
  • Education
  • Professional Services
  • Media & Entertainment
  • Software & Internet

Work experience

Professional Development & Sabbatical · Self-DirectedFeb 2025 – Oct 2025 · 9 mos

Completed a Professional Diploma in Digital Learning Design, focusing on instructional design, AI-enabled learning experiences, and scalable digital learning ecosystems. Strengthened expertise in generative AI for learning design, learning analytics, and data-driven instructional design.

Learning Strategy & Design Specialist/Program Coordinator · Johnson & Johnson PharmaceuticalsJan 2020 – Dec 2024 · 5 yrs

Led the design and coordination of global leadership programs and on-demand digital learning initiatives, blending eLearning, virtual sessions, and experiential activities for learners across the Americas, EMEA, and APAC. Designed and delivered blended learning programs, developed AI-powered, SCORM/xAPI-compliant eLearning solutions using Articulate Storyline and Rise, driving engagement and reducing training time. Collaborated with SMEs and global stakeholders to ensure accessibility and relevance across regions. Managed end-to-end learning initiatives, coordinating multiple stakeholders, timelines, and delivery formats in fast-paced, iterative environments.

Clinical Operations Learning & Development Trainer · Actelion Pharmaceuticals A.G.Sep 2012 – Jan 2018 · 5 yrs 5 mos

Co-developed and implemented Actelion’s first structured learning ecosystem — building a clear, scalable framework for compliance and professional development later integrated into J&J’s global training strategy. Designed SCORM-compliant eLearning, microlearning, and interactive video modules; led LMS governance, partnering with IT, Quality, and vendors to define user roles, reporting dashboards, and training workflows. Created curriculum architectures and learning pathways aligned with regulatory requirements, therapeutic areas, and business priorities. Introduced learning analytics and completion tracking, improving visibility into learner progress for QA and leadership teams.

Education

CERTIFIED DIGITAL LEARNING PROFESSIONAL · Digital Learning Institute / Glasgow Caledonian University2025
BACHELOR OF SCIENCE IN NURSING · Florida International University2030 – 2007
CERTIFICATE IN TRAINING DELIVERY ( TAP ) · British Institute for L&D2030 – 2017

Certifications and awards· 5

Cornerstone (BUSINESS ADMIN) / EDCAST (CURATOR) / NOVOED (FACILITATOR & SUPER USER) / J&J Internal Training2024 – 2026
CERTIFIED DIGITAL LEARNING PROFESSIONAL2025 – 2026
CERTIFICATE IN TRAINING DELIVERY ( TAP )2017 – 2026
BACHELOR OF SCIENCE IN NURSING2030 – 2007

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