Available to hire
I am a motivated and reliable professional with a strong work ethic and a track record of delivering excellent customer service in fast-paced retail environments. I’m comfortable handling cash, operating POS systems, managing stock, and creating engaging displays while keeping a neat and organised shop floor. I’m a quick learner who values ongoing training and personal development, and I thrive under pressure, collaborating effectively with teams to achieve high standards of professionalism.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Bengali
Intermediate
Work Experience
Sales Assistant at John Lewis & Partners
November 1, 2025 - January 1, 2026Delivered high-quality customer service by assisting customers with product selection and purchases. Operated tills with cash and card transactions, restocked merchandise, and ensured displays were well presented. Prepared items for delivery and supported shop floor cleanliness and product advertising setups.
Customer Service & Cashier at Adeel’s Barber Shop – Bethnal Green, E2
August 1, 2025 - November 1, 2025Opened and closed premises as keyholder. Delivered front-of-house service, greeted clients, managed bookings, and answered enquiries. Handled cash and card transactions via POS; maintained financial records and health & safety standards. Created promotional materials to boost engagement and branding; built strong customer relationships and liaised with suppliers to resolve issues.
Sales Support Worker at Shoe Zone – Hackney
October 1, 2017 - March 1, 2018Assisted customers with purchases and product inquiries, processed payments, refunds, and exchanges. Upsold promotions, replenished stock, managed deliveries, and maintained well-presented merchandise. Resolved customer complaints promptly and supported daily store operations.
Sales Assistant at CeX – Stratford Shopping Centre
March 1, 2017 - April 1, 2017Helped customers with buying, selling, and trading; tested and evaluated products for quality assurance. Processed transactions accurately and kept the sales floor clean and organised to enhance the customer experience.
Education
BA (Hons) Games Development at Ravensbourne University, London
September 6, 2021 - October 30, 2024Level 2 & 3 Creative Media Production & Technology at New City College Hackney Campus
January 1, 2018 - January 1, 2021Level 2 Creative Media at New City College - Tower Hamlets Campus
September 5, 2016 - July 20, 2018Qualifications
Award in Skills for Employment, Training & Personal Development (SIPs)
January 11, 2030 - February 2, 2026Strive Training Hospitality SWAP
January 1, 2025 - February 2, 2026Runner-up, Big Idea Challenge
January 1, 2019 - February 2, 2026Accredited Certificate – Energy Transition Sector
January 1, 2024 - February 2, 2026British Heart Foundation Certificate in Life Saving
January 11, 2030 - February 2, 2026Award in Skills for Employment, Training & Personal Development (SIPs)
January 11, 2030 - February 2, 2026Bank of America Merrill Lynch: Financial Education & Employability Programme
January 11, 2030 - February 2, 2026Industry Experience
Retail, Education, Professional Services, Consumer Goods, Other
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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