I am a motivated and reliable professional with a strong work ethic and a track record of delivering excellent customer service in fast-paced retail environments. I’m comfortable handling cash, operating POS systems, managing stock, and creating engaging displays while keeping a neat and organised shop floor. I’m a quick learner who values ongoing training and personal development, and I thrive under pressure, collaborating effectively with teams to achieve high standards of professionalism.

Samir Hussain

I am a motivated and reliable professional with a strong work ethic and a track record of delivering excellent customer service in fast-paced retail environments. I’m comfortable handling cash, operating POS systems, managing stock, and creating engaging displays while keeping a neat and organised shop floor. I’m a quick learner who values ongoing training and personal development, and I thrive under pressure, collaborating effectively with teams to achieve high standards of professionalism.

Available to hire

I am a motivated and reliable professional with a strong work ethic and a track record of delivering excellent customer service in fast-paced retail environments. I’m comfortable handling cash, operating POS systems, managing stock, and creating engaging displays while keeping a neat and organised shop floor. I’m a quick learner who values ongoing training and personal development, and I thrive under pressure, collaborating effectively with teams to achieve high standards of professionalism.

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Language

English
Fluent
Bengali
Intermediate

Work Experience

Sales Assistant at John Lewis & Partners
November 1, 2025 - January 1, 2026
Delivered high-quality customer service by assisting customers with product selection and purchases. Operated tills with cash and card transactions, restocked merchandise, and ensured displays were well presented. Prepared items for delivery and supported shop floor cleanliness and product advertising setups.
Customer Service & Cashier at Adeel’s Barber Shop – Bethnal Green, E2
August 1, 2025 - November 1, 2025
Opened and closed premises as keyholder. Delivered front-of-house service, greeted clients, managed bookings, and answered enquiries. Handled cash and card transactions via POS; maintained financial records and health & safety standards. Created promotional materials to boost engagement and branding; built strong customer relationships and liaised with suppliers to resolve issues.
Sales Support Worker at Shoe Zone – Hackney
October 1, 2017 - March 1, 2018
Assisted customers with purchases and product inquiries, processed payments, refunds, and exchanges. Upsold promotions, replenished stock, managed deliveries, and maintained well-presented merchandise. Resolved customer complaints promptly and supported daily store operations.
Sales Assistant at CeX – Stratford Shopping Centre
March 1, 2017 - April 1, 2017
Helped customers with buying, selling, and trading; tested and evaluated products for quality assurance. Processed transactions accurately and kept the sales floor clean and organised to enhance the customer experience.

Education

BA (Hons) Games Development at Ravensbourne University, London
September 6, 2021 - October 30, 2024
Level 2 & 3 Creative Media Production & Technology at New City College Hackney Campus
January 1, 2018 - January 1, 2021
Level 2 Creative Media at New City College - Tower Hamlets Campus
September 5, 2016 - July 20, 2018

Qualifications

Award in Skills for Employment, Training & Personal Development (SIPs)
January 11, 2030 - February 2, 2026
Strive Training Hospitality SWAP
January 1, 2025 - February 2, 2026
Runner-up, Big Idea Challenge
January 1, 2019 - February 2, 2026
Accredited Certificate – Energy Transition Sector
January 1, 2024 - February 2, 2026
British Heart Foundation Certificate in Life Saving
January 11, 2030 - February 2, 2026
Award in Skills for Employment, Training & Personal Development (SIPs)
January 11, 2030 - February 2, 2026
Bank of America Merrill Lynch: Financial Education & Employability Programme
January 11, 2030 - February 2, 2026

Industry Experience

Retail, Education, Professional Services, Consumer Goods, Other