Cynthia Addae

Available to hire

Hi, I'm Cynthia Addae, a Digital Marketing Specialist passionate about turning ideas into engaging content and campaigns.

About

Hi, I’m Cynthia Addae, a Digital Marketing Specialist passionate about turning ideas into engaging content and campaigns. I specialize in social media management, content creation and scheduling, digital advertising (paid ads), SEO, SMS marketing, and email marketing, all aimed at growing brand awareness and audience engagement.

I’m detail-oriented, adaptable, and eager to learn. I thrive in data-driven digital marketing strategies and enjoy collaborating with teams to deliver measurable results that support business goals.

  • 4 years' experience
  • Joined February 2026

Languages

  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Other

Work experience· 5 roles

Digital Marketing Specialist · SMM Digital GlobalJan 2026 – Present · 11 mos

Developing, implementing, and managing online marketing campaigns that promote a brand’s products or services. Optimizing website content, performing keyword research, and managing technical SEO to improve organic search ranking. Launching and managing paid ad campaigns on platforms like Google Ads and Meta (Facebook/Instagram) to drive immediate traffic and conversions. Creating content calendars, scheduling posts, and engaging with followers to build a strong online community.

Administrative Officer · Ministry of Defense Civilian EstablishmentFeb 2024 – Jan 2026 · 2 yrs

Executed core administrative tasks to ensure the uninterrupted delivery of military training schedules.

Relationship Officer · Imperial General Assurance, CantonmentsAug 2022 – Feb 2024 · 1 yr 7 mos

Cultivated and managed high-value client relationships through strategic account development and personalized outreach. Streamlined end-to-end claim processing workflows, reducing average settlement time by 30% while maintaining a 98% accuracy rate. Boosted client retention by 20% through tailored loyalty programs and enhanced post-sale support.

Relationship Officer · Imperial General AssuranceAug 2022 – Feb 2024 · 1 yr 7 mos
Admissions Officer · Intake EducationMar 2022 – Aug 2022 · 6 mos

Education

Certificate in Digital Marketing · Digital Marketing Skill Institute2025 – 2026
B.S.C In Earth Science · University of Ghana2013 – 2017

Certifications and awards

Digital Marketing Skills / Digital Marketing Professional Certified2025 – 2026
Digital Marketing Fundamentals2025 – 2026
Social Media Management and AI2025 – 2026

learnt how to use different digital marketing tools to grow social media accounts, analyze profiles and that of competitors as well as schedule contents for distribution across multiple platforms.

Social Media Advertising2025 – 2026

I learnt the basics and advanced techniques of setting up ad accounts on social media platforms as well as advertising on them.

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