Available to hire
Hi, I’m Jennifer L. Thompson, a Senior Instructional and Multimedia Designer based in Frederick, Maryland. I help organizations create engaging, AI-enabled e-learning experiences using tools like Articulate Storyline, Rise, Camtasia, and the Adobe Creative Cloud to deliver content that aligns with objectives and regulatory standards. My focus is on designing interactive, accessible training that boosts learner engagement and performance.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Sr. Instructional Designer/Multimedia Designer at Boston Scientific
August 1, 2024 - November 1, 2025Developed global compliance and onboarding eLearning programs utilizing Articulate Storyline 360, Rise, and Camtasia. All courses were carefully designed to correspond with specific learning objectives, ensuring compliance with organizational standards and regulatory guidelines. Enhanced learner engagement and knowledge retention by optimizing instructional materials, contributing to a 25% increase in overall course completion rates. Analyzed learner engagement metrics to identify opportunities for program improvement and incorporated interactive elements throughout the eLearning courses.
eLearning Developer at ELB Learning
December 1, 2024 - July 1, 2025Created a diverse range of multimedia-rich eLearning experiences, including virtual reality simulations and gamified training modules. Leveraged AI, Articulate 360, and Adobe Creative Cloud to significantly enhance learner engagement and knowledge retention. Collaborated with subject matter experts to design SCORM/xAPI-compliant, accessible learning solutions, and ensured adherence to enterprise brand standards, resulting in a 25% boost in course completion rates.
Program Project Manager / Senior Instructional Designer at JACOBS
December 1, 2023 - July 1, 2024Designed cybersecurity eLearning programs that utilized gamification and scenario-based storytelling through Articulate Storyline and Adobe After Effects. Integrated adult learning principles to create impactful, measurable learning experiences, contributing to a 20% increase in knowledge retention and a 25% boost in course completion rates. Analyzed learner engagement metrics to pinpoint opportunities for improvement and optimize content delivery.
Senior Instructional Designer at UBER Global L&D
September 1, 2023 - December 1, 2023Developed AI-driven, video-based training for a global workforce using Synthesia, Rise 360, and Adobe Premiere Pro. Delivered scalable, SCORM-compliant eLearning across multiple regions, improving onboarding efficiency by 25% and enhancing learner engagement and retention.
Senior Instructional Designer at ALLY Bank
March 1, 2023 - August 1, 2023Designed comprehensive eLearning modules focused on fraud prevention and compliance by leveraging Articulate Storyline 360 and Vyond. All content was aligned with core learning objectives to ensure relevance and effectiveness, resulting in enhanced learner engagement and more effective knowledge transfer.
Associate Manager, Field Learning at GAP Inc.
August 1, 2021 - May 1, 2022Implemented innovative AI-powered video-based training solutions using Synthesia, Rise 360, and Adobe Premiere Pro to support a worldwide workforce. Delivered scalable, SCORM-compliant eLearning across multiple regions, leading to a 25% improvement in onboarding efficiency and significantly enhanced learner engagement and retention.
Senior Instructional Designer at the American Red Cross
March 1, 2021 - July 1, 2021Applied a range of instructional design models to strengthen curriculum development and elevate learner engagement strategies, resulting in a measurable 20% improvement in knowledge retention. Developed specialized training for field operations focused on disaster deployment, contributing to enhanced preparedness and reducing response times by 15%. Conducted thorough analysis of learner engagement metrics to pinpoint opportunities for improvement, optimizing content delivery and increasing course completion rates by 25%.
Senior Instructional Designer / Cybersecurity Training Manager at Department of Health & Human Services
December 1, 2020 - March 1, 2021Leveraged strong communications skills to collaborate with stakeholders on instructional design projects. Created impactful presentations that clearly outlined learning objectives and project timelines for instructional design initiatives.
Sr. Instructional Designer at The United States Pharmacopeia Convention
October 1, 2019 - December 1, 2020Created visually appealing microlearning assets that improved knowledge retention and application. Developed engaging technical training materials, incorporating graphic design principles for effective learning experiences.
Sr. Instructional Designer at ACSS/L3 Harris
August 1, 2017 - October 1, 2019Integrated subject matter expertise and product knowledge into learning solutions, resulting in a 25% increase in course completion rates. Created method sheets for production development of all aviation products, enhancing process efficiency by 35%. Analyzed learner engagement metrics to identify areas for improvement and incorporated interactive elements to boost engagement and effectiveness.
Education
Bachelor of Arts, Multimedia and Web Design at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005Bachelor of Arts at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005Qualifications
Industry Experience
Healthcare, Government, Non-Profit Organization, Professional Services, Software & Internet, Media & Entertainment, Retail, Life Sciences, Transportation & Logistics, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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