I provide comprehensive administrative support—from data entry, reception, scheduling, and appointment coordination to creating high‑quality PowerPoint presentations, tailored business plans, clear meeting summaries, and a wide range of digital designs using Canva. Alongside this professional work, I’m also an emerging music creator sharing my sound on SoundCloud; since releasing my first tracks in December 2025, my music has already reached 22,000 streams. I’m building my catalog one vibe at a time, blending creativity, passion, and growth in every project I take on.

Maria Gabrentina

PRO

I provide comprehensive administrative support—from data entry, reception, scheduling, and appointment coordination to creating high‑quality PowerPoint presentations, tailored business plans, clear meeting summaries, and a wide range of digital designs using Canva. Alongside this professional work, I’m also an emerging music creator sharing my sound on SoundCloud; since releasing my first tracks in December 2025, my music has already reached 22,000 streams. I’m building my catalog one vibe at a time, blending creativity, passion, and growth in every project I take on.

Available to hire

I provide comprehensive administrative support—from data entry, reception, scheduling, and appointment coordination to creating high‑quality PowerPoint presentations, tailored business plans, clear meeting summaries, and a wide range of digital designs using Canva. Alongside this professional work, I’m also an emerging music creator sharing my sound on SoundCloud; since releasing my first tracks in December 2025, my music has already reached 22,000 streams. I’m building my catalog one vibe at a time, blending creativity, passion, and growth in every project I take on.

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Language

English
Fluent

Work Experience

Customer Service Representative at Sykes Home Canada
January 10, 2021 - April 7, 2022
• Resolved approximately 90% of hardware and software issues for customers by following structured troubleshooting procedures. • Followed scripts and call flows to ensure consistent, professional service. • Upsold relevant products and services based on customer needs. • Documented all customer interactions and resolutions in CRM for accurate record-keeping.
Sales Master/ Customer Service Associate at Atomy Canada
September 11, 2022 - June 27, 2024
• Managed high volumes of customer calls while consistently meeting KPIs and performance targets. • Delivered product presentations, provided ongoing support, and addressed customer inquiries. • Trained and onboarded new staff, sharing best practices and product knowledge.
Administrative Assistant at Dixie Bloor Neighbourhood Center
August 5, 2024 - December 5, 2025
Provides comprehensive administrative support by managing front‑desk reception, operating a multi‑line switchboard, and serving as the first point of contact for clients, staff, and visitors. Handles high‑volume data entry with accuracy and efficiency, maintaining organized digital and physical records. Coordinates calendars, schedules meetings, and books appointments while ensuring smooth daily workflow for the team. Supports office operations by preparing documents, responding to inquiries, and assisting with general administrative tasks. Attending meetings and creates meeting agendas and minutes. Delivers reliable, detail‑oriented service in a fast‑paced environment, contributing to a well‑run and professional workplace.

Education

Diploma in Liberal Arts at George Brown College
January 1, 2019 - September 3, 2021
Awarded with Honours

Qualifications

Outstanding Student for Transitions in Post-Secondary Education (Liberal Arts)
January 1, 2019 - September 3, 2021

Industry Experience

Media & Entertainment