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I am Douglas Walker, a results-driven professional with over a decade of experience in commercial roles spanning account management, operations, marketing and analytics. I excel in translating data into actionable insights, building scalable processes, and shepherding cross-functional teams to achieve ambitious targets. I thrive in fast-paced environments and enjoy turning complex challenges into clear, measurable outcomes. I am committed to continuous learning and love helping teams adopt new tools and workflows. With a hands-on approach to training, automation, and data-driven decision making, I aim to drive growth for clients and organizations while fostering collaboration and a positive, solutions-focused culture.…I am Douglas Walker, a results-driven professional with over a decade of experience in commercial roles spanning account management, operations, marketing and analytics. I excel in translating data into actionable insights, building scalable processes, and shepherding cross-functional teams to achieve ambitious targets. I thrive in fast-paced environments and enjoy turning complex challenges into clear, measurable outcomes. I am committed to continuous learning and love helping teams adopt new tools and workflows. With a hands-on approach to training, automation, and data-driven decision making, I aim to drive growth for clients and organizations while fostering collaboration and a positive, solutions-focused culture.

Douglas Walker

Marketing Automation Specialist, Digital Marketer, Marketing Analyst

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I am Douglas Walker, a results-driven professional with over a decade of experience in commercial roles spanning account management, operations, marketing and analytics. I excel in translating data into actionable insights, building scalable processes, and shepherding cross-functional teams to achieve ambitious targets. I thrive in fast-paced environments and enjoy turning complex challenges into clear, measurable outcomes. I am committed to continuous learning and love helping teams adopt new tools and workflows. With a hands-on approach to training, automation, and data-driven decision making, I aim to drive growth for clients and organizations while fostering collaboration and a positive, solutions-focused culture.…I am Douglas Walker, a results-driven professional with over a decade of experience in commercial roles spanning account management, operations, marketing and analytics. I excel in translating data into actionable insights, building scalable processes, and shepherding cross-functional teams to achieve ambitious targets. I thrive in fast-paced environments and enjoy turning complex challenges into clear, measurable outcomes. I am committed to continuous learning and love helping teams adopt new tools and workflows. With a hands-on approach to training, automation, and data-driven decision making, I aim to drive growth for clients and organizations while fostering collaboration and a positive, solutions-focused culture.

Available to hire

I am Douglas Walker, a results-driven professional with over a decade of experience in commercial roles spanning account management, operations, marketing and analytics. I excel in translating data into actionable insights, building scalable processes, and shepherding cross-functional teams to achieve ambitious targets. I thrive in fast-paced environments and enjoy turning complex challenges into clear, measurable outcomes.

I am committed to continuous learning and love helping teams adopt new tools and workflows. With a hands-on approach to training, automation, and data-driven decision making, I aim to drive growth for clients and organizations while fostering collaboration and a positive, solutions-focused culture.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Engagement Specialist at Indica Labs

July 1, 2021 - May 31, 2025

As the conduit between sales and marketing in a fast-paced, startup Diagnostic AI company, I streamlined the prospect-to-lead pathway using automation tools, improved CRM functionality, and redesigned processes to align with the requirements of all internal teams. I provided admin support and training on the CRM and systems to the global sales teams. I increased leads entered per month from 4 to 400. I processed event data, maintained the marketing database, supported website UI/UX design, and designed, wrote, managed and reported on email and social campaigns to drive CTA engagements and create MQLs.

Senior Account Manager at Merck Bio Reliance

July 1, 2019 - December 31, 2020

Covering EMEA with ambitious sales targets from both new and existing accounts in the pharma and biosafety testing sphere. Built relationships with customers through consultative selling, email campaigns, and guidance through long-term, multi-stage projects. Took on presentations and leadership opportunities and helped improve sales processes for the wider team. Exceeded the annual target by 30%.

Pricing Analyst/Inside Sales at Thermo Fisher Scientific

September 1, 2012 - October 31, 2017

Inside Sales: Consistently exceeded sales targets. Sales Master award for 2 years in a row. Designed, built, maintained and trained the team on a new, vastly more efficient funnel reporting process. Involved in training on forecasting and quote creation tools to the EMEA sales teams. Pricing Analyst: Drove towards exceeding realized price targets for the EMEA region. Expanded analytical skills and gained experience in project management, presenting to global leaders, problem solving, and coding. Provided training and tools that gave the sales teams valuable insights and data to support key business decisions.